Change Password
Change Password

Change Password

In order to change or reset your password, you must first set up your self-service account .

You only need to set up your self-service account once. After it has been set up, you can change or reset your password as often as you require.

How to set up your self-service account

  1. Go to https://pwdreg.city.ac.uk
  2. Enter your password
  3. Answer the security questions.

How to change or reset your password

  1. Go to https://pwdreset.city.ac.uk
  2. Enter your username
  3. Answer the two security questions
  4. Enter your new password.

OK, what if I have forgotten my password and not set up my security account?

In this case, please contact the IT Service Desk on 020 7040 8181 or online at www.city.ac.uk/itservicedesk.