Recognizing ICOM's leadership responsibilities to the museum community for assistance with human resource development and institutional capacity building, Martin Segger, chair of ICTOP, established a working party in 1996 to review the "ICOM Common Basic Syllabus for Professional Museum Training". He appointed Nancy Fuller, chair of the initiative and Emmanuel N. Arinze (Nigeria), Amar Galla (Australia), Lois Irvine (Canada), Ivo Maroevic (Croatia), Jan Rosvall (Sweden), Angelika Ruge (Germany), Theresa Scheiner (Brazil), and Stephen L. Williams (USA) committee members. Their charge was to analyze the relevance and utility of the syllabus relative to today's environment and to recommend revisions. Additionally, they were asked to identify resource materials and model practices. This document contains the recommendations of the working party.
In October 1998 at the Triennial General Conference of the International Council of Museums (ICOM), the International Committee for the Training of Personnel (ICTOP) approved the draft of what was then called the ICOM Curricula Guidelines for Professional Development in Museums , and recommended the document's adoption by the ICOM Executive Council.
These were endorsed and commended to the membership of ICOM and the wider museum profession and museum training programmes by the Executive Council of ICOM at its June 2000 meeting.
The initial International Council Of Museums (ICOM) Basic Syllabus for Professional Museum Training was published in 1971 as a guide to the desirable contents of university programs and similar professional training courses in Museology or Museum Studies at the graduate course level. Revisions were incorporated in 1979, and further recommendations regarding professional development opportunities were appended to the document at the ICTOP Symposium in Bergen, Norway, 1981.
In the last decade, museums throughout the world have
experienced radical shifts in their nature and structure. The changes have significantly
altered traditional museum practices, employment patterns and career paths.(1)
Rather than focusing their efforts on the growth and care of collections, museums are
being transformed into institutions that provide valuable services to the public.(2) According to Kenneth Hudson
". . . the most fundamental change that has affected museums . . . is the now almost universal conviction that they exist in order to serve the public."(3)
During the past thirty years museum theory and practices evolved in response to a paradigm accepted by the field and the audience. Training was designed to complement that model. The International Council Of Museums (ICOM) Basic Syllabus for Professional Museum Training addressed the internal functioning of museums and focused on individual needs.
But now, the situation requires human resource development training be tailored to institutional needs.(4) With the form of museums in flux, training must be re-conceptualized to enable staff to contribute to the creation of new models and, as well, benefit from the change process.
The skills, knowledge and attitudes needed by the museum labor force are different today and will continue to change in the coming years. Experts predict that in the near future successful institutions will be characterized by their flexibility, speed of delivery, quality of knowledge, and ability to create strategic alliances - all attributes dependent upon human relations skills.(5) Training and professional development opportunities are the keys by which staff can acquire those skills and knowledge.
These new demands call for shifts in the overall design and delivery of professional training offerings. The task is urgent and complex. Needed is a rigorous examination of the roles and relationships between professional education and the field.
This document begins the process. The purpose of the ICOM Curricula Guidelines for Museum Professional Development is to provide a reference document from which sound, comprehensive, training syllabi - appropriate to the needs, objectives and resources of the museums and the idividuals for which they are intended to serve - can be developed. The Guidelines approach instructional design from the perspective of competencies required for a successful museum career rather than from the traditional occupational task method . skills are identified on the basis of knowledge and their application to work from a framework of current social, technological and economic realities. Provision is made for the priorities that exist within various positions, sizes and disciplines of museums, and different cultural contexts.(6)
The curricula recognizes that specific tasks, responsibilities and the ways work is organized are changing and, that that situation will continue to be true in the future. To keep pace, individuals and institutions will need access to holistic, multi-format, continuous-learning opportunities. Among the range of possible uses for these guidelines include formal degree-granting programs, short-term courses, professional development opportunities, career planning, staff orientation sessions, seminars, and internships.
The guidelines are envisioned as an on-going work in progress, evolving in concert with the field, and thus will be reviewed and updated at regular intervals.
The purpose of the ICOM Curricula Guidelines for Museum Professional Development is to provide a reference document from which sound, comprehensive training syllabi - - appropriate to the needs, objectives and resources of the museums and the individuals for which they are intended to serve - - can be developed.
The Guidelines are designed for those who create and deliver professional training in all the various formats and levels, are responsible for personnel development in museums an rrelated cultural organizations, supervise employees, provide career development guidance, and/or work in government agencies, foundations or not-for-profit organizations involved in museum funding and policy-decisions, and for individuals planning their careers.
