Speaker: Caroline Wiertz, Reader in Marketing, Cass Business School
All alumni, students and prospective students are invited to this unique masterclass in Milan on "Does Chatter Matter? Word-of-Mouth Influences on Consumer Behaviour"
Word of mouth has long been identified as one of the most powerful influences on consumer behaviour. In this masterclass, Caroline Wiertz, Reader in Marketing at Cass Business School, will give you a short overview of what we know about these word-of-mouth processes and share the results of a recent research collaboration with Twitter, studying the influence of word of mouth on the adoption of new products, as well as on our media consumption habits.
18:30 - 19:00: Registration
19:00 - 20:00: Masterclass by Caroline Wiertz
20:00 - 21:00: Networking
Venue: Grand Hotel et de Milan, Via Manzoni 26, 20121 Milano
RSVP: Please email email@example.com
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When & where
6.30pm - 9.00pmWednesday 19th June 2013