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City staff pick up prestigious national university award

The Times Higher Education and Leadership and Management Awards celebrate achievements of staff in the higher education sector


Staff from City University London have been recognised at the Times Higher Education Leadership and Management Awards (THELMAs).

The University was given an award in the Outstanding Estates Team category. This award was given in recognition of the work of the Property & Facilities team to transform the University estate. City was also highly commended in the Outstanding Leadership and Management Team category and shortlisted in the Outstanding Administrative Services Team category.

The prestigious awards scheme aims to celebrate the achievements of professional teams at higher education institutions across the UK by recognising the best examples of innovation, teamwork and enterprise.

The winners were announced at a gala awards evening at the Grosvenor House Hotel, Park Lane on Thursday 23rd June 2016.

Professor Sir Paul Curran, Vice-Chancellor, offered his congratulations to the shortlisted City teams:

“Nominations such as these reflect the hard work and achievements of our staff across the University.  I am delighted that their successes have been acknowledged and this recognition is thoroughly deserved.”


Outstanding Estates Team

The award for the Outstanding Estates Team recognises the work of the Property & Facilities team to transform the University estate. City’s Strategic Plan 2012 - 2016 featured extensive renovations of the main campus and high-profile capital projects, including: CityBar, the new student social space; CitySport, the University’s sports facility; and the subterranean Lecture Spaces project. The renovations also included the reform of the Engineering basement areas and the work to bring together staff from the School of Health Sciences from several disparate buildings.

Property & Facilities staff developed architectural and construction plans and communicated them effectively throughout the University and the local community. They also relocated hundreds of staff to alternative buildings to allow the work to take place.

Upgrades to infrastructure allowed City to be more efficient, to find financial savings and to reduce carbon emissions. The Lecture Spaces project was also shortlisted for an AJ Retrofit Award.

Highly commended

Outstanding Leadership and Management Team

City’s Leadership and Management Team has been highly commended in recognition of the development and implementation of City’s Strategic Plan 2012 - 2016. The nomination takes into consideration successes such as the 15 per cent increase in undergraduate student numbers, the increase in graduate employment (from 71 per cent to 79 per cent) and the tremendous improvement in undergraduate student satisfaction, which rose from 72 per cent to 87 per cent.

City’s performance in the REF 2014 was also acknowledged, particularly the doubling of City’s academic staff who produce world-leading or internationally excellent research (from 20 per cent to 40 per cent). City’s strengthened academic performance led to the institution successfully applying to join the University of London.


Outstanding Administrative Services Team

The nomination for Outstanding Administrative Services Team recognises the ‘One City’ collaborative model for student and academic administration. The model was introduced to improve communications between staff, to enhance decision-making and to make it possible to progress institution-wide projects and developments related to the student journey. The new approach allows colleagues from across the University to work together more effectively, while retaining the local identity of schools and departments.

The nomination acknowledges the creation of the Operations Board of senior School and Student & Academic Services staff, which is where student and academic administration matters are discussed and resolved. Through the Operations Board, a business case has been developed for a Transformation Programme to improve underpinning administration processes. The Programme will provide simpler and more efficient ways for students to engage with the University, while making systems and processes more convenient, intuitive, faster and more cost effective, ultimately improving the student and staff experience.

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