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  1. Continuing Professional Development
Study at City

Managing Your Legal Practice CPPD

Key information

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Course code:
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Application deadline:
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Delivery of this module will be online due to government-issued guidelines during the Covid-19 pandemic and may be made available face-to-face subject to Public Health England recommendations. Please submit your application and, once reviewed by the module leader, you will receive more specific information about the online delivery of your module and assessments.

Course overview

This course will introduce you to all the concepts you need to understand what makes a successful law firm. By understanding the goals of your practice, you will be able to communicate ideas and strategies effectively to colleagues and clients.

This course is designed for persons who must be ‘qualified to supervise’ – i.e. sole practitioners, managers of authorised bodies, and supervisors of those who undertake reserved work – it counts towards the SRA requirement that such persons undertake at least 12 hours of management skills training (rule 12 of SRA Practice Framework Rules 2011).

Course Fee: £280 (no VAT)

Course Accreditation: 6 CPD hours

To find out more, please call +44 (0)20 7040 0316 or email

Course outcomes

Course outcomes

Managing client relationships

At the end of the course you will be able to:

  • State the importance of having a client relationship strategy
  • State the main reasons why clients change legal advisors
  • State what clients look for in legal service
  • Carry out a client satisfaction survey using various methods
  • Identify ethical cross-selling opportunities

Managing people

At the end of the course you will be able to:

  • Identify your preferred learning style
  • State the four elements of Kolb’s learning cycle
  • State best practice for delegating client work
  • Distinguish motivating and demotivating behavior by managers
  • State best practice rules for giving effective feedback to others
  • Run an effective appraisal meeting

Managing finance

At the end of the course you will be able to:

  • Analyse profit/loss accounts and balance sheets
  • Assess the financial health of a law firm
  • Analyse the profitability of different departments
  • Prepare a work breakdown summary and timeline for a case or transaction
  • Prepare a fee quote based on this summary and timeline

Accreditation & non accreditation