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  1. Student Counselling and Mental Health Service
  2. Counselling
    1. Counselling booking
    2. Common issues
    3. Econsultation service
    4. Workshops
    5. Counselling groups
    6. FAQs
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    8. Policies and Procedures
Current students

Student Counselling Service

A confidential service free to all City students

The Counselling Service is a safe place to talk and think about matters that are troubling or distressing students.  The members of our team have considerable experience of working with City students.  We understand that undertaking a degree or training can be a momentous and challenging process, no matter what stage in ones life. Many students have travelled great distances from their home to attend City, sometimes leaving behind complex or painful family issues.  Relationships with other people, personal as well as academic, can add to the challenges of studying.

At our daily Intake session, we make it as easy as possible for students to have an initial consultation with a team member.  This is a brief session of up to 20 minutes, to establish what has brought you to see us and to think about how we may help.

Please complete the online Student Counselling registration form which can be found on your eVision homepage.  You can then attend an initial consultation which run Monday to Friday, 1-2pm on a first come, first served basis.

Please note, we are currently experiencing higher than usual noise levels at these times due to building works.

If you are unable to attend an initial consultation at these times, it may be possible to book an appointment for a time that is more convenient for you however, there may be a delay before the next available appointment.  For further information please contact our service front desk.


Students using our service are asked to complete a Registration form. You can do this online by following the link, below. You will need to log in, using your e:vision username and password and then click on the Student Counselling Service link, on the left hand side of your Home Page. Registration Form  If you have difficulties, you will be able to complete the form, in our Reception.

Our Services:

  • Groups
  • Individual Counselling
  • General Counselling Information
  • Help with accessing appropriate support
  • Staff Information and Support

Immediate contact

If you feel the need to speak to someone immediately you can contact:

  • Nightline on 020 7631 0101 from 18:00 to 8:00 every night of term (Closed outside of term time)

The Service is a member of the BACP and observes the BACP Code of Ethics.