Due to the current the coronavirus (COVID-19) pandemic we regret to announce that City, University of London Registry Services are unable to produce and send degree certificates until further notice.
If you require any formal confirmation of your studies please contact Registry@city.ac.uk and we will endeavour to provide this until a full service can be reopened.
We sincerely apologise for any inconvenience caused.
Your degree certificate will be presented to you at your graduation ceremony, provided that you have replied to your graduation invitation by the advertised deadline, and you do not owe the City, University of London any money.
If you are unable to attend your graduation ceremony, your certificate will be posted to you, provided that you have replied to the graduation invitation and given us an address to which your certificate can be sent.
If you do not reply to the graduation invitation, your certificate will not be posted to you, but will be held in the Registry until such time as you contact the Registry and ask for your certificate to be posted on.
We do not keep copies of certificates, but if you do need a replacement certificate we can produce one for you. You can order your replacement online here.
We aim to post replacement certificates within ten working days of receipt of your request. Please note that certificates sent to overseas addresses can take a number of weeks to arrive. You should note that this certificate is not a transcript; if you need a transcript, you should contact your School Office. Details of who to contact to obtain a transcript are available here: https://studenthub.city.ac.uk/student-administration/transcripts
Changes to Degree Certificates following City joining the University of London
On the 1st September 2016, City University joined the University of London and is now known as City, University of London. Degree certificates must show the name of the institution at the time that the degree was awarded, however, so if you were awarded prior to that date then you cannot request a replacement degree certificate showing the new name. Only students awarded on or after the 1st September 2016 can be a given a degree ceritifcate with the name 'City, University of London'.
Please note that the award date refers to when your degree was officially agreed and conferred, not the date of your graduation ceremony or any other date.
For information purposes we have provided a letter that explains the change of name.
Certified photocopies of certificates
We can authenticate photocopies of certificates for you. Please scan and email your original certificate to email@example.com, and we will stamp it to confirm that it is a true copy of an original document, and sign it on behalf of the Academic Registrar. There is no charge for this service. Alternatively please send a photocopy of your certificate (not the original), with a covering letter, to The Registry, City, University of London, Northampton Square, London, EC1V 0HB.