Bullying and Harassment
Harassment and bullying undermine the core values of City, and can have a serious and negative effect on the health, confidence, morale and performance of those affected by it, and on the working, learning and living environment.
City takes all reports of bullying and harassment of students extremely seriously, and will manage all reports received with appropriate confidentiality and sensitivity.
We have a policy on Student Bullying and Harassment. If you experience bullying or harassment during your studies, there are a number of things you can do, both informally and formally, to resolve the issue:
- Personal resolution
- City support
- Advice about incidents involving someone that is not a student or staff member
Formal City procedures:
- Raise a formal Student Conduct issue about another Student
- Make a formal Student Complaint about a Staff Member
Note: Criminal behaviour
Where behaviour has been alleged that would amount to a serious criminal offence, e.g. physical or sexual assault, this should be immediately reported to the police.
In such cases, any resulting criminal proceedings would normally be expected to have been completed before City will take action under this policy (although suspension of the perpetrator may also be considered appropriate, if necessary).
Informal - Personal resolution:
First, try raising the issue informally with the perpetrator to give them an opportunity to understand and address your concerns.
Make clear the behaviour that is problematic, and why you are requesting that it stops.
Options to consider include:
- Talking informally to the person about their behaviour
- Writing to the person
- Asking another student or a member of staff to go with you to speak to the person
- Keep records of what has happened, in case these are needed later
You are encouraged to take action as soon as you can after an incident has occurred. A delay may result in an incident becoming more severe, or more difficult to resolve at a later stage.
Informal - City support:
You may seek informal support from one or more of the City student support services available:
- Your Personal Tutor
- Your Programme Director or Head of Department
- Your programme's Placement Coordinator, if relevant
Check your Programme Handbook for details of any additional personal support available to you.
- The Student Centre
- The Counselling and Mental Health Service
- The Students' Union Support Service
- The Learning Success Team
- The Chaplaincy and Faith Advisory Team
- Request support from a Harassment Adviser
Advice about incidents involving someone that is not a student or staff member:
Incidents involving a third party that is not a member of the City community can be complex, especially if there is a contractual relationship with us.
Where an incident has taken place at a third party organisation, the most relevant person to determine how City can best provide support would normally be expected to be the person with responsibility for our relationship with the third party concerned. For example:
- Placement provider -
please contact the Placement Coordinator for your programme
- Independent Halls of Residences -
please contact the Student Centre (University building, level 2)
Placement Co-ordinators, Personal Tutors, Advisors in the Student Centre (and other individuals depending on the service) can provide advice and guidance, and should be contacted if students have any concerns about the outcome of an investigation into allegations conducted by the third party.
Students are also encouraged to make use of our support services outlined above.
Formal resolution through City procedures:
If informal efforts to resolve the issue are not successful, or you are not able to raise the issue directly with the perpetrator, you can also raise the matter using the City's formal procedures.
You are encouraged to take action as soon as you can after an incident has occurred. A delay may result in an incident becoming more severe, or more difficult to investigate and resolve at a later stage. Giving us an early opportunity to address your concerns will help us to bring about a positive outcome for all concerned.
The formal processes used to review an issue depends on who the allegations are made about:
- Allegations about a Student -
Formal allegations about the conduct of a City, University of London student will be considered under Senate Regulation #13 on Student Discipline.
Raise a Student Conduct issue
- Allegations about a member of Staff -
Formal allegations about the conduct of a City, University of London staff member will be considered under Senate Regulation #26 on Student Complaints. If the complaint is found to be substantiated, the issue will be referred to the appropriate staff disciplinary procedures.
Raise a Student Complaint