Skip to:

  • Skip to main content
  • Skip to accessibility
City, University of London
  • Student Hub
  • Staff Hub
Search
Menu
Home
  • Prospective students
    • Courses
      • Undergraduate degrees
      • Apprenticeships
      • Foundation courses
      • Postgraduate taught degrees
      • Postgraduate research degrees
      • Short courses
      • Professional development courses
      • City Health courses
    • Apply
      • Entry requirements
      • How to apply
        • Undergraduate
        • Apprenticeship
        • Information for teachers
        • Postgraduate taught
        • Postgraduate research
          • Preparing your application
            • Preparing your research proposal
          • All PhD research projects
        • Short courses
          • The Novel Studio published alumni
      • Prospectus
        • Undergraduate
        • Postgraduate
        • Short courses
      • Visas
        • Student visas
          • Applying from outside the UK
          • Applying from within the UK
          • Applying for a dependant visa
          • Preparing your application
          • Working in the UK
        • Standard Visitor visas
          • How to apply for a Standard Visitor Visa
          • Non-visa nationals
        • ATAS certificates
        • Brexit and European nationals
      • Study abroad programmes
        • Partnership programme
      • Clearing
        • Applying through Clearing
      • Alternative entry routes
        • Foundation programmes
        • Second-year students
        • Work experience
      • Contact Admissions
    • Finance
      • Funding options
      • Earn while you learn
      • How to pay
        • Payment methods
        • Fee schedules
        • Deposit refunds
      • Additional expenses
    • Accommodation and housing
      • Compare residential halls
      • Applying for halls
        • Undergraduate
        • Postgraduate
        • Clearing
      • Paying for halls
      • Private accommodation
        • Finding a place to live
        • Accommodation for families
      • Short-term accommodation
    • Open events and fairs
      • Campus tours
      • Online chats
        • Undergraduate online events
        • Postgraduate online events
        • Ask a student
      • University fairs
    • Student life
      • London experience
      • Local area
      • Sports
        • Sport clubs
        • Non-competitive sport
        • Competitive sport
      • Social activities and groups
      • Religion
      • Lesbian, gay, bisexual, transgender and queer plus
      • Volunteering
      • Student wellbeing
        • Mental health counselling
        • Learning support
        • Young, estranged students
        • Care leavers
        • Young adult carers
        • Personal tutoring programme
      • Learn another language
    • Career development
      • Placements, internships and employment opportunities
        • Micro-placements
      • Career pathways
      • Job prospects and graduate destinations
      • Careers team
      • What is an apprenticeship?
    • Subjects
  • Research
    • Research impact
      • Research Excellence Framework
      • Research case studies
    • Research strategy
    • Research support
      • Grants and funding
      • Integrity and ethics
        • Research ethics
          • Principles
          • Approval process
          • Approval outcomes and appeals
          • External ethics approvals
        • Ethics guidance and resources
          • Participant information and consent
          • Recruiting participants from City
          • Records management
          • Research conducted abroad
          • FAQ
        • Research integrity
          • Framework for good practice in research
          • Research misconduct
      • Research data
        • Managing active research data
        • Digital research data and Figshare
      • Researcher development
    • Research centres and groups
    • Doctoral College
      • Funding and scholarships
      • Essential information
      • Meet the Team
      • Training and Development
        • Researcher Development Programme (DRDP)
      • Research Supervisors
  • For businesses
    • Start your business
      • Develop your startup idea
        • One-to-one startup advice
        • The Good Entrepreneur Festival
        • Startup Camp
        • Startup Seminars
        • Side Hustle
        • CitySpark Workshops
      • Launch your startup
        • Start-up visa
        • Launch Lab
    • Grow your business
      • Fund your business
      • Hire an academic consultant
      • Purchase our intellectual property
      • Companies formed
    • Develop your people
      • Bespoke training
      • My Home Life England
      • Degree apprenticeships for business
        • What is the apprenticeship levy?
    • Business impact case studies
    • Access our student talent
      • Recruit with us
      • Meet and support our students
        • Become a mentor
        • Employer engagement events
        • Micro-Placements
      • Information for placement partners
        • Speech and Language Therapy training
  • Alumni and supporters
    • Alumni benefits
    • Global alumni network
      • Networks and Groups
        • City Alumni LinkedIn groups
        • MENA Alumni Board
        • US Alumni Board
      • Alumni Ambassadors
      • Special Interest Groups
      • Alumni News and stories
    • Contact Alumni Relations
