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Business Systems Analysis and Design  MSc


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This full time or part time MSc course is accredited by the British Computer Society for partial fulfillment of the academic requirement for Chartered IT Professional.

Scholarships, bursaries and prizes

The School offers a range of generous scholarships, bursaries and prizes to applicants for this course:

The course aims to develop:

  • skills in business awareness, design and consultancy to facilitate the alignment of IT systems and services to business objectives;
  • the specialist understanding of theoretical principles in business systems analysis and design;
  • technical skills, through practical laboratory work, to enable you to apply your knowledge of IT and how it affects business competitiveness.


This MSc course for postgraduate is designed to produce hybrid IT/business professionals who understand the role IT systems play in supporting organisations and management and can ensure that IT systems can fulfil their intended role.

On graduation, you will have specialist knowledge ranging from business systems requirements analysis and design, software systems engineering, and data modelling, to business intelligence, project management and business engineering with ERP solutions.

Practical work is emphasised throughout, to develop understanding and skills, which are strengthened by the interactive teamwork approach.

The full time and part time course has an excellent track record in producing highly employable graduates in roles such as systems analysis and IT consultancy. The course is also excellent preparation for doctoral (PhD) study.

Why study Business Systems Analysis and Design at City University London?

  • The MSc in Business Systems Analysis and Design has an excellent pedigree. From its inception over 25 years ago, it has evolved as the field has matured, benefiting from City's leading position as the university for business and the professions.
  • A major strength lies in the hybrid nature of the course which reflects the requirements of the IT industry, together with the teamwork approach which reflects the work environment and facilitates learning
  • Our staff are recognised experts in their fields, undertake consultancy, write patents and publish regularly in leading international journals. This ensures our teaching is leading-edge. Major areas of research include software engineering, human-computer interaction and artificial intelligence
  • Our location helps foster strong links with major players in a fast-changing industry. The course reflects this, covering what is happening now and moving to what future trends are likely to be
  • One example of such collaboration is our Microsoft Dynamics ERP laboratory to support the teaching of enterprise information systems.
  • All modules in this course are supported by the University's online learning environment (Moodle). You will be able to access lecture materials and engage in discussions with student colleagues, teaching staff and the course team.

SAP Certification

Extending our long established relationship with SAP. MSc Business Systems Analysis and Design students are now eligible to register for the SAP TERP10 Certification course at a substantial discount.

This Business Systems Analysis and Design course is accredited by the British Computer Society (BCS). Graduates from the course are exempt from the BCS Certificate, Diploma and Diploma Project.

Entry Requirements:

Applicants should hold a lower second class honours degree, the equivalent from an international institution or an equivalent professional qualification.


Course Fees:

  • Full-time EU: £9,000
  • Part-time EU: £4,500 per year
  • Full-time Non EU: £15,000
  • Part-time Non EU: £7,500 per year

Start Date:

Autumn 2016

How to Apply

Entry Requirements

Applicants should hold a lower second class honours degree, the equivalent from an international institution or an equivalent professional qualification.

Previous academic and commercial experience is considered.

Other Suitable Qualifications

INTO Postgraduate preparation Programmes

If you do not qualify for direct entry, our partner INTO City University London offers academic preparation programmes which focus on the skills you need. Successful completion of the Graduate Diploma in Science and Engineering at INTO City University London means guaranteed progression to this degree.

English Requirements

For those students whose first language is not English, the following qualification is also required:

  • IELTS: 6.5 (minimum of 6.0 in all four test components)

Please note that due to changes in the UKVI's list of SELTs we are no longer able to accept TOEFL as evidence of English language for students who require a CAS as of April 2014.

INTO English Language Programmes

If you need to improve your English language skills before you enter this course, our partner, INTO City University London offers a range of English language courses. These intensive and flexible courses are designed to improve your English ability for entry to this degree. Please click the links below for more information.

English for Postgraduate Study

Pre-sessional English

Visa Requirements

If you are not from the European Economic Area / Switzerland and you are coming to study in the UK you may need to apply for a visa or entry clearance to come to the UK to study.  

