Admission Price: Free to attend, please book a place
You are invited to attend the Inaugural Lecture of Professor Rose McCabe.
Words are a powerful tool in medicine. Communication is often regarded as peripheral to biological and physical factors but is critical for effective diagnosis and treatment. Words can help and harm: poor communication costs the NHS around £1 billion a year. Video analysis of verbal and nonverbal interaction in mental health consultations will demonstrate how communication can help and harm. Improving communication has the potential to save lives, save money and enhance individual and societal wellbeing.
Rose McCabe is Professor of Clinical Communication and Lead for the Centre for Mental Health in the School of Health Sciences at City, University of London. She studies healthcare communication to improve experience of care and health outcomes. She records professional-patient encounters and micro-analyses verbal and nonverbal communication. The findings are used to develop new approaches to improve communication and patient benefit from treatment. She works on depression, psychosis, dementia and suicide in primary and secondary care.