Student administration
  1. Student Charter: We are City
  2. New students
  3. Registration
  4. ID cards
  5. Term dates
  6. Exams
  7. If Things Go Wrong
  8. Transcripts
  9. Replacement certificates
  10. Programme legacy
  11. Fees & finance
  12. Update your record
  13. Visas
  14. Student Survey
  15. WOW! Awards
  16. HESA Student Data Collection Notice
  1. Exam FAQs
Student administration

Frequently Asked Questions About Exams

You will find answers to the most commonly asked questions about exams here. If your question is not answered below, please ask a question using our online form.

Please use the links below to find the answer to the most common questions about exams. If you cannot find the answer to your question here, please contact us using the query form.

The Exam Timetable

When and where is my exam?

When it has been published, the examination timetable can be viewed online or on the notice board outside room A128 in the College building.

Information about exam venues.

When is the exam timetable published?

The dates of exam periods are available at the beginning of the academic year on our website.

The exact exam timetables are published:

  • in mid November for January Exams
  • at the end of March for May Exams
  • at the end of July for Resit Exams.

I have to go abroad to a family wedding during the exam period, what can I do?

Students are required to be available during the whole of the exam period. We are not able to disclose any details of exam times before the official timetable has been published. Neither are we able to change the exam dates or times due to individual commitments. If you are concerned that you are unable to be present at an exam, please contact your department to discuss.

I work part time and my employer wants to send me to a conference during the exam period, what can I do?

Students are required to be available during the whole of the exam period. We are not able to disclose any details of exam times before the official timetable has been published. Neither are we able to change the exam dates or times due to individual commitments. If you are concerned that you are unable to be present at an exam, please contact your department to discuss.

Can the timetable change after it has been published?

This is unusual but yes, it may be necessary to make changes to the finalised timetable. Students are strongly advised to check the time and venue of their exams more than once, in case of last minute changes.

I am unable to come in to City to view the timetable and haven't got access to the internet, can you tell me my exam times?

Unfortunately, this is not an option. Please see Exam Timetables for more information.

When I try to open the exam timetable on the web, I get a message saying 'Macros are disabled because the security level is set to high…', what shall I do?

Please see the Examination Timetable Download instructions.

What is a SPLIT exam?

Please see Exam Instructions for information.

Why is my exam in a different venue from my student colleagues although we are taking the same exam?

The exam is SPLIT - please see the previous question.

I have discovered that I have more than one exam at the same time, what shall I do?

This is called an exam clash. Please see Exam Instructions for information.

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Exam Absence / Lateness

I missed my exam because I was ill, what shall I do?

You can apply for extenuating circumstances via your department. As soon as you can, you need to submit the extenuating circumstances form and a certificate from your doctor to your department's Course Office. For more information and the relevant form, please refer to your Programme Handbook or ask your Course Office. It is not necessary to inform the central Exams Office.

I'm going to be late for my exam, what shall I do?

Please see Exam Instructions for information.

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Exam Regulations

What items am I allowed to bring into the examination?

Please see Exam Instructions for information.

I have lost my ID card, what shall I do?

Please see Exam Instructions for information.

I have a calculator that is very similar to the permitted models, can I use it in my exams?

No you can't, not even if your calculator is of a lower specification than the permitted models. Please see Calculators in Exams for more information.

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Special Exam Arrangements

Injuries close to exam start

If you are injured before an exam period but still want to sit your exams, contact the Learning Success team as soon as possible to see if it is possible to make arrangements for you. You can contact them on 0207 040 0246 or go and see them in the Student Centre, Level 2, Refectory building. If you cannot sit your exams due to an injury, you can apply for extenuating circumstances via your department. As soon as you can, you need to submit the extenuating circumstances form and a certificate from your doctor to your department's Course Office. For more information and the relevant form, please refer to your Programme Handbook or ask in your Course Office.

I have special exam arrangements. Where is my exam?

The Exams Office email all Special Arrangement students with details of the Special Arrangement exam room. If you have not received this email, please contact the Exams Office at exams@city.ac.uk.

Due to religious reasons, I can't sit my exam on the date allocated my exam(s), what shall I do?

Please see the Religious Arrangements page for information.

Completing the SE2 Form

What is my registration number?

It is the 8-digit number on the right hand side of your student ID card.

Where can I find the module codes?

The module codes are on the published exam timetable (online or on the notice board outside room A128, College building), in your Programme Handbook, or your teaching timetable.

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Resits

I think I have a resit but I'm not sure, what shall I do?

A few weeks after every main examination period, your department sends out a letter confirming if you have any resits. If you did not receive a letter, or if the information in the letter is not clear, please contact your Course Office.

Do I have to register for my resit exam?

Some departments require students to register for their resit exams. If you are not sure, please refer to your Programme Handbook or contact your Course Office to confirm.

How can I find out the date for my resit exam?

When the examination timetable has been published, it is available at Exam Timetables or on the notice board outside room A128 in the College building. It is not possible to find out exam times and dates before the timetable has been published.

I am going to do a resit but have been told it will count as a first attempt, what do I need to do?

Only register with your department as usual. You will not need to complete the resit form or pay the resit fee.

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Results

When do I get the results for my exams?

Please see Exam Results for information.

I think one of my marks is wrong, can I have the assessment remarked?

There is no such thing as a 'remarking', however students may request a Checking of Marks to ensure that they have been calculated correctly.

Students who wish to apply for the Checking of Marks must use the relevant form which can be obtained from the School Office. The completed form should be returned to the School Office within four weeks of the publication of the results following their agreement by the relevant Assessment Board. The School Office will write to the student concerned notifying them of the outcome.

In all cases, a request for Checking of Marks is only made after marks have been agreed by an Assessment Board. Checking of marks does not replace the process for requesting a review of a decision of an Assessment Board (an appeal). It does not entail the consideration of extenuating or any other circumstances that might have affected a student's performance.

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Past Exam Papers

Where can I find copies of past exam papers?

Arrangements are made within Schools/departments to make past exam papers available via Moodle. Please contact your department/course administrator for more information.

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Find us

City, University of London

Northampton Square

London EC1V 0HB

United Kingdom

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City, University of London is an independent member institution of the University of London. Established by Royal Charter in 1836, the University of London consists of 18 independent member institutions with outstanding global reputations and several prestigious central academic bodies and activities.