Managed Print
Managed Print

Managed Print

In order to reduce City’s carbon footprint and the 18 million pages printed yearly, the Managed Print project has been initiated. The project is expected to bring a range of benefits for both staff and students.

Setting Your Default Printer

Click on an image below for instructions on how to set up your device.

Kyocera MFD Kyocera MFP Kyocera Workgroup Printer

User Guides

For more information about how to use the devices click here.

Project Background

A project is in progress to reduce City’s carbon footprint, to improve efficiency, and to improve the effectiveness of the University’s print related services, .

Each year, the university prints 18 million pages, the equivalent of 170,000 kg (around 2,000 trees) costing over £2m a year. After careful consideration with a wide range of stakeholders including extensive consultation with students and staff, the new service will involve a single supplier providing the University’s print service. There will be several benefits to this including:

  • Secure Printing - enabling staff and students to securely collect their print from any printer using their ID Card.
  • Follow-Me Printing – enabling wireless printing from mobile devices.
  • Frequently updated printers – printers will be replaced to an agreed cycle, improving service and avoiding issues caused by aging devices.
  • Managed replenishment – with print specialists working on site, replenishing toner will be a thing of the past with levels being monitored and auto updated.
  • On-site technicians – same day repairs or replacements will be carried out meaning that printers will spend minimal time out of action.
  • Efficient printer locations – following a printer audit, printers will be located to ensure students and staff are no more than thirty metres from the nearest printer.
  • Reducing the number of personal printers (other than exceptional circumstances).

Sponsor: This project is being sponsored by Stephen Avery, Chief Financial Officer
Project Manager: This project is being managed by Karima El-Haddad in Information Services

Key Dates

March: Solution Design
Work is being undertaken along with the service provider, Danwood, to ensure that everything is in place for the new printers to work on our network.  This includes configuration of Danwood’s servers, setting up user accounts and agreeing on default settings.

April: Office Prototype
We will be simulating an office environment in Information Services.  This will involve trialling all 3 multifunction devices (MFDs) and a workgroup printer to ensure that the print service is robust, resilient and fit for purpose.

May: User Acceptance Testing
Representative groups and special interest groups will be invited to extensively test all printing, photocopying and scanning scenarios used by the University.  This will allow us to fine tune the print service to requirements.

June onwards: Implementation and Rollout
The new MFDs and printers will be rolled out to all schools and professional services departments.  Old devices will be removed, and staff will be provided with support to engage with the new service.


The project is currently on target.

The project team have completed the procurement process and have appointed the Danwood Group as our managed print service partner.