The way that you apply may vary depending on the length of your course; there are different rules for:

  • Students on courses of more than 6 months
  • Students on courses of less than 6 months
  • Students on a pre-sessional English Language course

Please note: If you require a Tier 4 student visa to study in the UK, you cannot undertake any City University London courses on a part-time basis.

For more information see our main Visa page.

Course Content

Practical work is emphasised throughout to develop understanding and skills which are strengthened by the interactive teamwork approach. The course has an excellent track record in producing employable hybrid IT/business professionals.

The Course Develops:

  • Skills in business awareness, design and consultancy to facilitate the alignment of IT systems and services to business objectives
  • The specialist understanding of theoretical principles in business systems analysis and design
  • Technical skills, through practical laboratory work, to enable students to apply their knowledge of IT and how it affects business competitiveness MSc Business Systems Analysis and Design

The course will equip you with specialist knowledge ranging from business systems requirements analysis and design, software  systems engineering, data modelling to business intelligence, project  management and business engineering with ERP solutions.

Course Structure

6 Core Module(s):

Business Engineering with ERP Solutions

  • Understand the critical issues when re-engineering businesses using large off-the-shelf products
  • Discuss the most common types of packaged enterprise information systems
  • Enterprise Resource Planning (ERP)
  • Business process management
  • Business process re-engineering.

Business Intelligence & Analytics

  • Focus on information-intensive approaches to decision-making
  • Examine how analytical techniques and effective visualization can transform business data into actionable insights and intelligence
  • Work with data and transform them to answer business questions, and to discover, understand and improve business processes
  • Understand and make use of the internationally recognised expertise in the Department of Computer Science.

Practical Business Systems Consultancy

  • Knowledge on how to select the most appropriate analysis and design approach for particular business scenarios, with critical awareness of the range of available options
  • Consultancy skills practice in TV studio role-playing
  • Identify and review teamwork analysis of case studies to provide fast-track development for your understanding of both theoretical and practical issues.

Project Management

  • Take an active part in the development of an Information Systems (IS) project, as IT practitioner, business or systems analyst or project development specialist
  • Understand the roles and skills needed at each stage of the  project development process
  • Identify decisions to be made and their consequences with a focus on both theoretical and practical issues.


  • The module aims to prepare students for a career as an information professional that involves the use and development of databases in personal and organisational contexts.
  • Emphasis is given to combining conceptual knowledge of database modelling with practical skills  and experience of using relational databases.
  • Relational databases are used throughout and students gain skills in and experience of the SQL Data Definition Language to implement their databases, ensuring database  consistency and integrity, and the SQL Data Manipulation Language to develop working SQL queries that address a range of information needs

Research Methods and Professional Issues

  • Demonstrate knowledge on how to communicate appropriately and perform research in a rational and accountable  manner
  • Understand the frameworks within which we communicate and gain knowledge of their legal and ethical dimensions,  the particular skills and techniques that make that possible and the range of professional issues
  • Develop a theoretical understanding of research methods, practical skills in carrying out research, design, evaluation and dissemination, and an awareness of the professional contexts within which research is used.

Choose from 2 out of 4 electives in term 1 from the following:

Requirements Engineering (this module is only taught in the daytime)

  • Understand how establishing the complete and correct requirements for a computer system remains one of the most problematic areas of software development
  • Develop knowledge on leading-edge requirements thinking, practice and software tools using City's world-leading research expertise and best practice solutions.

Systems Specification

  • Understand how systems specification is a key activity building on requirements and feeding into system design
  • Understand the specification process and its problems
  • Demonstrate working knowledge of basic parts of UML as a specification language.

Software Systems Design

  • Introduction to software, software architecture styles, and software Design Patterns
  • Formal static and behavioural system design with state transition diagrams and the Object Constraint Language (OCL)
  • Mapping designs to code
  • Special topics related to emerging themes and approaches in software systems design (analysis of software system properties using design modules, service oriented design, design of product families).

