This masterclass explores how important image really is and where it comes from, particularly focussing on non-verbal cues. Participants will discover the impact they are making and learn how to tweak their behaviour to ensure they make the impact they want to.  We will also discuss social styles and how these can be helpful when seeking to influence others.  The session will end by covering three key steps that will help participants improve their influencing skills.

Learning Outcomes: by the end of the session participants will be able to:

• Understand the importance of image and impact, particularly when seeking to influence others.
• Identify any changes they wish to make to their impact and image.
• Flex their influencing style taking into account the social style of the other person.
• Use a three-step tool to increase their influencing skills, whether in person or in writing.

Find out about our other materclass, Courage Confidence and the imposter, which explores what confidence is, how it differs from courage, the beliefs and behaviours that support and detract from our confidence and how to find that essential boost when you need it the most