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  4. Hospitality in the health service: a return to basics!




Hospitality in the health service: a return to basics!




Speaker: Professor Eimear Muir-Cochrane - Professor of Nursing (Mental Health), Flinders University (Australia)

Series: Mental Health Nursing Seminar Series

Location: Room B104, Northampton Square, City University London, EC1V 0HB

The experience of psychiatric inpatient hospitalisation has received increasing scrutiny over recent years. Risk to self or others is usually the core reason for admission to hospital, and as such nurses are required to maintain safety for patients. However, service users have mixed feelings about their hospitalisation which is often negative. The trauma experienced has been termed 'sanctuary harm' to recognise the impact of the experience. Thus, it is important to provide a therapeutic milieu for service users to improve their recovery and experience of hospitalisation.

Professor Eimear Muir-CochraneHospitality is an ancient concept and one that provides cohesion in societies in every culture. The word hospitality derives from the Latin hospes and refers to host and guest or stranger. Hospitality involves showing respect for one's guests (strangers), providing for their needs, and treating them as equals. Hospitality is at the core of human connection, empathy and genuineness.

Using hospitality as a conceptual frame Professor Muir-Cochrane will explore the role of the host (mental health staff) and guest/stranger (service user) in acute psychiatric inpatient units and reflect on current evidence about what is happening in psychiatric units and how we can improve services users' experiences by getting back to basics.

Professor Eimear Muir-Cochrane is Chair of Nursing (Mental Health) and Adjunct Professor at UniSa. Eimear is also a Visiting Professor at City University London. Eimear is a current TEQSA expert and a Member of the ANMAC Registered Nurse Accreditation Committee. Eimear is currently Associate Editor of the Journal Nursing and Health Sciences.

Eimear undertook her mental health nurse training at the Maudsley and Bethlem Hospitals in London. Eimear has published multiple books, chapters, monographs and papers in mental health since the early 1980s with funded research on seclusion, physical restraint, youth homelessness and absconding. She is passionate about making a difference to patients' experiences of psychiatric hospitalisation, to reduce the use of restrictive practices used on patients and to contribute to nursing knowledge in mental health.

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When and where

4.00pm - 7.30pmMonday 31st March 2014

B104 University Building City, University of London Northampton Square London EC1V 0HB United Kingdom

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+44 (0)20 7040 8037

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