User-Centred Design

  • Identify that usability is critical to the success of interactive software systems and is achieved through user-centred interaction design and evaluation
  • Introduce key concepts of the underpinning discipline of human-computer interaction (HCI)
  • Develop techniques for effective and engaging interaction design that will be widely applied in commercial settings and are relevant to other software engineering methods.

Read the full programme specification

Teaching and Assessment

The course is assessed by a mixture of coursework and examination, plus a project dissertation. Students successfully completing eight taught modules and the research project will be awarded a Master of Science (MSc) degree. All modules in this course are supported by the University's online learning environment.

The course is available full time (12 months) and part time (up to 28 months; - two evenings a week).

The Department is aware that this involves considerable commitment from part-time students, and endeavours to be flexible in resolving problems arising from combining work and study.

Students successfully completing eight modules and the dissertation will be awarded 180 credits and a masters level qualification. Alternatively, students who do not complete the dissertation but have successfully completed eight modules will be awarded 120 credits and a postgraduate diploma. Successful completion of four modules (60 credits) will lead to the award of a postgraduate certificate.

Overall, the strategy is to encourage a diversity of approaches by lecturers to provide a diversity of experiences for students in traditional lectures, live classroom demonstrations, tutorials, laboratories, and TV studios. Students are encouraged to engage with the material in a very active way. As a postgraduate, you take responsibility for your own learning and use will use non-timetabled hours for your own private study or group interactions.

Modules are assessed by a number of different components, which may comprise of coursework, laboratory work, presentation and examination.

The timetable below is for guidance only and is subject to change.

 PART-TIME (evening)
study timetable
Semester 1 Year 1 Semester 1 
Systems Specification*Tuesday morningPractical Business Systems ConsultancyTuesday 18.00-20.50
Software Systems Design*Wednesday morningSystems SpecificationThursday 18.00-20.50

Practical Business Systems Consultancy

Year 1 Semester 2 
Requirements Engineering*Friday morningBusiness Intelligence & AnalyticsTuesday 18.00-20.50
Research Methods and Professional IssuesFriday afternoonDatabasesThursday 18.00-20.50
Semester 2 Year 2 Semester 1 
Project ManagementMonday afternoonResearch Methods and Professional IssuesTuesday 18.00-20.50
DatabasesTuesday morningUser Centred Design*
Thursday 18.00-20.50
  Year 2 Semester 2 
Business Intelligence & Analytics

Business Engineering with ERP solutions

Tuesday afternoon

Business Engineering with ERP Solutions

Project Management

Tuesday 18.00-20.50


* option modules: students elect to take 2 out of Requirements Engineering, Systems Specification, User Centred Design and Software Systems Design.

Read the full programme specification

Recommended Reading

For good background reading for this course, look at:

  • Oates, B.J. (2006) Researching Information Systems and Computing (Sage Publications)
  • Avison, D.E. and Fitzgerald, D. (2007) Information Systems Development: Methodologies, Techniques and Tools (McGraw-Hill)

Some more module specific texts that you might like to look at are:

  • Bradford, M. (2010) Modern ERP: select, implement & use today's advanced business systems ( (For Business Engineering with ERP Solutions)
  • Dennis, A., Wixom, B. & Tegarden, D. (2009) Systems Analysis and Design with UML (Pearson) (For Systems Specification.)
  • Robertson, S. & Robertson, J. (2006) Mastering the Requirements Process (Pearson) (For Requirements Engineering.)
  • Rogers, Y., Sharp, H. & Preece, J. (2011) Interaction Design: Beyond Human-Computer Interaction (Wiley) (For Practices and Theories in Interaction Design.)


  • Full-time EU: £9,000
  • Part-time EU: £4,500 per year
  • Full-time Non EU: £15,000
  • Part-time Non EU: £7,500 per year


For up-to-date information about tuition fees, living costs and financial support, visit Postgraduate Fees and Finance.

