Dr Chandra Harrison
Chandra is a freelance user experience researcher based in London with extensive practical and theoretical knowledge in usability, accessibility and user experience having worked for clients such as the BBC, Siemens, Vodafone, and holding a PhD in Human Computer Interaction from the University of York. She is also currently President of the UK Usability Professionals Association in London after serving two years as the Accessibility Representative prior to being elected president.
Chandra also enjoys passing on the principles of human-centred design to anyone interested. As well as teaching Introduction to HCI to undergrads at City, University of London, Chandra also guest lectures on the Organisational Psychology programme at City and at other universities in the UK. She has also presented many bespoke training courses to clients on both user centred design and accessibility, and provides advice and mentorship to many. Chandra is also a passionate and vocal advocate for applying human-centred design in all aspects of life.
Chandra has been undertaking human-centred design research contracts on multiple platforms from mobile devices to appliances for almost ten years. Projects involve formative and summative research on products as diverse as medical devices and coastal erosion websites, and she is involved at all stages of product development. Much of her work is with multidisciplinary teams that are often geographically dispersed and includes research in New Zealand, US, UK and across Europe, and she is as happy working client-side as she is working with UX agencies.