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Business Systems Analysis and Design  MSc


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This full time or part time MSc course is accredited by the British Computer Society for partial fulfillment of the academic requirement for Chartered IT Professional.

Scholarships and bursaries

The School offers a range of generous scholarships and bursaries to applicants for this course:

The course aims to develop:

  • skills in business awareness, design and consultancy to facilitate the alignment of IT systems and services to business objectives;
  • the specialist understanding of theoretical principles in business systems analysis and design;
  • technical skills, through practical laboratory work, to enable you to apply your knowledge of IT and how it affects business competitiveness.


This MSc course for postgraduate is designed to produce hybrid IT/business professionals who understand the role IT systems play in supporting organisations and management and can ensure that IT systems can fulfil their intended role.

On graduation, you will have specialist knowledge ranging from business systems requirements analysis and design, software systems engineering, and data modelling, to business intelligence, project management and business engineering with ERP solutions.

Practical work is emphasised throughout, to develop understanding and skills, which are strengthened by the interactive teamwork approach.

The full time and part time course has an excellent track record in producing highly employable graduates in roles such as systems analysis and IT consultancy. The course is also excellent preparation for doctoral (PhD) study.

Why study Business Systems Analysis and Design at City University London?

  • The MSc in Business Systems Analysis and Design has an excellent pedigree. From its inception over 25 years ago, it has evolved as the field has matured, benefiting from City's leading position as the university for business and the professions.
  • A major strength lies in the hybrid nature of the course which reflects the requirements of the IT industry, together with the teamwork approach which reflects the work environment and facilitates learning
  • Our staff are recognised experts in their fields, undertake consultancy, write patents and publish regularly in leading international journals. This ensures our teaching is leading-edge. Major areas of research include software engineering, human-computer interaction and artificial intelligence
  • Our location helps foster strong links with major players in a fast-changing industry. The course reflects this, covering what is happening now and moving to what future trends are likely to be
  • One example of such collaboration is our SAP R/3 teaching and research laboratory which runs SAP's market-leading R/3 software package to support the teaching of software systems engineering. The laboratory is the first in a UK university dedicated to teaching software engineering with enterprise resource planning (ERP) packages. All modules in this course are supported by the University's online learning environment (Moodle). You will be able to access lecture materials and engage in discussions with student colleagues, teaching staff and the course team.

SAP Certification

Extending our long established relationship with SAP. MSc Business Systems Analysis and Design students are now eligible to register for the SAP TERP10 Certification course at a substantial discount.

This Business Systems Analysis and Design course is accredited by the British Computer Society (BCS). Graduates from the course are exempt from the BCS Certificate, Diploma and Diploma Project.

Entry Requirements:

Applicants should hold a lower second class honours degree, the equivalent from an international institution or an equivalent professional qualification.

Course Fees:

  • Full-time EU: £9,000
  • Part-time EU: £4,500 per year
  • Full-time Non EU: £14,500
  • Part-time Non EU: £7,250 per year

Start Date:

Autumn 2015

How to Apply

Entry Requirements

Applicants should hold a lower second class honours degree, the equivalent from an international institution or an equivalent professional qualification.

Previous academic and commercial experience is considered.

Other Suitable Qualifications

INTO Postgraduate preparation Programmes

If you do not qualify for direct entry, our partner INTO City University London offers academic preparation programmes which focus on the skills you need. Successful completion of the Graduate Diploma in Science and Engineering at INTO City University London means guaranteed progression to this degree.

English Requirements

For those students whose first language is not English, the following qualification is also required:
  • IELTS: 6.5 (minimum of 6.0 in all four test components)

Please note that due to changes in the UKVI's list of SELTs we are no longer able to accept TOEFL as evidence of English language for students who require a CAS as of April 2014.

INTO English Language Programmes

If you need to improve your English language skills before you enter this course, our partner, INTO City University London offers a range of English language courses. These intensive and flexible courses are designed to improve your English ability for entry to this degree. Please click the links below for more information.

English for Postgraduate Study

Pre-sessional English

Visa Requirements

If you are not from the European Economic Area / Switzerland and you are coming to study in the UK you may need to apply for a visa or entry clearance to come to the UK to study.  

The way that you apply may vary depending on the length of your course; there are different rules for:

  • Students on courses of more than 6 months
  • Students on courses of less than 6 months
  • Students on a pre-sessional English Language course

Please note: If you require a Tier 4 student visa to study in the UK, you cannot undertake any City University London courses on a part-time basis.

For more information see our main Visa page.

