Study at City
  1. Courses
  2. Applying
  3. Fees and funding
  4. Living in London
  5. Visit us
  6. Student support
  7. International students
  8. Order a prospectus
  9. Clearing and Adjustment
  10. Ask a student
  11. Coronavirus and studying at City
Study at City

Coronavirus information for prospective students

A statement from City, University of London on our advice to prospective students.

City, University of London is still accepting applications for students interested in joining in September 2020.

Watch a message from our President about studying at City in light of coronavirus.

The health and wellbeing of our students and staff remains our top priority. We are doing all we can to mitigate the impact of the virus on our prospective students and their plans to join us in September 2020. We have put together the FAQ below to help answer some of the questions you may have.

We will update the FAQs as new information becomes available and we advise you to check back regularly for the latest information.

How will the outbreak affect my application?

We are doing everything we can to limit any impact coronavirus may have on applicants to study at City, University of London.

Our Admissions teams are working hard to process all applications and provide decisions as soon as possible. the speed of our decision making may be slightly lower than normal, as we balance the wellbeing and support of our staff, with the level of applications and enquiries we typically receive at this time of the year.

This is a constantly evolving situation. We are continually assessing the impact of the virus and are fully committed to do all we can to enable our students to start their courses later this September as planned. Read City’s statement for the further information

Is the University still considering applications?

Yes, applications are still open – subject to availability of places – and we will continue to give equal consideration to all applicants regardless of where they are from or where they live. Please note there may be some impact on how quickly we are able to make decisions.

What is the best way to contact the University?

Due to our staff working remotely, we are not currently able to field phone calls from prospective students. We strongly encourage all current and future applicants to submit enquiries via our contact form.

I have submitted an enquiry and need a response

Please note that we are receiving a high volume of questions. We are doing our upmost to continue to resource admissions enquiries as best as we can and we will try to respond to as many as possible.

September Intake

Will the new academic year still start in September?

We are pleased to confirm that the 2020/21 academic year will go ahead with Welcome Week starting on Monday 21st September and teaching for the majority of courses from Monday 28th September.

Given the current situation, delivery of courses, support services and student experience will begin mainly online to comply with continuing social distancing requirements and Government advice. However, we plan to provide limited on-campus activity initially and then increase this as restrictions ease and it’s safe to do so.  You can find further information about term dates, teaching and learning and safety measures on our University statement.

Will teaching for the first term of the 2020/21 academic year begin online?

Within the context of the current environment, Welcome Week is likely to be mainly online - more information will be shared over the summer to help applicants prepare for their studies with us.

Significant work is underway to deliver the majority of teaching online for 2020/21 until we are able to resume our usual campus activities safely. We have a mix of arrangements and will maintain a flexible approach to adjust to the evolving situation. Read City’s statement for further information.

Given the diverse nature of our programmes and their requirements, the temporary arrangements will vary by programme. Applicants will be contacted directly by the relevant Admissions Officer once further details about their intended course of study are finalised.

Will the campus be open in September?

We aim to have parts of our campus, such as the Library, study areas and some classrooms open and available for limited access from September 2020. The health and safety of our students and staff remains our top priority and we are putting appropriate social distancing and hygiene measures in place to ensure our community can safely use the campus. Read more about our safety measures in the question below or in City’s latest statement.

Will I be safe on campus?

The health and safety of our students and staff remains our number one priority and we are putting appropriate social distancing and hygiene measures in place to ensure our community can safely use the campus, including:

  • Carrying out thorough risk assessments for all areas of the campus and mapping capacity in line with social distancing requirements
  • Putting one-way systems into place where possible
  • Arranging seating areas so people can socialise safely
  • Installing hand sanitation stations across our buildings
  • Ensuring appropriate cleaning programmes are in place
  • Adding clear signage about social distancing to the entrances and inside our buildings
  • Encouraging the use of face coverings on campus
  • Purchasing safety screens for our reception desks

Staff across City are working hard to ensure we implement the latest Government guidance and we will continue to update our plans as required. As such, we look forward to welcoming more students onto campus at any one time, as restrictions ease.

Will I get student support?

Our tremendous range of specialist support services will be are available throughout your time with us to help you whether you are joining us remotely or coming onto campus.