    • Support City
      • Donate to City
      • Volunteering
      • Your impact
  • News and events
    • News
    • Events
    • Social media directory
      • City social accounts
        • WeChat social accounts
      • School and Departmental accounts
  • About us
    • Schools and Departments
      • School of Policy and Global Affairs
        • About the School
          • Athena SWAN
          • English for academic purposes (EAP)
        • Department of International Politics
        • Department of Sociology and Criminology
          • Postgraduate Sociology at City
        • Department of Economics
      • School of Communication and Creativity
        • About the School
          • Athena SWAN
        • Department of Journalism
          • James Cameron Memorial Lecture
            • Lectures
            • Special awards
            • Winners
        • Department of Media, Cultural and Creative Industries
          • English, Publishing and Creative Writing
          • Culture and the Creative Industries
          • Library and Information Science
          • Media and Communications
        • Department of Performing Arts
      • Bayes Business School
      • School of Health and Psychological Sciences
        • About the School
          • Athena SWAN
          • Selection Process
          • Occupational Health Checks
          • Disclosure and Barring Service (DBS) enhanced check (formerly CRB)
          • MSc Nursing - RPL
          • Reference request
        • Department of Health Services Research and Management
          • Health Services Management at City
        • Department of Language and Communication Science
        • Department of Midwifery and Radiography
          • Radiography undergraduate learning contract
          • Midwifery at City
          • Radiography at City
        • Department of Nursing
        • Department of Optometry and Visual Sciences
        • Department of Psychology
      • School of Science and Technology
        • About the School
          • Athena SWAN
          • Aviation Management at City
          • Civil Engineering at City
          • Computer Science at City
          • Cyber Security MSc courses at City
          • Energy MSc courses at City
          • Library and Information Science at City
          • Maritime Management at City
          • Placements and internships
            • Placement and internship schemes
        • Department of Computer Science
        • Department of Mathematics
          • Potential PhD projects
        • Department of Engineering
      • The City Law School
        • Academic programmes
        • Professional programmes
        • About the School
          • Contact the City Law School
          • How to find us
          • Legal careers
          • Careers advice
            • Pupillage Advice Service
            • Training Contract Advisory Service
          • Courses
            • Undergraduate
            • Professional courses
            • Master of Laws (LLM)
            • The Solicitor’s Qualifying Exam (SQE)
            • Continuing Professional Development courses
          • Global Engagement
          • Pro-Bono
            • The School Exclusion Project
            • Start-Ed Commercial Law Clinic
          • Research
            • Working Paper Series
            • ESRC Project
            • Ethics
            • Global Law@City
            • The Critical Corporation Project
            • Academic Visitor Programme
            • International Trade Law and Regulation
          • Support
            • Financing your study
          • Athena SWAN in the Law School
      • Dubai Centre
    • History
    • People
      • Academics
      • Research students
      • Students
      • Honorary graduates
      • Past students
      • Professional Services staff
      • International agents and representatives
      • Senior people
      • Extraordinary women
    • Facilities
      • Campuses
      • Libraries
      • Gym
      • University of London facilities
      • Specialist facilities
    • Work for us
      • Apply
      • Benefits
      • Career development
    • Vision and Strategy
      • Vision
      • Strategy
        • Better
        • Bigger
        • Partnerships
        • Living the values
      • Performance
      • Academic excellence
        • Rankings
        • Education
          • Flexible learning spaces
          • Active and collaborative learning
          • Term dates
        • Student statistics
      • Equality, diversity and inclusion
        • Equality, Diversity and Inclusion Strategy
        • Data and objectives
        • Staff networks
      • Sustainable development
        • Get involved
        • Environmental Impact and Performance
      • Civic engagement
    • Governance and legal
      • Charter and Statutes
      • Rector
      • Council
        • Audit and Risk Committee
        • Corporate Governance and Nominations Committee
        • Remuneration Committee
        • Strategy, Implementation and Performance Committee
      • Senate
        • Board of Studies
        • Collaborative Provision Committee
        • Educational Quality Committee
        • Research and Enterprise Committee
        • Senate Research Ethics Committee
      • Executive leadership
      • Financial statements
        • Financial Summary
      • Legal documents and policies
      • Committees
    • Global City
      • Global engagement