Course Content

Practical work is emphasised throughout to develop understanding and skills which are strengthened by the interactive teamwork approach. The course has an excellent track record in producing employable hybrid IT/business professionals.

The Course Develops:

  • Skills in business awareness, design and consultancy to facilitate the alignment of IT systems and services to business objectives
  • The specialist understanding of theoretical principles in business systems analysis and design
  • Technical skills, through practical laboratory work, to enable students to apply their knowledge of IT and how it affects business competitiveness MSc Business Systems Analysis and Design

The course will equip you with specialist knowledge ranging from business systems requirements analysis and design, software  systems engineering, data modelling to business intelligence, project  management and business engineering with ERP solutions.

Course Structure

5 Core Module(s):

Business Engineering with ERP Solutions

  • Understand the critical issues when re-engineering businesses using large off-the-shelf products
  • Discuss the most common types of packaged enterprise information systems
  • Enterprise Resource Planning (ERP)
  • Business process management
  • Business process re-engineering.
Business Intelligence & Analytics
  • Focus on information-intensive approaches to decision-making
  • Examine how analytical techniques and effective visualization can transform business data into actionable insights and intelligence
  • Work with data and transform them to answer business questions, and to discover, understand and improve business processes
  • Understand and make use of the internationally recognised expertise in the Department of Computer Science.
Practical Business Systems Consultancy
  • Knowledge on how to select the most appropriate analysis and design approach for particular business scenarios, with critical awareness of the range of available options
  • Consultancy skills practice in TV studio role-playing
  • Identify and review teamwork analysis of case studies to provide fast-track development for your understanding of both theoretical and practical issues.
Project Management
  • Take an active part in the development of an Information Systems (IS) project, as IT practitioner, business or systems analyst or project development specialist
  • Understand the roles and skills needed at each stage of the  project development process
  • Identify decisions to be made and their consequences with a focus on both theoretical and practical issues.
Research Methods and Professional Issues
  • Demonstrate knowledge on how to communicate appropriately and perform research in a rational and accountable  manner
  • Understand the frameworks within which we communicate and gain knowledge of their legal and ethical dimensions,  the particular skills and techniques that make that possible and the range of professional issues
  • Develop a theoretical understanding of research methods, practical skills in carrying out research, design, evaluation and dissemination, and an awareness of the professional contexts within which research is used.

Choose from 2 out of 3 electives in term 1 from the following:

Requirements Engineering (this module is not available to part-time evening students)

  • Understand how establishing the complete and correct requirements for a computer system remains one of the most problematic areas of software development
  • Develop knowledge on leading-edge requirements thinking, practice and software tools using City's world-leading research expertise and best practice solutions.
Systems Specification
  • Understand how systems specification is a key activity building on requirements and feeding into system design
  • Understand the specification process and its problems 
  • Demonstrate working knowledge of basic parts of UML as a specification language.

Practices and Theories in Interaction Design

  • Identify that usability is critical to the success of interactive software systems and is achieved through user-centred interaction design and evaluation
  • Introduce key concepts of the underpinning discipline of human-computer interaction (HCI)
  • Develop techniques for effective and engaging interaction design that will be widely applied in commercial settings and are relevant to other software engineering methods.

Choose from 1 out of 2 electives in term 2 from the following:


  • Introduction to a career as an information professional that involves the use and development of databases in personal and organisational contexts
  • Combining conceptual knowledge of database modelling with practical skills  and experience of using relational databases
  • Use relational databases throughout to gain skills in and experience of the SQL Data Definition Language in order to implement their databases and ensuring database  consistency and integrity
  • Undertake SQL Data Manipulation Language to develop working SQL queries that address a range of information needs.

Advanced databases

  • Develop advanced knowledge about the skills for different ways of representing, managing, and manipulating data
  • Develop valuable insight in the topic, which is important for professional activities in computer science and information technology
  • Understand the differences between relational and object-oriented data representation
  • Introduce and identify the other ways of manipulating and representing data such as interoperable database  systems, distributed database systems, and XML technology.

Read the full programme specification

Teaching and Assessment

The course is assessed by a mixture of coursework and examination, plus a project dissertation. Students successfully completing eight taught modules and the research project will be awarded a Master of Science (MSc) degree. All modules in this course are supported by the University's online learning environment.

The course is available full time (12 months) and part time (up to 28 months; - two evenings a week).

The Department is aware that this involves considerable commitment from part-time students, and endeavours to be flexible in resolving problems arising from combining work and study.

