- Become familiar with the background legislation – Equality Act and the 1999 Youth and Criminal Justice Act.
- Appreciate the range of needs that vulnerable clients may present.
- Offer an understanding of some of the following disabilities such as Physical disabilities (e.g. cerebral palsy, stroke, Parkinson’s disease, visual/ hearing impairment), Learning disabilities (mild/moderate/severe), learning difficulties (dyspraxia, dyslexia, ADHD and other hidden difficulties), neurodevelopmental disorders (motor neurone disease, multiple sclerosis), and vulnerable elderly (dementia)
- Understand the role of the intermediary in relation to assisting all parties in the justice process.
- Understand the pathway
- Understand how to take referrals and obtain funding.
- Understand the chain of communication - the various and many steps required.
- Understand the concept of keywords and information-carrying words.
- Understand the need for and how to improve skills in simplifying language and putting questions.
- Recognise the areas of communication needs related to certain disabilities.
(Autism and Mental Health Disorders will be briefly mentioned but a specific CPD day will be offered for both these areas.)