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  1. Student and Academic Services
  2. Student Appeals & Complaints
  3. Student Appeals
About City

Student Appeals

Student Appeals are conducted in accordance with the Senate Appeals Regulations and Student Appeals Policy which can be found in Section 6 of the Quality Manual together with flowcharts giving a broad overview of the process and anticipated timescales.

Before you appeal it is recommended that you look at the Student information for Appeals which includes a series of FAQs and case studies to help you prepare your submission.

BPTC/LPC Students: These procedures do not apply to students in the City Law School studying for the Bar Professional Training Course (BPTC) or Legal Practice Course (LPC).  These programmes have their own appeals procedures in compliance with professional and regulatory body requirements.  BPTC and LPC students should refer to their Programme Handbook for the correct procedures.

The stages

Different stages in the appeals process at City are managed and conducted by different people.  Broadly speaking we can refer to Stage 1 (School) Level Review and Stage 2 Level Review. Stage 1 is for consideration of the appeal and Stage 2 is reserved for requests for review of the School/ Validated Institution appeal or cases where new information has come to light which could not have been submitted at the time of the original appeal.

Both stages include an initial scrutiny to enable a quicker process where appropriate. Referral to a panel hearing is normally reserved for cases which cannot be decided during the initial scrutiny.

How to appeal

You must appeal within 28 calendar days of the notification of your results (for taught students) or the decision regarding your registration status or examination results (for research students). Give yourself plenty of time to read and complete the form.

Choose the form that applies to you below and follow the guidance given in the form.

  • Appeal form for all taught students (except Study Abroad/Validated Institution students) accessible through e:Vision. Student guidance notes for the e:Vision appeal form can be found here.
  • Appeal form for Study Abroad/Validated Institution students
  • Appeal form for Research students

If you are unable to obtain supporting documentation by the deadline, you are still able to submit your Appeal form without this evidence. You must not delay submitting your Appeal form on the basis of not having supporting documentation by the deadline for submission – this will not be considered a valid reason for a late submission of an Appeal form.  If you need to submit evidence after you submit your form, you will be able to note this on your Appeal form and suggest a date by which you hope to provide the evidence.  Please note: any outstanding evidence must be either emailed to your Course Officer or submitted to your course office in person.

Stage 2 Level Review

If you are not satisfied with the outcome of your School/ Validated Institution-level appeal you can submit a Stage 2 Level Review using the appropriate form below.  A request for a Stage 2 Level Review must be submitted within 21 days of the date that the Stage 1 appeal decision is issued.  For those students who should not submit their appeal via e:Vision, the appropriate forms are available under Section 6 of the Quality Manual.

If you are not satisfied with the outcome of your Stage 2 Level Review you have the option to apply to the Office of the Independent Adjudicator for Higher Education.

If you are unable to obtain supporting documentation by the deadline, you are still able to submit your Stage 2 Level Review form without this evidence. You must not delay submitting your form on the basis of not having supporting documentation by the deadline for submission – this will not be considered a valid reason for  late submission. If you need to submit evidence after you submit your form, you will be able to note this on your form and suggest a date by which you hope to provide the evidence. Please note: any outstanding evidence must be either emailed to ace@city.ac.uk

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City, University of London is an independent member institution of the University of London. Established by Royal Charter in 1836, the University of London consists of 18 independent member institutions with outstanding global reputations and several prestigious central academic bodies and activities.