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Ethical Issues in the Use of Telecare



Public, Staff, Students, Academics

Speaker: Jennifer Francis: Research Analyst, Social Care Institute for Excellence

  • Location: Room AG01, College Building, St John Street, City University London, EC1V 4PB
  • Note: Please let us know if you have any special requirements.

Jennifer Francis will examine the ethical issues which local strategies and protocols should reflect and which practitioners should think about when supporting people to use telecare services. The provision of telecare services raises ethical concerns particularly with regard to vulnerable people such as people with cognitive impairments, including dementia. For example:

  • How can practitioners ensure that monitoring people through telecare does not threaten their dignity, choice and privacy?
  • What control and flexibility will the individual have over the service?
  • Are all practitioners aware of Mental Capacity Act requirements to ensure that the individual has the capacity to give informed consent to the provision of a potentially intrusive telecare service?
  • How can practitioners support potential users to make decisions about whether to select the most appropriate type of telecare service that would best meet their needs?
  • What is the responsibility of equipment manufacturers to reduce the potentially stigmatising effect of certain types of telecare/telehealth equipment?

The presentation draws on SCIE's Report 30: Ethical issues in the use of telecare (Perry et al., 2010), which is based on research commissioned by SCIE from the Welsh Centre for Learning Disabilities. Jennifer will use SCIE's Social Care TV film about telecare ethics to introduce the topic and provide an overview of the issues.

Jennifer Francis has over ten years experience of health and social care research and she has particular interest in access to care and support services, outcome measurement and the cost effectiveness of social care. Jennifer's work previous to the SCIE includes research with Help the Aged examining 'access to social care for older people' (at the Nuffield Community Care Studies Unit, University of Leicester) and research on the costs and outcomes of social care at the Personal Social Services Research Unit, University of Kent.

Recent publications include:

Francis, J. & Byford, S. (2011) SCIE's approach to economic evaluation in social care, London: SCIE.

Windle, K., Francis, J. & Coomber, C. (2011) SCIE Research briefing 39 'Preventing loneliness and social isolation: interventions and outcomes', London:SCIE.

Byford, S., Barrett, B., Dubourg, R., Francis, J., & Sisk J.(2010) The role of economic evidence in formulation of public policy and practice,  in Evidence-based decisions and economics: Health care, social welfare, education and criminal justice, Shemilt I, Mugford M, Vale L, Marsh K, Donaldson.

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When & where

1.00pm - 2.15pmTuesday 17th April 2012

AG01 College Building City, University of London St John Street London EC1V 4PB United Kingdom