IT Services for Students
Access IT and Audio Visual facilities, expertise and support across the University
We operate full support between the hours of 8am and 8pm, face-to-face via the Service Centre (Northampton Square, Room E101), over the telephone via ext 8181 or via email using response-centre@city.ac.uk.
NOTE - Please be advised that we are now operating Vacation Period service hours - please see Message of the Day for further information.
News and Information
All users should familiarise themselves with the new ISL Student Guide 2008/09
Message of the Day
Information Services is currently experiencing intermittent technical issues with the new Wireless Network Service (CityUniversityStaff, CityUniversityStudent and CityUniversityVisitor).
The symptoms of these issues include a sporadic delay (sometimes several minutes long) in connecting to the new wireless network once you have switched on your laptop or on the initial configuration of the wireless network.
Extensive investigations are currently underway and our engineers are working hard to find and resolve the root cause of this issue. The service continues to work for the majority of wireless users, however we are issuing a reliability warning until further notice.
I would like to thank you for your continued patience as we work to find a solution and I will write to you with an update on an expected resolution time, in due course.
Provide us with feedback about the PCs in the labs.
Contact information
IT Services
E101 Drysdale Building
Northampton Square, London
Tel: 020 7040 8181
Email: response-centre@city.ac.uk
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