As with our programme delivery, the majority of the support will be online and you will be able to contact our teams through one-to-one appointments on Microsoft Teams, webinars and email, as well as reading the guidance and advice they provide on the Student Hub and Moodle. We are also planning to provide some on-campus support where possible, which will be delivered with social distancing in place and with due consideration of your safety and wellbeing.

Academic qualifications

I am worried about the impact on my school/university exams

We understand that the coronavirus outbreak is likely to have an impact on all applicants in many different ways. We are taking advice from the examination bodies on school and university closures as a result of the pandemic, including the provision of online learning opportunities.

We expect extenuating circumstances to be taken into account by the relevant examination bodies.

I am an undergraduate applicant: how will School/College exam grades be calculated?  

The UK Government and awarding bodies are working together to develop processes for calculating grades and these will be based on teacher assessments and other forms of evidence. To find out more information about how this process is being managed across the different nations of the UK please head to the  UCAS website and select your home nation in the top banner.

I am a postgraduate applicant: what if  my current studies are affected?

We understand that the coronavirus outbreak is likely to have an impact on all postgraduate applicants from a variety of countries, in many different ways. We are monitoring the situation across the world closely and taking  advice from sector partners, examination bodies and others, before deciding whether there is any mitigation we can put in place in this area.

Please be reassured that we are doing everything we can to limit any impact this has on applicants beginning their studies with us this year. At this stage, we expect extenuating circumstances to be taken into account by the relevant examination bodies - in this case, that would typically be your host institution.

Please contact the relevant Admissions Officer to make them aware of your individual circumstances and get further advice.

I am a postgraduate applicant: what if I am unable to obtain official transcripts or degree certificates?

We understand that due to differing levels of lockdown across the world that some applicants may be unable to receive official transcripts or degree certificates. In these situations, we recommend applicants to contact the relevant Admissions Officer for further guidance.

I am a postgraduate applicant: what should I do if I am unable to provide the documents that admissions have requested from me?

We understand that you may not be able to provide all the documents that we usually require to assess your application, at this time.

If you are still studying, we will accept scans and screenshots of unofficial interim transcripts/record of current results for processing of your application. In the event you receive an offer to study with us, we will require official evidence of you successfully meeting the requirement and achieving the qualification upon completion of your current study. If this is providing difficult to obtain, please contact the relevant Admissions Officer for further guidance.

English language

I am an international applicant: what should I do if I am unable to take my English language test?

We will still require all relevant applicants to complete an English language assessment, if it has been communicated to them directly in the terms of their offer.

We accept several English language tests as proof of eligibility, some of which are now available to sit completely online. See the question below for further details.

For further information about English qualifications accepted by the university, visit our English Language requirements pages. Please note: these refer to the minimum Home Office requirements and course-specific English language requirements are likely to be higher. Please contact the relevant Admissions Officer for further information.

Please note that this list is subject to change so we would encourage you to check it regularly. Any change in this policy will be communicated to applicants directly.

What online English Language qualifications does City accept?

The University uses the IELTS as the standard English language condition within offers.

We would encourage all applicants who are unable to sit in-person English language qualifications to consider the following online qualifications:

You can also read our list of all accepted English language qualifications for UKVI purposes.

We are constantly monitoring the development of equivalent courses and we will update this information over time.

I have an IELTS condition in my offer: what are the TOEFL iBT Home Edition and LanguageCert International ESOL online equivalent scores?

We have conducted a comparison analysis and we will accept the following scores in the TOEFL iBTHome Edition in lieu of the existing IELTS condition.

TOEFL iBT Home Edition

  IELTS 5.5 IELTS 6.0 IELTS 6.5 IELTS 7.0 IELTS 7.5
Listening 17 20 21 24 24
Reading 18 20 23 24 26
Speaking 20 20 22 23 27
Writing 17 22 24 27 26
Overall728092100 102

Please use City's code 0870 on TOEFL website in order for your results to be shared with City.

LanguageCert International ESOL (online)

IELTS 5.5 B2 Communicator Pass (combined written and oral test)
IELTS 6.0 B2 Communicator Pass (combined written and oral test)
IELTS 6.5 B2 Communicator High Pass (combined written and oral test)
IELTS 7.0 C1 Expert Pass (combined written and oral test)
IELTS 7.5 C1 Expert Pass (combined written and oral test)

Please contact the relevant Admissions Officer for further advice.

