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Health Series: Enterprise Spotlight

Telehealth programme reaches 100,000 patients across Europe

The ACT@Scale programme reveals results in new handbook. It brings together the findings from the three-year initiative, and provides guidance on changing care service delivery in European regions and beyond.

by Shamim Quadir (Senior Communications Officer)

Technology company, Philips, announced the results of the Advancing Care Coordination & Telehealth Deployment at Scale (ACT@Scale) Programme today, during the 19th annual International Conference on Integrated Care in San Sebastian, Spain. 

ACT@Scale is a service quality improvement programme, which has identified, transferred and scaled up existing and operational Telehealth and Care Coordination good practices from a range of health projects, across a number of European regions. The ultimate aim is that these good practices become routine care practice for the entire European population.

The three-year, €3.5 million programme was delivered by a consortium of innovative European healthcare providers, industry specialists and academics, and was co-funded by the 3rd Health Programme of the European Union.

The programme reached over 100,000 patients across Europe, and the results are now available in new handbook, bringing together the programme findings, and providing guidance on how to change care service delivery in European regions and beyond.

Professor Stan Newman, Vice-President (International), City, University of London, which is a partner in the programme, said:

"We cannot underestimate the efforts made by healthcare organisations in bringing about change in practice in healthcare. Connected care is disruptive to many aspects of current health care practice and overcoming resistance to change and persuading healthcare professionals, patients and their families as well as managers and those who finance care is not an easy task."

The ACT@Scale handbook contains a host of important recommendations to achieve change at scale and provides an impressive insight into some of the best successes in Europe in care coordination and telehealth to date that we can continue to leverage for future deployments.

Find out more

Read the full press release at the Philips website.

Visit the ACT@Scale website.


The School of Health Sciences at City, University of London is committed to collaborating with others to advance patient care through cutting-edge telehealth and care technologies. Through a partnership with technology companies Philips and Tunstall, it is home to the City Technology Enabled Care Studio (CityTECS) space, which enables the University to train future leaders of health and social care on how to use the latest technology and to deliver more effective healthcare in the future.

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