Wi-Fi
  1. Wi-Fi
Wi-Fi

Wi-Fi

How to access Wi-Fi at City, University of London

City Wireless Network

City, University of London provides a secure and pervasive wireless network available in all buildings throughout the campus. City Wi-Fi (eduroam) is easy to configure and connect to and allows a range of mobile devices to have access.

What is eduroam?

Eduroam Logo eduroam (education roaming) is a service provided via JANET which enables students, researchers and staff to securely access the internet whilst visiting other participating institutions, using the username and login provided by their home organisation. (for more information click on the eduroam logo)

Does City, University of London support eduroam?

City complies with the 'Home' and 'Visited' requirements.

  • A home institution is one which permits other organisations to authenticate its users whilst they are at the remote site, once configured for eduroam at City your device will be ready when you visit a participating organisation.
  • A visited institution is one which permits members from other organisations to use its facilities whilst they are on site.

What do I need to connect?

  • Device that supports WPA2/AES (802.1X) Enterprise encryption
  • PEAP/MSCHAP2 authentication
  • Your operating system is fully patched and updated.
  • You are running an updated Anti-virus package.

How do I connect to eduroam?

You should configure your laptop/mobile device as shown in the guides listed below:

Mobile devices:

Laptops:

FAQ:

Where can I connect to Eduroam?

The JANET Roaming Service keep an up to date list of sites providing Eduroam access .

Note: An institution must provide a "visited" service for you to connect with your city user account.

JRS Acceptable Use Policy

All users of eduroam must abide by the following policies and guidelines:

How can I get help?

For further support or questions regarding wireless, please review the Frequently Asked Questions and if you are unable to resolve the problem, please contact the IT Service Desk;

Please log your query at; www.city.ac.uk/itservicedesk

Depending on what site you are located, you can visit an engineer and receive face-to-face support:

Northampton Square - Service Centre (E101-Drysdale building) or telephone 020 7040 8181

Cass Business School - visit Learning Resource Centre (Level 1 - Cass) or telephone 020 7040 8181

Find us

City, University of London

Northampton Square

London EC1V 0HB

United Kingdom

Back to top

City, University of London is an independent member institution of the University of London. Established by Royal Charter in 1836, the University of London consists of 18 independent member institutions with outstanding global reputations and several prestigious central academic bodies and activities.