    • Contact us and find us
      • Find us
      • Contact us
      • Staff directory
    • Guidance on Coronavirus
      • Admissions advice during coronavirus
        • Coronavirus accommodation information
      • Latest updates
      • Advice for visitors to our campus
  • Student Hub
  • Staff Hub
  • Prospective students
    Prospective students
    • Courses
      • Undergraduate degrees
      • Apprenticeships
      • Foundation courses
      • Postgraduate taught degrees
      • Postgraduate research degrees
      • Short courses
      • Professional development courses
      • City Health courses
    • Apply
      • Entry requirements
      • How to apply
      • Prospectus
      • Visas
      • Study abroad programmes
      • Clearing
      • Alternative entry routes
      • Contact Admissions
    • Finance
      • Funding options
      • Earn while you learn
      • How to pay
      • Additional expenses
    • Accommodation and housing
      • Compare residential halls
      • Applying for halls
      • Paying for halls
      • Private accommodation
      • Short-term accommodation
    • Open events and fairs
      • Campus tours
      • Online chats
      • University fairs
    • Student life
      • London experience
      • Local area
      • Sports
      • Social activities and groups
      • Religion
      • Lesbian, gay, bisexual, transgender and queer plus
      • Volunteering
      • Student wellbeing
      • Learn another language
    • Career development
      • Placements, internships and employment opportunities
      • Career pathways
      • Job prospects and graduate destinations
      • Careers team
      • What is an apprenticeship?
    • Subjects
  • Research
    Research
    • Research impact
      • Research Excellence Framework
      • Research case studies
    • Research strategy
    • Research support
      • Grants and funding
      • Integrity and ethics
      • Research data
      • Researcher development
    • Research centres and groups
    • Doctoral College
      • Funding and scholarships
      • Essential information
      • Meet the Team
      • Training and Development
      • Research Supervisors
  • For businesses
    For businesses
    • Start your business
      • Develop your startup idea
      • Launch your startup
    • Grow your business
      • Fund your business
      • Hire an academic consultant
      • Purchase our intellectual property
      • Companies formed
    • Develop your people
      • Bespoke training
      • My Home Life England
      • Degree apprenticeships for business
    • Business impact case studies
    • Access our student talent
      • Recruit with us
      • Meet and support our students
      • Information for placement partners
  • Alumni and supporters
    Alumni and supporters
    • Alumni benefits
    • Global alumni network
      • Networks and Groups
      • Alumni Ambassadors
      • Special Interest Groups
      • Alumni News and stories
    • Contact Alumni Relations
    • Support City
      • Donate to City
      • Volunteering
      • Your impact
  • News and events
    News and events
    • News
    • Events
    • Social media directory
      • City social accounts
      • School and Departmental accounts
  • About us
    About us
    • Schools and Departments
      • School of Policy and Global Affairs
      • School of Communication and Creativity
      • Bayes Business School
      • School of Health and Psychological Sciences
      • School of Science and Technology
      • The City Law School
      • Dubai Centre
    • History
    • People
      • Academics
      • Research students
      • Students
      • Honorary graduates
      • Past students
      • Professional Services staff
      • International agents and representatives
      • Senior people
      • Extraordinary women
    • Facilities
      • Campuses
      • Libraries
      • Gym
      • University of London facilities
      • Specialist facilities
    • Work for us
      • Apply
      • Benefits
      • Career development
    • Vision and Strategy
      • Vision
      • Strategy
      • Performance
      • Academic excellence
      • Equality, diversity and inclusion
      • Sustainable development
      • Civic engagement
    • Governance and legal
      • Charter and Statutes
      • Rector
      • Council
      • Senate
      • Executive leadership
      • Financial statements
      • Legal documents and policies
      • Committees
    • Global City
      • Global engagement
    • Contact us and find us
      • Find us
      • Contact us
      • Staff directory
    • Guidance on Coronavirus
      • Admissions advice during coronavirus
      • Latest updates
      • Advice for visitors to our campus
Some of our Schools and departments are changing. Find out more.
  1. Home
  2. …
  3. Governance and legal
  4. Legal documents and policies
  5. Accessibility statement
Governance and legal
  • Charter and Statutes
  • Rector
  • Council
    • Audit and Risk Committee
    • Corporate Governance and Nominations Committee
    • Remuneration Committee
    • Strategy, Implementation and Performance Committee
  • Senate
    • Board of Studies
    • Collaborative Provision Committee
    • Educational Quality Committee
    • Research and Enterprise Committee
    • Senate Research Ethics Committee
  • Executive leadership
  • Financial statements
    • Financial Summary
  • Legal documents and policies
  • Committees

