Services for Students

Talk to the friendly advisers at our Student Centre about extra support related to your learning, health and finances.
Make the Student Centre your first point of contact for:
- General enquiries
- Financial support
- Housing information
- International student support
- Disability services
- Dyslexia support
- Payment of fees
- Academic learning support
- University ID cards
- Transport for London Oyster cards
- Student mental health and wellbeing support
- Student appeals and complaints.
- Advice on your course, career and University facilities.
We can also help with:
- Course registration procedures
- Induction arrangements
- E-learning facilities
- Employment and careers workshops
- Volunteering
- Graduation ceremonies
- Replacement degree certificates
- Resit and special needs examinations.
Student Counselling Service
Our professional, confidential Counselling Service is available to all of you. You can talk about any problem with a Counsellor, including personal and social relationships, loneliness, family issues, study worries, sexuality and depression. Group and individual counselling are available.
Chaplaincy Service
The Chaplaincy Service is open to all students and staff, irrespective of religious belief. It encourages you to explore questions of faith, meaning and purpose; to learn about major world religions; to worship; to have confidential conversations; and to take part in social events. The Quiet Zone has three rooms available for quiet reflection or prayer during the day; the Chaplains can advise on nearby places of worship for various religions.
Student Health Service
The Health Service operates a nurse-led drop-in service for all students at City. The nurse adviser can advise on minor illness and injuries, assess symptoms and decide if a GP consultation is needed. The service gives information on sexual health matters, including offering emergency contraception (for which a small fee is payable), free condoms and pregnancy tests. The Health Service also runs an immunisation service including free Meningitis C vaccination for students who are 24 or under and Measles Mumps Rubella (MMR) vaccinations for students who have never had a mumps vaccination. Our staff will also help you to register with a local GP.
Eye Care Service
Throughout the academic year, we run a comprehensive eye care service based in the Department of Optometry and Visual Science. The service is staffed by final-year undergraduates and closely supervised by qualified academic/optometric staff. It offers a full range of ophthalmic care including routine eye examinations, contact lens clinics and children's clinics. There is also a dispensing facility for frames and lenses.
Services for disabled and dyslexic students
We are committed to promoting opportunities for you if you have disabilities or learning difficulties such as dyslexia. The Disability, Dyslexia and Student Mental Health and Wellbeing Services offer advice and support including: identifying the necessary adjustments to enable effective study; accessing specialist funding; arranging specialist assessments; and organising recommended support. We also liaise with staff to ensure that you have the opportunity to participate fully in University life.
Academic Learning Support Service
The Academic Learning Support Service provides help with study skills including essay writing, time management, revision and examination techniques and effective learning. Appointments are normally on a one-to-one basis although we also work with small groups and run a wide range of workshops throughout the year.
Personal Tutor Service
Each of you is allocated a personal tutor who is a member of our academic staff. Your personal tutor will be your adviser throughout your course. You can ask your tutor for advice on any problem related to your academic work or personal life.
Career and Skills Development Service
Our Career and Skills Development Service offers help and guidance with individual career plans, helping you to identify the key steps that you need to take to achieve your goals. We provide support in a variety of ways including CV and interview preparation, careers workshops, volunteering and opportunities to participate in projects within the local community. For further information see the Career and Skills Development Service web pages.