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City, University of London
Northampton Square
United Kingdom



Dr Claire Stone is an Honorary Lecturer for the MSc in Organisational Psychology programme at City University London and a Chartered Member of the Institute of Personnel and Development. She works full-time at EDF Energy and has 20 years’ industry experience. She has had a range of senior HR and consulting roles, including responsibility for employee engagement; leadership development; graduate recruitment; culture change and organisational development. Recent projects have included developing, delivering and evaluating large-scale company-wide employee engagement interventions; research into best practices in employee insight measurement and collective intelligence; and developing change and well-being resources. Claire is a qualified BPS Test User (Occupational, Ability & Personality – formerly Level A&B) and a champion for the Myers-Briggs Type Indicator for both personal and team development. Earlier in her career, her doctoral research explored the introduction of ‘soft’ employee-related measures, amidst the business performance revolution that took place in the 1990s (see supporting references below). Claire jointly delivers the Work Design, Organisational Change and Development module with Dr Paul Flaxman. She focuses on aspects of organisation development, employee engagement and the psychology of change and uses case studies and brain friendly learning to bring each of the areas to life.

Stone, C. L. (1998). Employee Satisfaction Measurement: Moving Along the ‘Best Practice’ Path, Performance Measurement – Theory and Practice Conference, University of Cambridge, July.
Stone, C. L. (1996). Analysing Business Performance: Counting the ‘Soft’ Issues, Leadership & Organization Development Journal, Vol. 17, No. 4, July.
Stone, C. L. & Banks, J. M. (1996). The Practical Challenges of ‘Soft’ Business Performance Measurement Theory, British Academy of Management Annual Conference, Aston University, Birmingham, September.


  1. MSc in Organisational Behaviour (with Distinction), City, University of London, United Kingdom, 2008
  2. PhD in Organisation Development, Anglia Ruskin University, Cambridge, United Kingdom, 1997
  3. BSc (Hons) in Management & Systems Science, City, University of London, United Kingdom, 1993


Claire's research interests include:

- Contemporary organisation development and dialogic change
- Employee engagement (including links with psychological well-being, trust and introversion at work)
- People aspects of organisational change and transition