Learning Enhancement and Development
  1. About & Contacts
  2. Events
  3. Learning spaces
  4. Qualifications & accreditation
  5. LEaDER Centre
  6. LEaD projects
  7. Academic Learning Support
    1. Learning and Teaching Funds
Learning Enhancement and Development

About LEaD & contact details

LEaD is made up of an Academic Team, Educational Technologists, Learning Success and the Student Counselling and Mental Health Service.

The directorate is central to the delivery of the Education and Student Strategy. We work with Schools and Services to enhance the educational experiences of our students and champion innovation in teaching and learning.

The Academic Team support colleagues in all areas of learning and teaching including curriculum design and development, assessment, quality enhancement, innovation and educational research.

The Educational Technology Team support the effective use of digital technologies for teaching, learning and assessment. They also works collaboratively with staff and students on a range of projects incorporating technology into teaching and learning.

The Academic Learning Support Team offers academic learning support to students and aims to develop students’ study skills so that they can learn more effectively.

The Support and Development Team supports LEaD in its day to day activities and leads on the organisation of events such as the annual Learning at City Conference. The support team also act as programme administrators for the MA Academic Practice Programme.


Contact us

Educational Technology

You can contact our EdTech team for requests via ServiceNow. Please read our dedicated EdTech team pages for further information.

The MILL

You can contact the Media and Innovation Learning Lab for multimedia resource enquiries via ServiceNow. Please read our dedicated pages about The MILL for further information.

School liaison service

For any school-specific Ed tech issues, you may wish to contact members of our school liaison team.

LEaD - Learning Enhancement and Development

B315 (Main Office), University Building

Email: LEaDinfo@city.ac.uk

LEaD - Academic team

B315 (Main Office), University Building

Contact individual members of the academic team

MA Academic Practice Admin team

B315 (Main Office), University Building

Telephone: +44 (0)20 7040 3122

Email: MAAP@city.ac.uk

LEaD - Academic Learning Support

BY305B - waiting area - level 3, University Building

(waiting area for students with previously booked appointments)

Telephone: +44 (0)20 7040 5300

Email: ALS@city.ac.uk

Professor Susannah Quinsee

Director of Learning Enhancement and Development

B315 (Main Office), University Building

Telephone: +44 (0)20 7040 0215

Email: s.quinsee@city.ac.uk

Professor Pam Parker

Deputy Director of Learning Enhancement and Development

B315 (Main Office), University Building

Telephone: +44 (0)20 7040 3047

Email: P.M.Parker@city.ac.uk