Scholarships, bursaries and prizes

The School offers a range of generous scholarships, bursaries and prizes to applicants for this course:

Future Finance Loans

Future Finance offers students loans of between £2,500 and £40,000 to help cover tuition fees and living expenses. All students and courses are considered. All loans are subject to credit checks and approval for further details please visit the City Finance website.


We provide a comprehensive list of other funding sources, such as Career Development Loans, Research Council Studentships, Access to Learning Funds, and Charities and Trusts. here. There are no mandatory awards (direct government grants to students) for postgraduate study. Applicants should consider carefully the cost of fees and maintenance at an early stage in the application process.

Please contact our Programmes Office for more information.


Postgraduate students on a Computing and Information Systems course are offered the opportunity to complete up to six months of professional experience as part of their degree.

Our longstanding internship scheme gives students the chance to apply the knowledge and skills gained from their taught modules within a real business environment. An internship also provides students with professional development opportunities that enhance their technical skills and business knowledge.

Internships delivered by City University London offer an exceptional opportunity to help students stand out in the competitive IT industry job market. The structure of the course extends the period for dissertation submission to January, allowing students to work full-time for up to six months. Students will be supported by our outstanding Professional Liaison Unit (PLU) should they wish to consider undertaking this route.

Benefits of completing an internship at City are:

  • Develop new skills - Internships offer on-the-job learning that will help enhance your skill set and add to your CV.
  • Exclusive opportunities - The PLU is a dedicated team of internship and professional development specialists. We hold longstanding relationships with a large range of employers and proactively seek out exclusive internship opportunities to suit your needs and interests.
  • Central point of contact - You will be assigned a Work-Based Learning Advisor who will provide help and support throughout the internship process, from applying to roles through to completion of your Masters.
  • Enhance your employability - Organisations are very keen to employ graduates with existing professional experience. It is common for internship providers to offer interns full-time positions on completion of their Masters.
  • Gain an insight into an organisation and industry - This will help you with future career planning.
  • Give you a head start in your chosen field - With the experience you gain, you may be able to enter an organisation at a higher level on completion of your studies.
  • Develop your network of professional contacts - This will be useful when you come to apply for positions and roles within your preferred area.
  • Earn while you learn - The majority of internships provide a competitive salary.

More information on postgraduate internships.

Career Prospects

Business Systems Analysis and Design is suitable for applicants from any academic discipline, as the IT industry is not simply interested in technical skills, as it is primarily project-based and people-centred. There is a very significant demand for graduates with the hybrid skills needed in business systems analysis and design, which is not simply about technical skills, as it is largely project-based and people-centred.

The Department of Computer Science has an excellent track record in producing highly employable graduates for all these sectors. However, as the computing industry evolves, employers are becoming much more selective about the particular skills required from graduates, and the institutions from which they have obtained their qualifications.

With European competitors taking a master's degree as a basic graduate qualification, the standard UK bachelor's degree is no longer adequate. Mobility, professional equivalence and long-term job security in an open European job market demands a master's degree.

Recent graduates are employed in consultancy companies, software houses, major enterprise software users such as banks, the public services, telecommunications, multinational manufacturers, and large retailers. The programme helps students build a strong network with their peers, and cohorts keep in touch through informal events such as dinners, as well as maintaining the network as part of their career development.

