- Rangiha, M.E., Comuzzi, M. and Karakostas, B. (2016). A framework to capture and reuse process knowledge in business process design and execution using social tagging. Business Process Management Journal, 22(4), pp. 835–859. doi:10.1108/bpmj-06-2015-0080.
- Rangiha, M.E., Comuzzi, M. and Karakostas, B. (2015). Role and Task Recommendation and Social Tagging to Enable Social Business Process Management. pp. 68–82. doi:10.1007/978-3-319-19237-6_5.
- Ehson, M. and Karakostas, B. (2014). Process Knowledge Discovery in Social BPM. International Journal of Advanced Computer Science and Applications, 4(3). doi:10.14569/specialissue.2014.040305.
- Rangiha, M.E. and Karakostas, B. (2013). Goal-driven social business process management. Proceedings of 2013 Science and Information Conference, SAI 2013 pp. 894–901.
- Ehson, M. and Karakostas, B. (2013). A Socially Driven, Goal-Oriented Approach to Business Process Management. International Journal of Advanced Computer Science and Applications, 3(4). doi:10.14569/specialissue.2013.030402.
Mohammad Ehsan Rangiha
Contact details
Address
Mohammad Ehsan Rangiha
City, University of London
Northampton Square
London EC1V 0HB
United Kingdom
Northampton Square
London EC1V 0HB
United Kingdom
About
Overview
Mohammad E Rangiha completed his PhD at the Centre of HCID focusing on Social Business Process Management under the supervision of Dr Bill Karakostas, Dr Marco Comuzzi and Professor Neil Maiden. Born in 1986 in Guildford, Mohammad joined the City University London in 2004 and completed his BSc in Computer Science in 2008 having taken an industrial placement at IBM working as a Business Support Officer. Mohammad then carried on with his Postgraduate studies and completed his MSc in Business Systems Analysis and Design at City University London.
In addition, Mohammad holds a Master’s degree validated by the Middlesex University. Furthermore, Mohammad also has years of industrial experience having worked at IBM, NHS IC (Information Centre), Xerox Cooperation in business process management related roles ensuring the effective implementation, management and support of business processes.
Mohammad, currently, is working at Moody’s Corporation as a Manager in Service Management and is also a visiting lecturer at City, University of London teaching a joint Undergraduate and Postgraduate module, Business Engineering with ERP Solutions (INM342/IN3003) and supervising a number of MSc dissertations. Mohammad has published a number of papers and presented at national and international conferences.
Qualifications
- PhD, City University London, United Kingdom, 2013 – 2016
- MA, Middlesex University, United Kingdom, 2011 – 2012
- MSc, City University London, United Kingdom, 2010 – 2011
- BSc, City University London, United Kingdom, 2004 – 2008
- IT-Service Management (ITIL), EXIN
- Lean Six Sigma Yellow Belt, Global learning Xerox Corporation
- Professional Leadership Development, Institute of Leadership and Management
- PRINCE2, APMG
- QwikSolver, Global learning Xerox Corporation
- Mini MBA, Birkbeck, University of London, United Kingdom
- SCRUM, Moody’s Corporation
Administrative role
Employment
- UG Project Examiner, City, University London, May 2021 – present
- Manager in Service Management, Moody's Corporation (United States), Jan 2021 – present
- Service Management Application Support Analyst, Moody’s Corporation, 2016 – 2020
- Visiting Lecturer, City University London, Jan 2016 – present
- MSc Supervisor, City University London, Jan 2016 – present
- Teaching Assistant (Team Project Supervisor), City University London, Jan 2015
- Teaching Assistant (Business Systems), City University London, Jan 2015
- Teaching Assistant (ERP Solutions), City University London, Jan 2013
- Business Process Owner, Xerox Europe, Jan 2010 – Jan 2016
- Teaching Assistant (Systems Theory), City University London, Jan 2010
- Project Manager, NHS Information Centre, Jan 2009 – Jan 2010
- Business Support Officer, IBM (United Kingdom), Jan 2006 – Jan 2007
Expertise
Geographic Areas
- Europe
- Europe - Western
Research students
Longyan Chen
Attendance: Apr 2020 – present, full-time
Thesis title: Utilizing Social BPM to Improve Customer Service in UK Major Supermarkets
Role: 1st Supervisor
Olukayode David Akinyemi
Attendance: Apr 2020 – present, full-time
Thesis title: Utilization of RPA for Fostering Innovation
Role: 1st Supervisor
Diana Perlovskaia
Attendance: Apr 2020 – present, full-time
Thesis title: Business Process Management for a Distribution Management Process
Role: 1st Supervisor
Hassan Qureshi
Attendance: Apr 2020 – present, full-time
Thesis title: Agile Methodologies for Mobile Application Development
Role: 1st Supervisor
Azat Turarov
