Collaboration, innovation and digital transformation: Transforming the charity volunteer experience

With Angela Salt (CEO, Girlguiding) and Matt Hyde (CEO, Scouts)

Angela and Matt will discuss how these two high-profile national charities are working together to transform the experiences of their volunteers at every step of the process, using digital technology and innovative solutions to help recruit, train and develop new volunteer talent and skills.

Both organisations face similar challenges in recruiting and onboarding new volunteers including being unable to meet face-to-face during the pandemic.  Their innovative collaboration encompasses the whole volunteer recruitment process, looking for opportunities to make economies of scale, sharing learning points and best practice.  Their new digital system is due to be rolled out in 2023 thanks to a £2M+ grant from the Pears Foundation.

Join us to hear more from Angela and Matt about this exciting project, and the opportunities and challenges for charities of collaborative working and digital transformation.

After the lecture there will be a food and drinks reception where you will have the opportunity to connect with peers in the sector. This will be the first face-to-face event CCE has hosted since the start of the pandemic and we are very much looking forward to seeing you all in-person again.

More about the speakers

Angela Salt, CEO of Girlguiding

Angela joined Girlguiding as CEO in 2019. Girlguiding exists to help girls and young women find their voice, and build skills and confidence – inspiring them to discover the best in themselves and empower them to make a positive difference in their community.

Prior to joining Girlguiding, she worked as consultant and philanthropy advisor and before that was Chief Executive of the Tony Blair Faith Foundation, which focused on education, leadership and research.

Angela began her career as a teacher but then went on to build her expertise in communications and media roles becoming the Director of Communications at the Millennium Commission and at the Electoral Commission. As Head of Nations and Regions for LOCOG (London Organising Committee of the Olympic and Paralympic games), Angela was responsible for leading engagement with individuals and groups across the UK on a wide range of projects.  Later Angela was responsible for Voluntary Services Overseas (VSO) UK operations.

Matt Hyde OBE, CEO of Scouts

Matt Hyde is Chief Executive of the Scouts, the UK’s largest youth movement. Formerly Chief Executive of the National Union of Students (NUS), he has undertaken a number of leadership roles in the charity sector and as Chief Executive of the Scouts has contributed to a period of record membership growth since he joined in 2013.

Matt has led award-winning campaigns, spearheaded work to support the growth of Scouting in areas of deprivation and overseen the development of a new age range, called Squirrels, which launched in 2021, opening up Scouts for four and five year olds.

He is also a trustee of Comic Relief, a Patron of UNLOCK (the charity for people with convictions) and was previously Vice-Chair of the National Council for Voluntary Organisations (NCVO).  He developed the world’s first degree apprenticeship for social change which launched at Queen Mary University of London.

Matt was awarded an OBE in the 2020 New Years Honours List and an Honorary Fellowship from Queen Mary University of London in 2012. He was named as one of the 25 most influential charity sector leaders by Charity Times in 2019.