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Mohammad Ehsan Rangiha

Visiting Demonstrator

School of Mathematics, Computer Science and Engineering Department of Computer Science

Contact details

Address

Mohammad Ehsan Rangiha City, University of London
Northampton Square
London EC1V 0HB
United Kingdom

About

Overview

Mohammad E Rangiha completed his PhD at the Centre of HCID focusing on Social Business Process Management under the supervision of Dr Bill Karakostas, Dr Marco Comuzzi and Professor Neil Maiden. Born in 1986 in Guildford, Mohammad joined the City University London in 2004 and completed his BSc in Computer Science in 2008 having taken an industrial placement at IBM working as a Business Support Officer. Mohammad then carried on with his Postgraduate studies and completed his MSc in Business Systems Analysis and Design at City University London.

In addition, Mohammad holds a Master’s degree validated by the Middlesex University. Furthermore, Mohammad also has years of industrial experience having worked at IBM, NHS IC (Information Centre), Xerox Cooperation in business process management related roles ensuring the effective implementation, management and support of business processes.

Mohammad, currently, is working at Moody’s Corporation as a Manager in Service Management and is also a visiting lecturer at City, University of London teaching a joint Undergraduate and Postgraduate module, Business Engineering with ERP Solutions (INM342/IN3003) and supervising a number of MSc dissertations. Mohammad has published a number of papers and presented at national and international conferences.

Qualifications

  1. PhD, City University London, United Kingdom, 2013 – 2016
  2. MA, Middlesex University, United Kingdom, 2011 – 2012
  3. MSc, City University London, United Kingdom, 2010 – 2011
  4. BSc, City University London, United Kingdom, 2004 – 2008
  5. IT-Service Management (ITIL), EXIN
  6. Lean Six Sigma Yellow Belt, Global learning Xerox Corporation
  7. Professional Leadership Development, Institute of Leadership and Management
  8. PRINCE2, APMG
  9. QwikSolver, Global learning Xerox Corporation
  10. Mini MBA, Birkbeck, University of London, United Kingdom
  11. SCRUM, Moody’s Corporation

Employment

  1. UG Project Examiner, City, University London, May 2021 – present
  2. Manager in Service Management, Moody's Corporation (United States), Jan 2021 – present
  3. Service Management Application Support Analyst, Moody’s Corporation, 2016 – 2020
  4. Visiting Lecturer, City University London, Jan 2016 – present
  5. MSc Supervisor, City University London, Jan 2016 – present
  6. Teaching Assistant (Team Project Supervisor), City University London, Jan 2015
  7. Teaching Assistant (Business Systems), City University London, Jan 2015
  8. Teaching Assistant (ERP Solutions), City University London, Jan 2013
  9. Business Process Owner, Xerox Europe, Jan 2010 – Jan 2016
  10. Teaching Assistant (Systems Theory), City University London, Jan 2010
  11. Project Manager, NHS Information Centre, Jan 2009 – Jan 2010
  12. Business Support Officer, IBM (United Kingdom), Jan 2006 – Jan 2007

Expertise

Geographic Areas

  • Europe
  • Europe - Western
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Publications

Publications by category

Conference papers and proceedings (10)

  1. duha, S. and Rangiha, M.E. (2019). Social Business Process Management (SBPM). In: Daniel F., Sheng Q., Motahari H. (eds) Business Process Management Workshops. BPM 2018. Lecture Notes in Business Information Processing, vol 342. Springer, Cham.
  2. Duha, S. and Rangiha, M.E. (2019). Social Business Process Management (SBPM).
  3. Gokaldas, V. and Rangiha, M.E. (2018). A Framework for Improving User Engagement in Social BPM. In: Teniente E., Weidlich M. (eds) Business Process Management Workshops. BPM 2017. Lecture Notes in Business Information Processing, vol 308. Springer, Cham.
  4. Gokaldas, V. and Rangiha, M.E. (2018). A Framework for Improving User Engagement in Social BPM.
  5. Rangiha, M.E. and Karakostas, B. (2015). The Use of Social Tagging in Social Business Process Management.
  6. Rangiha, M.E. and Karakostas, B. (2014). Process recommendation and role assignment in social business process management. 2014 Science and Information Conference (SAI) 27-29 August.
  7. Rangiha, M.E. and Karakostas, B. (2014). A Goal-Oriented Social Business Process Management Framework. The International Conference Business Process Management (ICBPM).
  8. Rangiha, M.E. and Karakostas, B. (2014). Towards A Meta-Model for Goal-Based Social BPM. BPM 2013 Workshops.
  9. (2014). Business Process Management Workshops.
  10. Rangiha, M.E. and Karakostas, B. Business Process Management Driven by Social Customer Behavior. ER 2013 conference.

Journal articles (5)

  1. Rangiha, M.E., Comuzzi, M. and Karakostas, B. (2016). A framework to capture and reuse process knowledge in business process design and execution using social tagging. Business Process Management Journal, 22(4), pp. 835–859. doi:10.1108/bpmj-06-2015-0080.
  2. Rangiha, M.E., Comuzzi, M. and Karakostas, B. (2015). Role and Task Recommendation and Social Tagging to Enable Social Business Process Management. pp. 68–82. doi:10.1007/978-3-319-19237-6_5.
  3. Ehson, M. and Karakostas, B. (2014). Process Knowledge Discovery in Social BPM. International Journal of Advanced Computer Science and Applications, 4(3). doi:10.14569/specialissue.2014.040305.
  4. Rangiha, M.E. and Karakostas, B. (2013). Goal-driven social business process management. Proceedings of 2013 Science and Information Conference, SAI 2013 pp. 894–901.
  5. Ehson, M. and Karakostas, B. (2013). A Socially Driven, Goal-Oriented Approach to Business Process Management. International Journal of Advanced Computer Science and Applications, 3(4). doi:10.14569/specialissue.2013.030402.

Thesis/dissertation

  1. Rangiha, M.E. A framework for social BPM based on social tagging. (PhD Thesis)

Professional activities

Editorial activity (9)

  1. Committee Member, BPMS2 2020 Program Committee, Jun 2020 – present.
  2. Fourth International Conference on Computational Science and Engineering (CSE-2016), Program committee member / Reviewer.
  3. International Journal Series in Multidisciplinary Research (IJSMR), Editorial board member.
  4. Sixth International Conference on Computer Science and Information Technology (CCSIT 2016), Committee member / Reviewer.
  5. Second International Conference on Computer Science, Engineering and Information Technology (CSEIT-2015), Program committee member / reviewer.
  6. ICBPM 2014 Conference, Session Chair.
  7. Learning Robotics Journal, Editorial board member.
  8. Social BPM workshop (BPMS2-2018), Program Committee member.
  9. 14th Workshop on Social and Human Aspects of Business Process Management, BPM 2021 PC Member.