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  1. Contact us and FAQs
Music

Contact us and FAQs

Contacts

CityMAC2018@sma.ac.uk

For proposal submission, paper and author queries and bursary applications

events@city.ac.uk

For queries relating to delegate registration

FAQs

Is my registration fee transferrable?

You may change the name of the delegate up to two weeks before the conference.

Is it ok if the name on my registration doesn't match the person who attends?

Changed to delegate names can be made up to two weeks before the conference. There is no guarantee of admittance to delegates who have not registered in advance.

Is VAT charged on ticket prices?

As an academic conference VAT is not charged on ticket prices.

Can I purchase a day registration?

Due to the way conference costs and content is being managed we are unable to offer any day rates for individual days.

I can no longer attend, can I get a refund?

Please read our refund policy for terms and conditions of conference refunds.

Is accommodation included in the registration fee?

Accommdation is not included in the registration fee. A list of local hotels can be found here

Can I attend the conference dinner?

All standard registrations include the conference dinner. Student registrations have the option to include the dinner. If you have purcased a student registration fee without dinner and wish to change your mind you must notify the organisers at least two weeks in advance of the conference date.

I have special dietary requirements, what do I do?

All delegates are asked provide dietary requirements at point of registration. These will been taken into consideration when ordering day time catering and for the conference dinner. If you do not provided dietary requirements at registration please email events@city.ac.uk at least two weeks before the conference to amend your details.

Is there Wifi available during the conference?

A guest wifi service will be available to all delegates. Delegates may also use Eduroam. The hotel for those delegates with accommodation also has guest wifi.

Can I get a certificate confirming my attendance at the conference?

Yes, all delegates will be given a certificate of attendance during the conference.