Alumni jobs

Job titleCompany name
AnalystRoyal Bank of Scotland
Analyst ProgrammerBank of England
Applications Design ManagerUnilever Plc
Assistant IS ManagerMcDonald's Restaurants Ltd
Assistant IT ManagerUnited Overseas Land Limited
Assistant Managing Director AssistantMinerva pharmaceutical s.a.
AssociateGoldman Sachs International
AssociateGoldman Sachs International
Associate Director Risk ManagementBear Stearns
Associate EditorThe Times
Business AnalystBacs
Business AnalystBBC ( British Broadcasting Corporation )
Business AnalystHertsmere Borough Council
Business AnalystCredit Suisse
Business AnalystAmerican Management Systems
Business AnalystLe Group Ltd
Business ArchitectHiscox
Business ConsultantFujitsu Services
Business ConsultantIBM Japan Ltd
Business ConsultantsFujitsu Services
Business Improvement ConsultantWest Sussex County Council
Business Improvement ManagerDown District Council
Business Practices FinanceAccenture
Business Systems AnalystCitibank Na (Singapore)
Business Systems Integration MngVodafone
Busniess AnalystBritish Airways
CEOJmc Polytrade
ChairmanMicrologic Ltd
Chief HydrogeologistFederal Ministry Of Water
Chief Information OfficerHcf
Chief Service EngineerCall A Computer Doctor Ltd
Company SecretaryCass And Claredale M.ra Ltd
Computer Systems EngineerKbc Financial Products
Consultant Analyst ProgrammerTamtech Consultancy
Consulting Business Unit ManagerSap Uk Ltd
Database ManagerGirl Guiding Uk
Deployment ManagementCredit Suisse
Deputy Director/Head Computer Services DivisionWest African Exams Council
Derivatives Project ManagerGoldman Sachs
Development Group LeaderReuters Software (Thailand) Ltd
Digital Account DirectorSaatchi & Saatchi Advertising
DirectorAces Corporate Solutions
DirectorDeltavision Consulting
DirectorSandridge Systems
DirectorParadise Systems Limited
DirectorJms Management Development
DirectorArrogance Accessories
DirectorInfothink Ltd.
Director Information TechnologyUBS (Cayman Islands)
Director Product MarketingFair Isaac
Director, VP Information SecurityCitigroup (USA)
ESR Project ManagerNHS - Sheffield Teaching Hospitals NHS FT
Executive DirectorDirectors Guild of Great Britain
Executive DirectorGoldman Sachs International
General ManagerOdeon Cinemas Ltd
Head of Business Analysis DepartmentBank Of Cyprus
Head of Information SystemsCairo University
Head of IS project managementMasergy Communications
Head of ITEurohypo Japan Corporation
Head of IT and InformationTower Hamlets Council
Head of Property Management AccountsCushman & Wakefield
Information Risk ManagerJP Morgan
Integrated Managed Business Process Delivery - TraIBM
IT Business Development ManagerLondon Borough Of Harrow
IT ConsultantUnisys
IT ConsultantAccenture
IT ConsultantDresdner Kleinwort Wasserstein
IT ConsultantSchlumberger Network Solutions
IT ConsultantLevel Systems Epe
IT ConsultantAbeam Consulting
IT ConsultantEdp3 Systems Ltd.
IT ConsultantSiebel Systems Uk Ltd
IT ContractorWestLB
IT DirectorKillick & Co
IT DirectorDove Infosys Ltd.
IT ManagerNew World Colour Printing Co. Ltd.
IT ManagerDresdner Kleinwort Wasserstein
IT Risk Management ConsultantStephenson Consulting
IT Sales & ConsultancyAxia Computer Systems Ltd
IT StaffEuropean Parliament
IT Support AnalystEfg Private Bank
IT Systems adminNational Bank Of Greece
IT Systems Leader EuropeGE Commercial Finance - Real Estate
IT Systems ManagerBestway Group Ltd
LecturerLagos Business School
Management ConsultantPriceWaterhouseCoopers
Management ConsultantLloydmasters Consulting
Management ConsultantPa Consulting Group
ManagerInformation Services Department
Manager (Operational Risk)PriceWaterhouseCoopers
Manager IT Business Analysis DeptBank Of Cyprus
Manager, Billing and EscalationsMobile Telecommunications Network
Manager, Technology and Information Services-HouTexas Woman's University
Managing DirectorOrange Circle Australia Pty Ltd
Managing DirectorTarget Consulting
Managing DirectorTechnomart Engineering & Projects Consultants Ltd
Managing DirectorHalconics Limited
Managing DirectorAriston Accomodation
Managing DirectorLighthouse Analyst Relations
Managment ConsultantAtkins Plc
National Programme ManagerPublic-Private Partnership For Urban Environment (Nepal)
Network Support AdministratorBrooklands College
