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Business founder credits the digital marketing masterclass for improved performance

For the masterclass City teamed up with dynamic digital marketing agency, MintTwist, who delivered the course content. I was very impressed with the expertise of the speakers, as well as the actionable insights designed to deliver results.

My name is Rav Roopra. I am Founder of Stubble and Strife, an expert retailer of shave, beard, moustache and skincare products.

At City I took the Integrated Digital Marketing masterclass – a three-day intensive course on practical digital marketing.

Customer education is a key part of what we do at Stubble and Strife. We want to ensure that customers get access to the best advice, information and curated products in the UK. To do this we need to be easy to find on the web. I was therefore keen to learn the key components and strategies in digital marketing.

Choosing City, University of London as a short course provider was a natural decision for Stubble and Strife. The company has strong links with City: one of the co-founders is a Cass Business School alumna. We have also had the support of City graduates. We recognise that there’s a large pool of expertise at City, especially in design, marketing and technology, which complement what we are doing at Stubble and Strife.

For the masterclass City teamed up with dynamic digital marketing agency, MintTwist, who delivered the course content. I was very impressed with the expertise of the speakers, as well as the actionable insights designed to deliver results. Victoria Lennon, MintTwist's marketing director, is an exceptional tutor, very experienced in her subject area and willing to share her up-to-the minute knowledge of digital marketing strategies and technologies.

Our study group was very diverse, with students coming from a large range of disciplines and backgrounds, which helped to bring different perspectives to the course.

I have already implemented a number of strategies we picked up at the masterclass and the business is seeing improvements in results. I have also brought this new knowledge into our technology and marketing roadmap for the future. It might be too early to measure the impact but initial returns look promising.

As a founder, I want to take Stubble and Strife from a start-up venture to a fully-fledged omni-channel retail business, tying the latest bricks and mortar retail technology together with online convenience, data analysis and digital marketing. I believe that the knowledge I gained at City will be a significant aid in this process.

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City, University of London is an independent member institution of the University of London. Established by Royal Charter in 1836, the University of London consists of 18 independent member institutions with outstanding global reputations and several prestigious central academic bodies and activities.