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  4. HCID Research Seminar - Designing the Mendeley Experience Principles: how to define principles that bring value to our users

Feb

16

Friday

HCID Research Seminar - Designing the Mendeley Experience Principles: how to define principles that bring value to our users

1.00pm

Public

Speakers: Susan Zhuang, Mendeley (Elsevier)

Series: HCID Research Seminars

Seminar Abstract:

Mendeley operates in a highly complex product space. We’re not just a piece of reference management software serving academic researchers; we’re a social network connecting researchers across the world, we’re enabling researchers to find the next steps in their careers or their next funding opportunities, we allow researchers to showcase their work and monitor the stats of their publication records, and we’re a platform on which researchers can share and discuss literature and data — to name a few (!).

As a design team at Mendeley, we’re constantly aware of the challenge of bringing all of our different users with different needs at different times and contexts, and our products together into a coherent ecosystem. This ecosystem must both holistically feel seamless and consistent, and also allow for contextual relevance when required.

In this talk, I'll share our UCD process for designing the Mendeley Experience Principles to address the above challenge.

About the speaker:

Susan Zhuang is a Senior User Experience Designer at Mendeley, where she is leading the UX redesign of the new Reference Manager: Mendeley 2. Her main responsibilities are user research, UX strategy and innovation, information architecture and content strategy, interaction design, prototyping, and usability testing. She is also a closeted UX Writer despite English being her third language.

In a past life, she was a UX Designer in Advertising.

She holds a BSc in Psychology and an MSc in HCI - both from University College London.

https://dl.acm.org/citation.cfm?doid=2212776.2212439
https://dl.acm.org/citation.cfm?doid=2702123.2702177

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When & where

1.00pm - 2.00pmFriday 16th February 2018

A214 College Building City, University of London St John Street London EC1V 4PB United Kingdom