Students successfully completing eight modules and the dissertation will be awarded 180 credits and a masters level qualification. Alternatively, students who do not complete the dissertation but have successfully completed eight modules will be awarded 120 credits and a postgraduate diploma. Successful completion of four modules (60 credits) will lead to the award of a postgraduate certificate.

Overall, the strategy is to encourage a diversity of approaches by lecturers to provide a diversity of experiences for students in traditional lectures, live classroom demonstrations, tutorials, laboratories, and TV studios. Students are encouraged to engage with the material in a very active way. As a postgraduate, you take responsibility for your own learning and use will use non-timetabled hours for your own private study or group interactions.

Modules are assessed by a number of different components, which may comprise of coursework, laboratory work, presentation and examination.

The timetable below is for guidance only and is subject to change.

PART-TIME (evening)
study timetable
Semester 1 Year 1 Semester 1
Systems Specification* Tuesday morning Practical Business Systems Consultancy Tuesday 18.00-20.50
Interaction Design* Wednesday morning Systems Specification Thursday 18.00-20.50

Practical Business Systems Consultancy

Year 1 Semester 2
Requirements Engineering* Friday morning Business Intelligence & Analytics
Tuesday 18.00-20.50
Research Methods and Professional Issues Friday afternoon Databases** Thursday 18.00-20.50
Semester 2 Year 2 Semester 1
Project Management Monday afternoon Research Methods and Professional Issues Tuesday 18.00-20.50
Databases** Tuesday morning Interaction Design
Thursday 18.00-20.50
Year 2 Semester 2
Business Intelligence & Analytics

Business Engineering with ERP solutions

Advance Databases**

Tuesday afternoon


Thursday morning
Business Engineering with ERP Solutions

Project Management

Tuesday 18.00-20.50


* option modules: students elect to take 2 out of Requirements Engineering, Systems Specification, and Interaction Design

** option modules: students select to take either Databases or Advanced Databases

Read the full programme specification

Recommended Reading

For good background reading for this course, look at:

  • Oates, B.J. (2006) Researching Information Systems and Computing (Sage Publications)
  • Avison, D.E. and Fitzgerald, D. (2007) Information Systems Development: Methodologies, Techniques and Tools (McGraw-Hill)

Some more module specific texts that you might like to look at are:

  • Bradford, M. (2010) Modern erp: select, implement & use today's advanced business systems ( (For Business Engineering with ERP Solutions)
  • Dennis, A., Wixom, B. & Tegarden, D. (2009) Systems Analysis and Design with UML (Pearson) (For Systems Specification.)
  • Robertson, S. & Robertson, J. (2006) Mastering the Requirements Process (Pearson) (For Requirements Engineering.)
  • Rogers, Y., Sharp, H. & Preece, J. (2011) Interaction Design: Beyond Human-Computer Interaction (Wiley) (For Practices and Theories in Interaction Design.)


  • Full-time EU: £9,000
  • Part-time EU: £4,500 per year
  • Full-time Non EU: £14,500
  • Part-time Non EU: £7,250 per year


For up-to-date information about tuition fees, living costs and financial support, visit Postgraduate Fees and Finance.

Scholarships and bursaries

The School offers a range of generous scholarships and bursaries to applicants for this course:


We provide a comprehensive list of other funding sources, such as Career Development Loans, Research Council Studentships, Access to Learning Funds, and Charities and Trusts. here. There are no mandatory awards (direct government grants to students) for postgraduate study. Applicants should consider carefully the cost of fees and maintenance at an early stage in the application process.

Please contact our Programmes Office for more information.


Internships offer an exceptional opportunity to make you stand out in a competitive job market place. We have extensive experience in helping students to secure placement employment in the IT industry.

More information on Internships in Industry.

Career Prospects

Business Systems Analysis and Design is suitable for applicants from any academic discipline, as the IT industry is not simply interested in technical skills, as it is primarily project-based and people-centred. There is a very significant demand for graduates with the hybrid skills needed in business systems analysis and design, which is not simply about technical skills, as it is largely project-based and people-centred. The Department has an excellent track record in producing highly employable graduates for all these sectors. However, as the computing industry evolves, employers are becoming much more selective about the particular skills required from graduates, and the institutions from which they have obtained their qualifications. With European competitors taking a master's degree as a basic graduate qualification, the standard UK bachelor's degree is no longer adequate. Mobility, professional equivalence and long-term job security in an open European job market demands a master's degree.

Recent graduates are employed in consultancy companies, software houses, major software users such as banks, the public services, telecommunications, multinational manufacturers, and large retailers. The programme helps students build a strong network with their peers, and cohorts keep in touch through informal events such as dinners, as well as maintaining the network as part of their career development.