I have to do pre-sessional English. If I cannot come to the UK is it possible to do this online?

Yes, INTO City, University of London is now offering Pre-sessional English courses online.

Please note that by choosing this option, you will need to achieve a mark comparable to the minimum IELTS score required for your programme at the end of the pre-sessional course. Your test scores will be automatically sent to City.

Deadlines and procedures

I am an undergraduate applicant: when do I have to make a decision on my offer?

UCAS have now extended the deadlines by which you have to make your decisions dependent on when you applied. The dates are below and if you want more information please go to the UCAS website.

  • If you receive your last decision on or before 4th June 2020, your reply date is 18th June 2020 (except if you're using Extra to find a place).
  • If you receive your last decision on or before 13th July 2020, your reply date is 20th July 2020 (including Extra choices).

I am a postgraduate applicant: what happens to the current deadlines within my offer?

We are in the constant process of reviewing the deadlines we have attached to conditions of acceptance across the University. We will contact all applicants directly if any detail relating to deadlines change.

Please contact the relevant Admissions Officer for further advice.

I am a postgraduate applicant: do I still need to pay a deposit?

We have deposit schemes across most of our postgraduate courses. The relevant applicants will still be requested to follow this process.

If the current situation results in applicants not being able to attend/choosing not to attend in September 2020, we will assess this on a case-to-case basis and applicants should contact the relevant Admissions Officer.

Have student finance deadlines been extended?

The most important deadline is with Student Finance England (SFE). If the SFE deadlines are pushed back then this will affect our 31st October deadline for students to share their household financial information for City's means-tested bursaries. We could then push the City deadline date back to November or December 2020. Once again, if this happens, we will communicate this to students.

Will the University extend the dates for accepting places?

We are taking advice from the relevant exam bodies on school and university closures due to the coronavirus outbreak and are doing everything we can to limit the impact this might have for students wishing to study with us in 2020.

Any amendments to deadlines and/or start dates due to coronavirus will depend on your level of study and department and will be published as soon as they become available. We will write to all relevant students and contacts at schools and colleges when we have this.

Accommodation

Will halls be safe?

Our student accommodation partners will be putting measures into place to ensure the halls of residence we offer will be available and safe for September 2020.

Unite Housing (Romano Court, East Central House, Cross Court Hall and Arbour House) will all be cleaned more frequently, rooms will go through six-stage clearing process, hand sanitiser stations provided and social distancing safeguards put in place. You will also be able to use the MyUnite app to book into your accommodation, book maintenance requests and see if washing facilities are available.

There will also be 24/7 support, welfare leads, self-isolation support and a partnership with Nightline to ensure student can talk openly about their wellbeing. For more information please see the Unite website.

University of London Housing (The Garden Halls) will be cleaned more frequently, public areas will be cleaned twice daily, hand sanitiser stations provided and social distancing safeguards put in place. You will be able to pre-book your time slot for moving in and take part in socially distanced welcome activities in halls.

There will also be 24/7 security, self-isolation support and onsite physical and mental health first aiders.

Alliance House (postgraduate halls) will be cleaned more frequently, have additional hand sanitiser dispensers installed across the site and social distancing measures in place. The accommodation is working to offer free early arrivals to spread the arrival period over a few days as well as implement arrival slots on the day of check in to reduce congestions and ensure manageable numbers at all times.  There will be various forms of support in place for self-isolating individuals, from assisting with deliveries and regular checks that residents are comfortable and have everything that they need.

We will update on all other halls of residence in July.

What is the deadline for accommodation and has it changed?

For undergraduate applicants the accommodation application deadline remains 30th June 2020. There is no deadline for postgraduate applications for accommodation, however rooms are allocated on a first come first served basis and therefore an early application is recommended.

Do I still need to make an application and pay deposits?

You need to submit your application in the first instance and then the deposit is payable at the booking stage.

What happens if I don’t secure a place in halls?

You will need to go on the waiting list or alternatively receive help finding private accommodation through the University of London private housing services.

Where can I find more details and images of the halls?

You can find further information and pictures of our halls by visiting  the accommodation section of our website.

Visa and immigration

I am an international applicant: I am based outside the UK and I need a Tier 4 visa to study at City but I am not sure I will be able to get to London?