New Media Systems AnalystBskyb Ltd
O-CRM Developement ManagerHutchison 3g
Operations Support AnalystSiemens IT Solutions & Services Limited
Outreach Project ManagerUniversity For Industry
Owner- General ManagerThemiskoklis
PartnerElhanan Business Solutions
Post Doctoral Research FellowBrunel University
Practice ManagerWoodspring Psychological Services
Practice ManagerAscot Dental Clinic
Premier Support Manager, EMEABmc Software
President and CEOCETC-China Networks Security Company Limited
PrincipalFX Architects
Principal  at Deputy  SecretaryNacit
Principal ConsultantBlackbaud
Principle ConsultantMisys International Systems
Program Officer / Training ManagerDatamatics Computers
Programmer/ AnalystModial Assistance
Project AccountantUBS
Project AnalystMorgan Stanley (US)
Project ManagerThe Bank Of Tokyo-Mitsubishi Ltd
Project ManagerCmg Plc
Project ManagerRegion of Peel - Municipal Government
Quality Management OfficerLaiki Group
Recruitment Training and Development HeadPopular Bank
Research AssistantCity University London
Risk AnalystDeutsche Bank
SAP ABAP ConsultantIBM International Business Machines
SAP IT ConsultantSidenor Sa
Senior Analyst/ProgrammerHSBC Investment Bank
Senior Business Analyst/Project ManagerPitney Bowes Finance Plc
Senior Computer EngineerVictory Electronics Ltd
Senior ConsultantIkonami Digital Consulting
Senior Information AssistantKing's College London
Senior IT AnalystCity University London
Senior IT AuditorPROBANK SA
Senior Manager - MIS & Management AccountingDCDM Chartered Accountants
Senior Managing Consultant, Financial MarketsIBM
Senior Project ManagerSystems Group International
Senior Scientist / Data ManagerArmauer Hansen Research Institute
Senior Systems AnalystFidelity Investments
Service Development SpecilistGlaxo Wellcome
Software EngineerIntracom Sa
Special Project
Support ManagerGlobal ERP Provider
Support Services ManagerMedway Council
System AdministratorCooperative Central Bank Ltd
System AnalystAccenture
System AnalystNanyang Polytechnic
System AnalystAut Ltd
Systems AnalystHmv Uk Ltd
Systems Developer/ AnalystNomura Bank International
Systems Engineer/ConsultantNetscout Systems (uk) Limited
Teaching AssistantInstitute Of Vocational Education Hong Kong
Technical ArchitectMm 02-uk
Technical Project ManagerRetail Decisions Europe Ltd
Technical Project ManagerVizzavi
Trading Systems ManagerMerrill Lynch
Trainee AccountantWyeth Pharmaceuticals
TV TechnicianITN
Vice PresidentCredit Suisse
Vice President of OperationsEverse Corp

Apply for MSc Business Systems Analysis and Design

We invite all suitable applicants living within a 200-mile radius of London to an open and/or interview session; these are held monthly between March and July. Overseas and more distant applicants are sent a questionnaire, which may be supplemented by a telephone interview or email discussion. Such students are welcome to visit the Department if they are in or near London at some stage.

You should submit your application by one of the following two methods:

1. Completing the online form; or

2. Completing a hard copy of the application form and sending this to the address below.

Please ensure you include your supporting documentation with your application. If you are applying online you should note that confidential references are only acceptable as originals sent in signed and sealed envelopes by post to the address below. References attached as supporting documentation to an online application cannot be considered.

International students: it is important you submit your application to us in sufficient time for you to arrange your visa before the start of the course.

You will be able to attach electronic copies of your supporting documents. However, you will be required to submit your confidential references in hard copy (in signed and sealed envelopes) to the address below, together with any supporting documents you do not attach when applying online. We encourage online applications. However, we ask that you also send two references and your original transcript by post as soon as possible after submitting your online application to:

Postgraduate Courses Offices
School of Mathematics, Computer Science & Engineering
City University London
Northampton Square