Alumni jobs
Job title Company name
Analyst Royal Bank of Scotland
Analyst Programmer Bank of England
Applications Design Manager Unilever Plc
Assistant IS Manager McDonald's Restaurants Ltd
Assistant IT Manager United Overseas Land Limited
Assistant Managing Director Assistant Minerva pharmaceutical s.a.
Associate Goldman Sachs International
Associate Goldman Sachs International
Associate Director Risk Management Bear Stearns
Associate Editor The Times
Business Analyst Bacs
Business Analyst BBC ( British Broadcasting Corporation )
Business Analyst Hertsmere Borough Council
Business Analyst Credit Suisse
Business Analyst American Management Systems
Business Analyst Le Group Ltd
Business Architect Hiscox
Business Consultant Fujitsu Services
Business Consultant IBM Japan Ltd
Business Consultants Fujitsu Services
Business Improvement Consultant West Sussex County Council
Business Improvement Manager Down District Council
Business Practices Finance Accenture
Business Systems Analyst Citibank Na (Singapore)
Business Systems Integration Mng Vodafone
Busniess Analyst British Airways
CEO Jmc Polytrade
Chairman Micrologic Ltd
Chief Hydrogeologist Federal Ministry Of Water
Chief Information Officer Hcf
Chief Service Engineer Call A Computer Doctor Ltd
Company Secretary Cass And Claredale M.ra Ltd
Computer Systems Engineer Kbc Financial Products
Consultant IBWE
Consultant Analyst Programmer Tamtech Consultancy
Consulting Business Unit Manager Sap Uk Ltd
Database Manager Girl Guiding Uk
Deployment Management Credit Suisse
Deputy Director/Head Computer Services Division West African Exams Council
Derivatives Project Manager Goldman Sachs
Development Group Leader Reuters Software (Thailand) Ltd
Digital Account Director Saatchi & Saatchi Advertising
Director Aces Corporate Solutions
Director Molten
Director Deltavision Consulting
Director Sandridge Systems
Director Paradise Systems Limited
Director Jms Management Development
Director Arrogance Accessories
Director Infothink Ltd.
Director Information Technology UBS (Cayman Islands)
Director Product Marketing Fair Isaac
Director, VP Information Security Citigroup (USA)
Engineer Fujitsu
ESR Project Manager NHS - Sheffield Teaching Hospitals NHS FT
Executive Director Directors Guild of Great Britain
Executive Director Goldman Sachs International
General Manager Odeon Cinemas Ltd
Head of Business Analysis Department Bank Of Cyprus
Head of Information Systems Cairo University
Head of IS project management Masergy Communications
Head of IT Eurohypo Japan Corporation
Head of IT and Information Tower Hamlets Council
Head of Property Management Accounts Cushman & Wakefield
Information Risk Manager JP Morgan
Integrated Managed Business Process Delivery - Tra IBM
IT Business Development Manager London Borough Of Harrow
IT Consultant Unisys
IT Consultant Accenture
IT Consultant Dresdner Kleinwort Wasserstein
IT Consultant Schlumberger Network Solutions
IT Consultant Level Systems Epe
IT Consultant Abeam Consulting
IT Consultant Edp3 Systems Ltd.
IT Consultant Siebel Systems Uk Ltd
IT Contractor WestLB
IT Director Killick & Co
IT Director Dove Infosys Ltd.
IT Manager New World Colour Printing Co. Ltd.
IT Manager Dresdner Kleinwort Wasserstein
IT Risk Management Consultant Stephenson Consulting
IT Sales & Consultancy Axia Computer Systems Ltd
IT Staff European Parliament
IT Support Analyst Efg Private Bank
IT Systems admin National Bank Of Greece
IT Systems Leader Europe GE Commercial Finance - Real Estate
IT Systems Manager Bestway Group Ltd
Lecturer Lagos Business School
Management Consultant PriceWaterhouseCoopers
Management Consultant Lloydmasters Consulting
Management Consultant Pa Consulting Group
Manager Information Services Department
Manager (Operational Risk) PriceWaterhouseCoopers
Manager IT Business Analysis Dept Bank Of Cyprus
Manager, Billing and Escalations Mobile Telecommunications Network
Manager, Technology and Information Services-Hou Texas Woman's University
Managing Director Orange Circle Australia Pty Ltd
Managing Director Target Consulting
Managing Director Technomart Engineering & Projects Consultants Ltd
Managing Director Halconics Limited
Managing Director Ariston Accomodation
Managing Director Lighthouse Analyst Relations
Managment Consultant Atkins Plc
National Programme Manager Public-Private Partnership For Urban Environment (Nepal)
Network Support Administrator Brooklands College
New Media Systems Analyst Bskyb Ltd
O-CRM Developement Manager Hutchison 3g
Operations Support Analyst Siemens IT Solutions & Services Limited
Outreach Project Manager University For Industry
Owner- General Manager Themiskoklis
Partner Elhanan Business Solutions
Post Doctoral Research Fellow Brunel University
Practice Manager Woodspring Psychological Services
Practice Manager Ascot Dental Clinic
Premier Support Manager, EMEA Bmc Software
President and CEO CETC-China Networks Security Company Limited
Principal FX Architects
Principal  at Deputy  Secretary Nacit
Principal Consultant Blackbaud
Principle Consultant Misys International Systems
Program Officer / Training Manager Datamatics Computers
Programmer/ Analyst Modial Assistance
Project Accountant UBS
Project Analyst Morgan Stanley (US)
Project Manager The Bank Of Tokyo-Mitsubishi Ltd
Project Manager Cmg Plc
Project Manager Region of Peel - Municipal Government
Quality Management Officer Laiki Group
Recruitment Training and Development Head Popular Bank
Research Assistant City University London
Risk Analyst Deutsche Bank
SAP ABAP Consultant IBM International Business Machines
SAP IT Consultant Sidenor Sa
Senior Analyst/Programmer HSBC Investment Bank
Senior Business Analyst/Project Manager Pitney Bowes Finance Plc
Senior Computer Engineer Victory Electronics Ltd
Senior Consultant Ikonami Digital Consulting
Senior Information Assistant King's College London
Senior IT Analyst City University London
Senior IT Auditor PROBANK SA
Senior Manager - MIS & Management Accounting DCDM Chartered Accountants
Senior Managing Consultant, Financial Markets IBM
Senior Project Manager Systems Group International
Senior Scientist / Data Manager Armauer Hansen Research Institute
Senior Systems Analyst Fidelity Investments
Service Development Specilist Glaxo Wellcome
Software Engineer Intracom Sa
Special Project Director
Support Manager Global ERP Provider
Support Services Manager Medway Council
System Administrator Cooperative Central Bank Ltd
System Analyst Accenture
System Analyst Nanyang Polytechnic
System Analyst Aut Ltd
Systems Analyst Hmv Uk Ltd
Systems Developer/ Analyst Nomura Bank International
Systems Engineer/Consultant Netscout Systems (uk) Limited
Teaching Assistant Institute Of Vocational Education Hong Kong
Technical Architect Mm 02-uk
Technical Project Manager Retail Decisions Europe Ltd
Technical Project Manager Vizzavi
Trading Systems Manager Merrill Lynch
Trainee Accountant Wyeth Pharmaceuticals
TV Technician ITN
Vice President Credit Suisse
Vice President of Operations Everse Corp
Vice-President Citibank

