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  13. Replacement certificates

Contact the Development and Alumni Relations team

Replacement certificates and transcripts

Replacement transcripts
For a replacement or duplicate copy of your transcripts, please contact the issuing School. Please note, there may be a charge for each duplicate.

Normally transcripts are prepared within 10 working days from the receipt of the application, but it can be longer during busy periods (especially during exam periods and the start of the autumn term).  For students who graduated prior to 2001 (and especially those pre-1984), it can take much longer as many may only be available as paper records. It is therefore a good idea to order your transcripts as early as possible to ensure they are ready in time for any deadlines.

Replacement certificates
You can order your replacement online here. We aim to post Replacement Certificates within 10 working days of receipt of your request. Please note that a charge of £40 applies for a Replacement Certificate.

Certifying a copy of your certificate
We can authenticate photocopies of certificates for you. Please send us the copies of your certificate (we don't need to see the original) and we will stamp them to confirm that they are true copies of an original document, and sign them on behalf of the Academic Registrar.

Please scan (pdf. format) and email your original certificate to us at, together with your postal address and we will produce and post an authenticated copy for you.

There is no charge for this service and we do not require the original certificate.

Organise a reunion

Would you like to get together with old friends and former classmates from City?

We can help you organise a reunion, all you need to do is complete this form.

Visit City

To visit City, simply contact us and we will be happy to arrange a convenient time to take you around the University. Please note you will require an alumni card.

Meet the team


Tim Longden Tim Longden
Director of Marketing and External Relations
T: +44 (0) 20 7040 8020

Tim was appointed in November 2011. He was previously Director of Marketing & Communications at the University of Hertfordshire and began his career in Higher Education at the University of Nottingham as its inaugural Director of Marketing & Communications in 2000. Prior to his time in Higher Education, Tim gained extensive marketing and brand development experience within the leisure retail industry. Tim is a graduate of the University of Sheffield where he gained a first class honours degree in Economics & Town Planning.

Tim is a Fellow of the Chartered Institute of Marketing and an active member of the Council for the Advancement and Support of Education (CASE). He is a founder member of the Universities’ Marketing Forum in the United Kingdom and the UK HE Strategic Marketing Programme. Tim is a regular speaker at Higher Education conferences and events.

Alumni Relations

Karen Lippoldt
Head of Alumni Relations
T: +44 (0)20 7040 5511 

Cristina Feliz Cristina Feliz
Alumni Relations Manager 
T: +44 (0)20 7040 5567 

Contact me if you are interested in learning more about what the City Alumni team can offer to the alumni community; if you would like to organise City alumni events in London or your home country; and to share ideas on how to engage the City alumni network.

Danielle Critchley Danielle Critchley
Cass Alumni Communications Officer
T: +44 (0) 20 7040 8674
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I look after the alumni communication channels for Cass Business School. If you’d like help promoting your achievements or news on our blog, social media accounts or website, please get in touch with me. For updates on all alumni activity, please join our Cass Community or our LinkedIn groups. You can also or follow us on Facebook, Instagram and Twitter.

Sam Liivar
Alumni Communications Officer (Maternity Cover)
T: +44 (0) 20 7040 5551
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I look after our alumni communication channels including the website, blog and social media. Contact me if you would like to promote your success or reach out to other alumni. View our news and publications. You can also join our LinkedIn groups or follow us on Facebook, Instagram and Twitter.

Stella Stoyanova Stella Stoyanova
Alumni Relations Officer
T: +44 (0) 20 7040 5553
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I support the establishment, development and delivery of a programme of UK and international alumni events and activities to support the needs of alumni, individual School initiatives and the Institution.

You can also contact me if you would like help organising your own reunion with your former classmates or are interested in representing the Alumni Network in your home country and would like to become an Alumni Ambassador. I look after our Alumni Ambassadors in Europe, Africa and the MENA region.

Kaisa Proos Kaisa Proos
Cass Alumni Relations Officer
T: +44 (0) 20 7040 3662
E: or

I plan and provide on-going support for both UK and international activities and events. Contact me if you would like help organising a reunion with your former Cass classmates or if you would like to become an Alumni Ambassador for the university in your home country.

Zohra Painda Zohra Painda
Alumni Relations Assistant
T: +44 (0) 20 7040 5557

My role within the team is to work collaboratively with my colleagues to support the delivery of engagement with alumni. I act as first point of contact for all general alumni enquiries, providing advice and guidance to former students. Contact me if you require a City alumni card or for any other enquiries.

Madicken Malm Madicken Malm
Cass Alumni Relations Assistant
T: +44 (0)20 7040 8373

Contact me if you are a graduate from Cass and have any alumni related enquiries or would like an alumni card. I also support the rest of the alumni team and our engagement with the Cass Alumni community.


