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  10. Coronavirus guidance
About City

Coronavirus and looking after your own health

What to do if you have symptoms

Current Government advice is to stay at home for 14 days if you, or someone in your household, have either:

  • a high temperature
  • a new, continuous cough.

This will help to protect others in your community while you are infectious.

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact NHS 111 to tell them you’re staying at home.

Those self-isolating with mild symptoms will not be tested.

Stay at home

Only go outside for food, health reasons or work (but only if you cannot work from home).

If you go out, stay 2 metres (6ft) away from other people at all times.

Wash your hands as soon as you get home.

Do not meet others, even friends or family.

You can spread the virus even if you don’t have symptoms.

View the UK Government COVID-19: stay at home guidance.

Use the NHS 111 online coronavirus service you feel you cannot cope with your symptoms at home your condition gets worse your symptoms do not get better after seven days. Only call 111 if you cannot get help online.

Watch the UK Government Video How to wash your hands properly.

How to avoid catching or spreading coronavirus

In line with public health advice, we ask you follow these hygiene practices to protect your own health and that of others:


  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • try to avoid close contact with people who are unwell.


  • touch your eyes, nose or mouth if your hands are not clean.

Department for Education helpline

The Department for Education has launched a new helpline to answer questions about COVID-19 in relation to education.

Higher education students, staff and parents can contact the helpline Monday - Friday, 8am-6pm in the following ways:

  • Phone: 0800 046 8687
  • By email