The UKVI updated their guidance to institutions on 16th June with a concession for the 20/21 academic year. The concession will allow you and us more flexibility in terms of how and when we issue you a visa.

City will publish updated visa information and processes in detail alongside outlines of how courses will be taught and assessed for 20/21 academic year by the end of July. This will provide you with the information you need to make a decision on how you would prefer to commence studying at City.

It is anticipated that there will be a number of options for most courses, including starting your course at City online in the expectation that you could transition to face-to-face teaching from January 2021 or as soon as it is safe for you to do so.

If you are based outside the UK, and wish to commence your study online, you would not require a Tier 4 visa. In advance of arriving in the UK, you would need a Confirmation of Acceptance for Studies (CAS) and to make a visa application as normal. The International Student Advice Team is available to support you and advise you on your visa application process throughout the whole year.

I am an international applicant: I would like to come study in person at City in September?

If you are sponsored for a CAS for September start, please note that you might be asked to quarantine when you enter the UK in September. The UK Government introduced a 14 day ‘quarantine’ period for everyone entering the UK from overseas from 8th June 2020 with a small number of exceptions, including those travelling from Ireland, the Channel Islands and the Isle of Man.

These measures will be reviewed every three weeks but we do not know how long they will be in place. This means we need to prepare for the possibility that ‘quarantine’ measures will be in place when you begin your studies. If still in place in September, you will be able to self-isolate either in your Halls of Residence or in your own private accommodation.

I am an international applicant: I am based in the UK and I need a Tier 4 visa to study at City?

You should apply for a visa in the usual way. We will start issuing CASs from end of July and you will receive all the necessary information via email in a due course.  Please check our webpages for more information on visa application process.

I am an international postgraduate applicant: if I start my course in September but my first semester will be taught online, can I still apply for Graduate Route Scheme in 2021?

The Home Office have confirmed that you will be eligible to apply if you start the course online ‘if [they] ….enter the UK before 6 April 2021 and complete the final semester of [their] studies in the UK.’ You can find the latest information on our immigration news page.

I am an EU applicant: do I need a visa to study in September 2020?

As an EU national, you do not need a visa to study in the UK provided that you arrive in the UK on or before 31st December 2020 and apply for permission to stay under the UK governments’ EU Settlement Scheme.

I am an EU applicant: do I need a visa if I start the course online and I am not in the UK before 31st December 2020?

Yes. If you arrive in the UK on or before 31st December 2020 you will be eligible to apply for permission to stay under the EU Settlement Scheme. However, if you are planning to arrive in the UK on or after 1st January 2021, you would have to apply for a Student Visa. The Government is currently developing the new immigration system which will outline what the new Student Visa route will look like.

I am an EU applicant: what happens if I choose to defer my studies to September 2021 instead?

If you decide to start your studies in 2021 or after and you have not arrived in the UK on or before 31st December 2020, you will be required to apply for a Student Visa before coming to the UK under the new immigration system.

Please note that EU, other EEA and Swiss nationals will no longer be eligible for home fee status, undergraduate, postgraduate and advanced learner financial support from Student Finance England for courses starting in academic year 2021/22. For more information read the statement on Gov.uk on student finance eligibility.

Visiting us

Can I still visit the University?

To guarantee the  safety of our staff, students and visitors we have cancelled all on-campus events for the coming months but we are constantly monitoring the evolving situation. We have a number of upcoming online events for undergraduates – including the Open Day on 27th June – and postgraduate students. Applicants are regularly notified of future online events, which can be also found on the Applicant pages.

Students can also use our 360 virtual tour to explore our campus and facilities remotely from both their mobile or their computers.

I am due to attend an event in my country attended by City, University of London staff. Is this still going ahead?

We have reviewed all of our scheduled international events and unfortunately made the decision to cancel our overseas trips for the coming months. We are constantly monitoring the evolving situation and we will resume our in-country visits once we are advised it is safe for our staff to do so.. In the meantime, we  advise students to visit our online events webpages to view upcoming sessions relevant for them:

We also advise applicants to review the Applicant Events page for country specific events.

Finally, students can  use our 360 virtual tour to explore our campus and facilities remotely from both their mobile or their computers.

For MSc and MBA applicants to Cass Business School, the latest information can be found here:

Any further enquiries relating to admissions

If your admissions enquiry is not answered within this FAQ, please fill in our enquiry form and we will get back to you soon.