Paying Fees and Refunds
The University charges tuition fees for its programmes. These are payable at the beginning of each year of study either by you or by an agreed sponsor. For sandwich courses, fees are payable both for periods in the University and for periods in industrial training. The fee charged during the year in industry is in most cases between a quarter and a third of the normal fee for that year. The fee varies between courses and between UK/EU and other students.
If you need to enquire about how much your fees will be, then you will need to contact your School.
Sponsored Students
If your fees will be paid by a sponsor, either ask them to provide a cheque payable to City University London or provide a completed Sponsorship form (SP1), so that we can send them an invoice for your fees. We will need either the payment or the SP1 form BEFORE you can complete your online registration. The SP1 form must be signed by your sponsor's representative. If your sponsor is only paying a portion of your tuition fees, you will be liable for the balance, and will need to pay at least 50% of your contribution in order to register.
If your sponsor does not pay your fees promptly within 30 days of an invoice being presented to them, the University may no longer recognise them as your sponsor and you will become personally liable to pay your tuition fees. Please note that companies run by relatives or friends will not be accepted as sponsors. If your sponsorship arrangements change (e.g. owing to a change of employer), you should complete a new SP1 form and send it to the Finance Office as soon as possible.
If you are a postgraduate student holding a discretionary award from your local authority (LA), or recognised scholarship from a research council or a UK government department, the University will collect tuition fees directly from them. You must give the the University a copy of the award letter before you attempt online registration.You are advised to make early applications to your awarding body each year throughout your programme, including any year out in industry.
The Students Fund Service
The Student Funds Service Provides information and advice about the various funding options available to current and prospective students at City. Contact them for information and advice about the range of support available from student loans and grants to bursaries and scholarships. They also manage applications for the Access to Learning Fund, which is provided by the Government to assist students who are facing financial hardship.
The University has strict deadlines by which fees and other invoices must be paid. If you anticipate being unable to meet a deadline because of difficulties or delays in transferring funds or making payment arrangements, please inform the Finance Office in advance of the deadline as soon as possible.
The following payment methods may be used by students to pay the University:
- Debit or Credit card
- Direct Debit
- UK Bank Sterling Cheque
- Bank transfer
- Foreign Cheque or Bank Draft
- Cash
You should aim to open a bank account as soon as possible after arrival in the UK as you will find it useful during your time in London. It can take some time to open an account, and you may wish to visit more than one bank before making a choice. The four main high street banks in the UK are:
- Barclays
- HSBC
- Lloyds TSB
- National Westminster (Natwest)
Methods of Payment
1. Debit or Credit card
All major cards are accepted except American Express and Diners Club.
Payment can be made using the Automated Telephone Service on 020 7040 6040 or online at https://epay.city.ac.uk . You will need to provide your student registration number found on your student ID card, so please have this to hand when telephoning or going on-line. Please note that you will need to provide card details at the beginning of each year of your course to confirm your card details are still valid.
Credit card payments from overseas can be accepted but only when denominated in sterling. You may have to pay commission to your credit card issuer and will have to accept any exchange rate risk on the transaction.
Payment by card is the best method, as the payment is credited to your account with the University immediately. Please visit https://epay.city.ac.uk.
2. Direct Debit
The second instalment of your fees can be paid by Direct Debit if you complete the Direct Debit form. The University will then deduct payments automatically from your bank account on the due dates. Direct debit is available for students to pay their second fee instalments, but not their first instalment of fees; these should be paid by one of the other methods.
3. UK Bank Sterling Cheque
UK sterling cheques must be made payable to 'City University London'. Please write your student number on the reverse of your cheque and post or hand your cheque into the Cash Office, Northampton Square, London EC1V 0HB.The Cash Office is open from 9:30am to 4pm, Mon-Fri.
4. Bank transfers
.
If you are arranging a bank transfer to City University London, our bank details are as follows. Please quote your student registration number on all bank transfers and send a copy of the remittance advice to the Finance Office.
The University's bank details are:
Account name: City University London
Account number: 03028836
Bank sort code: 50-00-00
Branch details: Natwest Bank PLC
PO Box 34
15 Bishopsgate
London
EC2P 2AP
IBAN number: GB26NWBK50000003028836
Swift code: NWBKGB2L
5. Bank transfers from overseas
City University London has partnered with TRAVELEX, to allow you or your sponsor to securely send bank account transfers from overseas for payment of your tuition or accommodation fee in your local currency.
If you are sending money from abroad, the most cost effective and easiest method of payment is by bank transfer. We prefer this method to paying by bank draft or by a cheque drawn on a foreign bank account, as foreign bank drafts can take longer to clear through the UK banking system, and this may delay your fee payment reaching us.
This is not an online payment facility, and you will need to visit your bank branch to arrange payment. It will, however, provide you with certainty as to the cost of the payment in your local currency, provided the payment is arranged within the 72 hour timescale.
The process to pay your fees using this service will be as follows:
1. Before starting, ensure that you have your Student Registration number to hand and also the exact tuition or accommodation fee payable in pounds sterling (GBP).
2. Once the online form has been completed you will receive an instant quote for the cost of your fees in your local currency. This quotation is guaranteed for 72 hours.
3. The payment you make will be sent directly to the City University London bank account and as the transfer is initiated in your local currency you do not incur expensive bank charges.
4. You will be sent an email confirmation as soon as the funds are received.
To access this service click here: TRAVELEX
6. Foreign Cheque or Bank Draft
Payments by bank transfer are preferred to bank drafts or foreign cheques drawn on foreign bank accounts. Foreign bank drafts and foreign cheques take longer to clear through the banking system and this may delay your fee payment reaching us. The University can accept drafts or cheques drawn on overseas bank accounts, but you should be aware that you maybe liable for higher charges and it can take several weeks before the funds reach the University's bank account.
You are responsible for all charges levied by your own and the University's bank.
After a foreign cheque or bank draft drawn on a foreign bank account has been paid into the University's bank account, it may be two weeks or more before the funds are received from the bank abroad. We cannot credit your account with the University until the funds have been received by our bank, and this may cause delays paying your fees on time or registering, so it is better for you to pay by bank transfer.
7. Cash
You can visit the Cash Office to make payments in sterling cash of up tp £2,500, but for your own personal security we do not recommend paying by cash. It is safer for you to deposit the cash directly into our bank account. If you wish to pay a greater amount of sterling cash than £2,500 you will be asked to deposit the cash into our bank account at a local bank.
Refund of fees and deposits
If you decide to leave your course you must notify your School and also request any refund due. The following will be implemented as the standard fee to be charged following your withdrawal:
Undergraduates:
Non-Student Loan funded
0.00 if you withdraw before 31 October
50% of the annual fee if you withdraw between 1 November and 31 January
100% of the annual fee if you withdraw on or after 1 February
Undergraduates:
Student Loan funded
Nil will be charged if you withdraw before 7 October
25% of the annual fee will be charged if you withdraw on or after 7 October and before 7 January.
50% of the annual fee will be charged if you withdraw on or after 7 January and before 7 April.
100% of the annual fee will be charged if a student withdraws on or after 7 April.
Postgraduates
Only the deposit will be charged if you withdraw before 31 October
50% of annual fee if you withdraw between 1 November and 31 January
100% of annual fee if you withdraw on or after 1 February
The above dates apply to students who follow the standard academic year. Where courses start at different times of the year:
Only the deposit will be charged if you withdraw within a month of registration
50% of annual fee will be charged from 1 month following registration date for the following 3 month period, and 100% of annual fee from date of payment of your second instalment.
All refunds are returned to the original payer and to the original source of payment only, and you may be asked to provide evidence of this.