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Information Technology

IT Operations

IT Operations is responsible for the reliable functioning of the infrastructure and operational environments that support application and technology deployment to both staff and students, including the network infrastructure; server and device management; computer operations, relationships with cloud providers; IT infrastructure library (ITIL) management, and Service Desk functions for the Institution.

All IT related requests and problems are directed to the IT Service Desk in the first instance who resolve the issue or triage them to the responsible team for resolution.

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City, University of London

Northampton Square

London EC1V 0HB

United Kingdom

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City, University of London is an independent member institution of the University of London. Established by Royal Charter in 1836, the University of London consists of 18 independent member institutions with outstanding global reputations and several prestigious central academic bodies and activities.