This course will use a number of different activities to explore reactions to organisational change, and will enable managers to identify factors that help and hinder the change process. In addition, it will examine practical steps that line managers can take to facilitate change, and manage staff morale and expectations.
Course content includes:
- the change process
- your reactions to change
- other reactions to change
- the manager’s role
- managing change resistors
- managing morale and motivation
- individual interactions -what helps and what hinders
- appealing to the rational and the emotional
- coaching staff through change
- the GROW model
- skills practice
- application at work.
Who is it for?
This course is for anyone managing people, particularly those who are facing a period of change, or where changes have already begun.
This course runs over one full day.
Participants will be introduced to current models and theories about how people react to change so that they can more confidently and effectively work with their reports at each stage, and help their people come to terms with new opportunities and ways of working.