Join us at Bayes Business School (formerly Cass) for the book launch of “Evolving from Digital Transformation to Digital Acceleration using The Galapagos Framework" by Brian Harkin.
Brian will discuss the key elements of the book with other respected industry figures, before networking drinks.
About the book
Evolving from Digital Transformation to Digital Acceleration Using The Galapagos Framework challenges established thinking and offers a new way to deliver digital change. It introduces The Galapagos Framework, which is a new, innovative, and human-centric approach to transformational change. The framework allows organizations to move from digital transformation to digital acceleration, resulting in the creation of exciting and ground-breaking products as well as having a positive impact on the motivation and well-being of their teams.
Digital Acceleration is an iterative process that allows organizations to deliver transformations and demonstrate continual progress at pace. Rather than tackling the transformation as one large single event, Digital Acceleration enables organizations to improve one or, at most, two discrete areas of the business quickly and then move onto the next area needing improvement.
Presenting a detailed guide to The Galapagos Framework, the book also highlights solutions to common issues, expert case studies, and The Galapagos Roadmap. It discusses how the framework provides the key to increasing productivity, delivery velocity, and performance while reducing cost and complexity, ultimately resulting in digital and business success. The book demonstrates how The Galapagos Framework operates in practice to provide clear solutions to common issues that are classified into Human Elements, Organizational Factors, and the Delivery Aspects. The book also explains why the current approaches to digital transformation are failing and shows how digital leaders and organizations can:
- Increase productivity
- Reduce costs
- Improve delivery performance
- Reduce operational, financial, and delivery risks
- Increase profits
- Deliver digital transformation success
Brian Harkin is a highly collaborative and trusted digital leader who leverages over 30 years' experience across the financial services sector; principally global markets, asset management and investment banking. Prior to creating The Galapagos Framework, Brian served in a variety of leadership roles and delivered numerous Digital Transformation programs across a variety of business domains, focusing on business value, quality and innovation.
In addition to his freelance work, Brian is a passionate coach/ mentor/educator and is a Visiting Lecturer at City, University of London's Bayes Business School, he also writes and presents extensively on Digital Transformation and Leadership.
Panellists
Augusto Romero, Director, Global Strategic Transformation & Change, American Express Global Business Travel
Augusto has over a decade of experience delivering strategic transformation at global and local levels, in blue chip companies ranging from +20,000 to +300,000 employees. He is skilled in partnering with C-level executives, serving as a thought partner on their most critical strategic questions.
Having been raised in Argentina, Augusto is well travelled, multilingual and highly passionate about diversity in ideas, change, and talent development. Augusto has spent the last 10+ years in London holding various roles across five different industries, delivering business value by designing solutions adapted for unique operating environments.
Richard Jeffreys, Founder, CX ALL
Richard Jeffreys is the Founder of CX ALL, a Customer Experience advisory company.
Richard is a Human Centred Design Facilitator and Practitioner and a Six Sigma Black Belt with over 35 years of global leadership experience in Banking and Fintech, living and working in the US, Europe and Asia. He is passionate about hardwiring Customer and Employee Satisfaction to sustainable commercial and shareholder value.
Richard has designed and implemented complex transformations in the Customer space, resulting in additional revenue, reduced cost and increased Regulatory compliance, often within the same transformation initiative.
Pikke Blunt, Visiting Lecturer, Bayes Business School
Pikke Blunt is a Finnish national who has lived most of her life outside Finland working with international companies and organisations.
Pikke has MSc in International Business Economics, background in travel and tourism later converted to retail, FMCG and food. Last nineteen years Pikke has worked in UK as an internationalisation consultant - planning, advising and executing market entry strategies mostly for SMEs.
Recent years she has mainly worked with food products but also consulted companies providing services in nuclear wastes management, engineering, design products, stem cell technology, retail – you name it, she will know it.
Pikke is ILM qualified Coach and Mentor from Oxford Brookes and when not working at Bayes Business School as a Visiting Lecturer, she is working as an independent consultant, adviser and a mentor.
Sarah Patel, Head of Customer Success, BlueOptima
Sarah is a specialist in Customer Success. With over twenty years in Fintech through Customer-facing and internal roles. Currently Head of Success at BlueOptima working with our Customers so that they can achieve better, leaner, faster and safer software delivery. Our Customers seek insights to support data-led transformation actions, assess impact, and seize opportunities. Whilst as a SaaS tech company we're also constantly learning, evolving and transforming.
Sarah’s love for Customer Success (CS) stems from the concept that humanizing the way we work with our Customers brings commercial success. Her focus is on providing clarity, accountability and enablement for Customer Success teams to thrive, as they in turn help their stakeholders to deliver their desired outcomes, evidence a return on their investment and value their partnership with us.
Attendance at City events is subject to our terms and conditions.