MSc Business Systems Analysis and Design

We invite all suitable applicants living within a 200-mile radius of London to an open and/or interview session; these are held monthly between March and July. Overseas and more distant applicants are sent a questionnaire, which may be supplemented by a telephone interview or email discussion. Such students are welcome to visit the Department if they are in or near London at some stage.

You should submit your application by one of the following two methods:

1. Completing the online form; or

2. Completing a hard copy of the application form and sending this to the address below.

Please ensure you include your supporting documentation with your application. If you are applying online you should note that confidential references are only acceptable as originals sent in signed and sealed envelopes by post to the address below. References attached as supporting documentation to an online application cannot be considered.

International students: it is important you submit your application to us in sufficient time for you to arrange your visa before the start of the course.

Apply online (full-time, part-time)

You will be able to attach electronic copies of your supporting documents. However, you will be required to submit your confidential references in hard copy (in signed and sealed envelopes) to the address below, together with any supporting documents you do not attach when applying online.

We encourage online applications. However, we ask that you also send two references and your original transcript by post as soon as possible after submitting your online application to:

Postgraduate Courses Offices
School of Mathematics, Computer Science & Engineering
City University London
Northampton Square

Postal applications

Alternatively, to receive an application pack in the post please contact the Programmes Office:

Tel: +44 (0) 20 7040 0248

Please send your completed paper application form, together with supporting documents, to:

Programmes Office
School of Mathematics, Computer Science and Engineering
City University London
Northampton Square