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Milan Ruparelia

Business Computing Systems BSc (Hons)

An internship at Sybase.


Sybase is an enterprise software and services company offering software to manage, analyse, and mobilise information, using relational databases, analytics and data warehousing solutions and mobile applications development platforms.

I undertook my internship at Sybase, an SAP Company as a Routing Operations Analyst. In this role I carried out various tasks including testing SMS and MMS messaging platforms, ensuring KPIs and SLAs were met and managing various supplier accounts and relationships.

It was a valuable experience as I was able to develop both my commercial and technical skills, improve my business acumen and network with various professional within the Telecommunications Industry.

During my time at Sybase, I also completed a course within ITIL V3 a Service Industry framework. In my final year at university, I will be able to apply the knowledge, skills and experience gained to complete my modules and dissertation.

I would strongly recommend that all students undertake a placement year as it allows you to both apply knowledge gained at university but also to learn the practical skills of being in a live, dynamic workplace environment.

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City, University of London

Northampton Square

London EC1V 0HB

United Kingdom

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City, University of London is an independent member institution of the University of London. Established by Royal Charter in 1836, the University of London consists of 18 independent member institutions with outstanding global reputations and several prestigious central academic bodies and activities.