Reema Khan Reema Khan
Head of Principal Gifts
T: +44 (0) 20 7040 8773

Abby Wilson
Head of Fundraising
T: +44 (0) 20 7040 8667

I look after the Fundraising Team at City, helping City and Cass to build lifelong relationships with people who share the university’s values. I joined the team in August 2018, following similar roles in charities and other educational organisations. I help to enable our generous donors to make a real difference to City, our students, and others who benefit from our work. The impact that our donors can make is truly remarkable and is one of the reasons why I enjoy what I do. Please do get in touch with me or one of my team if you would like to discuss the impact that your gift could have.

Jason Barlow Jason Barlow
Regular Giving Manager
T: +44 (0) 20 7040 5231

I joined City in May 2016 after working in a similar role at Kingston University. Prior to that I was a member of the Royal Navy where I served in various roles including at the Ministry of Defence and aboard HMY Britannia.

I am responsible for City’s regular giving programmes and legacy fundraising. If you would like to make a donation to the City or Cass Future Fund, initiatives that support our current and future students, or, are interested in remembering City or Cass in your will, please contact me.

Mark Blackledge Mark Blackledge
Development Research Manager
T: +44 (0) 20 7040 5560

I joined City, University of London in December 2011. During my career I have accumulated over 25 years of experience working in research, including 17 years editorial research with Trinity Mirror Newspapers and over seven years of prospective research with the Royal Hospital Chelsea and The British Library.

As the Development Research Manager, I lead on DARO’s prospect strategy ensuring the alumni database is kept up to date and that fundraising activity is targeted towards the appropriate audience.

João Silva João Silva
Trusts and Foundations Manager (Maternity Cover)
T: +44 (0) 20 7040 8008 

I joined City in September 2019, as a maternity cover for Anna Anikeeva, our permanent Trusts and Foundations Manager. Before my arrival here, I had worked as a Trusts Fundraiser for CLIC Sargent, the UK's leading children's cancer charity. And during more than a decade spent in fundraising and advancement, I have variously served as: telephone campaigns fundraiser (for King's College London); Development Officer targeting high net worth individuals (at SOAS and Queen Mary University of London); and Senior Trusts Fundraiser (both at CLIC Sargent, and for The Back Up Trust before then).

My role at City involves looking after a significant portfolio of existing trust donors and, where possible, adding to that. It is my responsibility to make sure that charitable organisations that have pledged to make large grants (in support of teaching, learning and research here at City), are not only happy but also kept reliably informed about the impact that their donations are having on the University. Furthermore, I am also working on some exciting new projects at the moment, with a view to facilitating the creation of new scholarships and fellowships in emerging academic fields, such as innovative optics and post-stroke therapy (to name but two).

Please do not hesitate to contact me if you are involved with (or know of any) grant making trusts and foundations that might be interested in funding universities, students or research.

Mylen Namocatcat Mylen Namocatcat
Development Manager
T: +44 (0) 20 7040 4500

I joined City, University of London in March 2017 and have several years of major donor fundraising experience with charities such as Victim Support and Alzheimer's Society. I enjoy building relationships and look forward to meeting City's and Cass' alumni, supporters and friends. My role is to build relationships and secure income from individuals to help current and prospective students as well as support and grow the University's academic excellence.

Contact me if you would like to support us and make a difference to City, University of London.

Kelly Rush Kelly Rush
Donor Relations Officer
T: +44 (0) 20 7040 5205

I have worked at City for over 10 years, starting at Cass as an assistant in the Dean's Office before joining the Development and Alumni Relations team. I now work in the Donor Relations team; we are responsible for managing relationships with our existing donors and keeping them informed of the impact their donation is making.

Angelina Mahendra Angelina Mahendra
Donor Relations Officer
T: +44 (0)20 7040 5291

I joined City in 2012 after working in various roles in further and higher education including student mentoring, student support and admissions. I work as part of the Donor Relations team and we develop and implement the University’s stewardship programme. We also manage the administration of externally funded scholarships, bursaries and prizes.

Holly Hughes Holly Hughes
Development and Alumni Relations Assistant
T: +44 (0)20 7040 5564

I joined the DARO team in April 2019. Prior to joining City, I worked as a Student Finance Roadshow Presenter and later trained as a primary school teacher. My job is to assist across both the Development and the Alumni Relations teams, helping to streamline follow-up tasks and implement new processes. I also work in partnership with the Regular Giving Manager to run our autumn and spring telephone fundraising campaigns.


Ajha Khanom-Miah Ajha Khanom-Miah
Database Administrator
T: +44 (0) 20 7040 5206

I am a Database Administrator for the Development and Alumni relations office in City, University of London. I work on projects to improve consistency and reliability of our data, I also manage the transfer of student data to alumni data and handle alumni communication preferences.