Attendance: Apr 2020 – present, full-time
Thesis title: Overcoming Barriers in Agile Transformation
Jerusalem Admassie
Attendance: Apr 2019 – present, part-time
Thesis title: CSFs for implementation of RPA
Role: 1st Supervisor
Greta Dhespoti
Attendance: Apr 2019 – present, part-time
Thesis title: The impact of RPA on Social BPM in relation to user engagement
Role: 1st Supervisor
Tofik Seyidov
Attendance: Apr 2019 – present, full-time
Thesis title: Effects of Social BPM on knowledge sharing within the hotel industry
Role: 1st Supervisor
Mohamad Homade
Attendance: Apr 2019 – present, full-time
Thesis title: Deploying social media analytics in social BPM to solve human-oriented challenges
Role: 1st Supervisor
Shamsul Duha
Attendance: 2017 – 2018
Thesis title: Social BPM critical success factors
Role: 1st Supervisor
Olusola Aina
Attendance: 2017 – 2018
Thesis title: Is BPM the right solution?: A case study of HR operational processes at Monster Energy Drinks Limited
Role: 1st Supervisor
Sahil Sondhi
Attendance: 2017 – present
Thesis title: Social BPM: Overcoming information overload
Role: 1st Supervisor
Maham Hamdani,
Attendance: 2016 – 2017
Thesis title: Minimizing the cultural challenges of Social BPM
Role: 1st Supervisor
Vanisha Gokaldas
Attendance: 2016 – 2017
Thesis title: Enhancing user engagement in Social BPM
Role: 1st Supervisor
Farah Mossaad
Attendance: 2016 – 2017
Thesis title: A framework for aligning ITIL's knowledge management process to Social BPM
Role: 1st Supervisor
Thi Nguyen
Attendance: 2016 – 2017
Thesis title: Distributed Agile in software development - A case study of Ciber Vietnam
Role: 1st Supervisor
Ahmed Rifai
Attendance: 2015 – 2016
Thesis title: A framework for a Socially enabled BPM
Role: 1st Supervisor
Aleksandra Majos
Attendance: 2015 – 2016
Thesis title: Utilising change management to overcome the limitations of Social Business Process Management
Role: 1st Supervisor
Abdulrahman Mohamoud
Attendance: 2015 – 2016
Thesis title: A comparative analysis between Social and flexible BPM in overcoming the limitations of traditional BPM
Role: 1st Supervisor
Oluwagbenga Pedro
Attendance: 2015 – 2016
Thesis title: Business Process Re-engineering for vendor management process
Role: 1st Supervisor
Publications
Publications by category
Conference papers and proceedings (10)
- duha, S. and Rangiha, M.E. (2019). Social Business Process Management (SBPM). In: Daniel F., Sheng Q., Motahari H. (eds) Business Process Management Workshops. BPM 2018. Lecture Notes in Business Information Processing, vol 342. Springer, Cham.
- Duha, S. and Rangiha, M.E. (2019). Social Business Process Management (SBPM).
- Gokaldas, V. and Rangiha, M.E. (2018). A Framework for Improving User Engagement in Social BPM. In: Teniente E., Weidlich M. (eds) Business Process Management Workshops. BPM 2017. Lecture Notes in Business Information Processing, vol 308. Springer, Cham.
- Gokaldas, V. and Rangiha, M.E. (2018). A Framework for Improving User Engagement in Social BPM.
- Rangiha, M.E. and Karakostas, B. (2015). The Use of Social Tagging in Social Business Process Management.
- Rangiha, M.E. and Karakostas, B. (2014). Process recommendation and role assignment in social business process management. 2014 Science and Information Conference (SAI) 27-29 August.
- Rangiha, M.E. and Karakostas, B. (2014). A Goal-Oriented Social Business Process Management Framework. The International Conference Business Process Management (ICBPM).
- Rangiha, M.E. and Karakostas, B. (2014). Towards A Meta-Model for Goal-Based Social BPM. BPM 2013 Workshops.
- (2014). Business Process Management Workshops.
- Rangiha, M.E. and Karakostas, B. Business Process Management Driven by Social Customer Behavior. ER 2013 conference.
Journal articles (5)
Thesis/dissertation
- Rangiha, M.E. A framework for social BPM based on social tagging. (PhD Thesis)
Professional activities
Editorial activity (9)
- Committee Member, BPMS2 2020 Program Committee, Jun 2020 – present.
- Fourth International Conference on Computational Science and Engineering (CSE-2016), Program committee member / Reviewer.
- International Journal Series in Multidisciplinary Research (IJSMR), Editorial board member.
- Sixth International Conference on Computer Science and Information Technology (CCSIT 2016), Committee member / Reviewer.
- Second International Conference on Computer Science, Engineering and Information Technology (CSEIT-2015), Program committee member / reviewer.
- ICBPM 2014 Conference, Session Chair.
- Learning Robotics Journal, Editorial board member.
- Social BPM workshop (BPMS2-2018), Program Committee member.
- 14th Workshop on Social and Human Aspects of Business Process Management, BPM 2021 PC Member.