Accessibility statement

We want everyone who visits the City, University of London website to feel welcome and find the experience rewarding.

This statement applies only to content hosted on the sub-domain ‘www.city.ac.uk’.

This website is run by City, University of London. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Embedded videos do not have captions or audio description
  • PDFs do not meet accessibility standards
  • Audio streams do not have transcripts
  • Embedded third-party widgets do not meet accessibility standards
  • Images may not have appropriate alt descriptions
  • You cannot skip to the main content when using a screen reader
  • You may not be able to recognise the role of some elements across the website when using assistive technologies.

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email the IT Service Desk.

We’ll consider your request and get back to you in 3-5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Web Development team by emailing the IT Service Desk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

City, University of London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Accessibility statements for other student digital services at City

Read the accessibility statements for other City digital platforms and services for students on the Accessibility blog.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some link text doesn’t make sense when read on its own (for example, ‘click here’), and there are instances where text is difficult to read (Success criterion 2.4.4 Link Purpose - In Context)
  • Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content)
  • In content implemented using markup languages, IDs are not always unique or confirming to value values (4.1.1 parsing) and (4.1.2 Name, Role, Value).
  • In content implemented using iframes we do not always provide a title (4.1.2 Name, Role, Value)
  • In some forms we do not always provide a submit button (3.2.2 Predictability On input)
  • In some instances the "Bold" tag is used to format text (1.3.1 Info and relationships).

Content that’s not within the scope of the accessibility regulations

Live video

Live video streams during graduation do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions – live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Disproportionate burden

Discover Uni widget

City is aware of accessibility issues with the Discover Uni widget, but is required to embed it in undergraduate course pages.

How we tested this website

The team incorporate the WCAG 2.1 AA standard into every stage of development when designing and building new pages.

We employ two qualified, full-time user experience professionals, who advise on usability best practice and conduct expert and accessibility tests on every new page template. We test pages with multiple browsers, on macOS, Windows, iOS and Android, with and without screen reader software.

We run user testing sessions online and in-person at the City Interaction Lab.

We subject almost every page of the City, University of London website to automated testing with the axe accessibility checker. For extensive archives using the same template, like news articles, we test a random sample of 10% of the pages published in the last 12 months.

We use site governance software to track accessibility issues across every page of the site.

What we’re doing to improve accessibility

We want our website to offer the best experience possible for all of our users.

  • We are doing a blend of automated and manual checks with the help of Siteimprove, WAVE, ARCTool and Axe accessibility checkers to monitor and keep track of the fixes we need to do across the website
  • We are will be hiring an accessibility agency to do an audit of our website within the year 2021
  • We are advising developers on accessibility best practice and our developers are working through the issues raised in the audits.
  • We are working with our suppliers to fix issues and think about future developments
  • We have recently updated our content guidelines to include accessibility
  • We will be encouraging our content editors to reduce the high volume of web pages so that auditing activities can be more easily managed
  • We are also updating the ways in which we provide training and best practice to those working on our website.

This statement was prepared on Saturday, 8th December 2018. It was last updated on Monday, 22nd March 2021.

Help us to improve this page

City, University of London

  • Library Services
  • Moodle
  • Email
  • Staff directory
  • Term dates
  • Book a room
  • Schools and departments

Back to top

Contact us

+44 (0)20 7040 5060
Make an enquiry

  • Twitter
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube
  • Weibo
  • Youku
  • WeChat
Social media directory

Find us

City, University of London
Northampton Square
London EC1V 0HB
United Kingdom

Campus map

Our global campuses

  • London
  • Dubai
  • Athena SWAN: Bronze Award
  • UKRI Research England logo

Useful links

  • Accessibility
  • Privacy policy
  • Cookies
  • City Store
  • Support City
  • Work for City
  • City Magazine
  • 中文

© 2022 City, University of London

University of London