1. The draft curricula is intended as a framework for planning, designing, delivering and evaluating museology programs and courses. It aims to respond to the continuous learning needs of the museum workforce. The specific allocation of content and the method of instruction for particular courses, programs or professional development activities will be framed by the goals / objectives, format, regional relevance, competency level, and scope of the proposed instructional opportunity and by the previous training and experiences of the student(s) for whom it is intended. Models illustrating strategies for addressing various training objectives are included in the "Models" section (to be done) of this document.
2. Because the cultural context and training needs of museums vary greatly in organizational structure and informational emphasis, this document does not prescribe specific course syllabi. Rather it is organized into five broad competencies areas. Topics within the areas are listed alphabetically not hierarchically or according to relationships between or among them. The basic competencies do not define a level of complexity, nor are they meant to be all inclusive. The degree of knowledge and skills required by various individuals will depend upon the scope of their responsibilities and the nature of the job they perform. Acquiring fully developed professional competency requires a dedication to life-long professional development. The document assumes professional staff are knowledgeable in the discipline(s) or focus of the museum.
3. Specialists should be consulted and retained when offering courses / programs at higher levels. In designing training activities, content should be guided by those themes/ ideas that explore links between the area of study / discipline and the work of museums (i.e., the design of an exhibition relative to a museum's mission).
4. The museological knowledge and skills listed in the curricula are expected to be acquired incrementally and through a combination of formal and informal instructional formats. Topics are not meant to be presented in a linear fashion nor to the same level of expertise for each position. Similarly, instructional content should be shaped according to the selected training format and the cultural and institutional contexts.
5. Museum work has a fundamental practical side which must be experienced in conjunction with theoretical constructs. A significant shortfall in training at the practical level exists. An internship at the beginning of career preparation does not serve one's lifetime needs. In most cases, personal qualities and skills cannot be 'taught' in a classroom setting. Rather they are acquired through a process of structured experiences and practice. A focus on direct job-related competencies does not preclude a need for thoughtful reflection on complex professional issues. A combination of work experiences, academic instruction, supervised internships, fellowships, and research papers beginning with an individual's entry level training phase and extending throughout his or her career will produce many of the desired competencies. Additionally, establishing conditions that emphasize mentoring and collaboration will result in increased staff capabilities. See "Definitions" section (to be completed) of this document for descriptions of various formats.
6. Institutions undertaking training should commit sufficient staff and facilities to ensure quality offerings. Opportunities for gaining practical experience in nearby museums must be incorporated in all aspects of instruction. Staff should have considerable experience in the museum field and with teaching. Library and reference materials must be readily at hand. Offerings should be evaluated regularly, looking at whether the training is meeting the needs of the field and if the participants show evidence of success in their work.
7. Performance indicators evaluating the results of this document will be devised. They will be based on the prevailing systems of values, including acceptance, ethics, economic, and intellectual factors. (to be completed)
8. The Curriculum Guidelines are considered to be evolving in concert with the changing nature of the museum field. Therefore analysis of the field and its implications for training will be undertaken on a systematic basis. Revisions will be made as situations require.
The process
Research into the following questions informed the preparation of this document:
1. What are the current issues facing museology training and professional development today?
2. How is work in museums currently organized and how is it expected to change in the future?
3. What museum training curricula resources currently exist?
A partial listing of ICOM international committees that have developed curricula materials relative to their area of specialization includes:
See also the ICOM web site http://www.icom.org for access to other committee materials and also ICCROM - http://www.iccrom.org
4. What assumptions should underlie the development of a basic museum training syllabus for the next decade?
5. What skills and knowledge do museum workers need to be effective in the new environment? What are the best ways of acquiring them?
6. What aspects of the current (1979) ICOM museology syllabus should be retained?
7. What aspects of the current (1979) museology syllabus should be revised? (To view a copy of the syllabus, see ICTOP web site http://www.icom.org/ictop/syllabus.html
Based on information gathered from the preceding questions, we suggest the following:
Communications
Inter-cultural communication
Written, oral and non-verbal
Terminology / vocabulary
Environmentalism and its impact
Conservation ethic
Environmental audits - complicance, energy, activities, issues
Environmental custodianship
Sustainable development practices
Evaluation methods
Analysis of data
Data collection
Project design
Purpose
Report methods
Financial management
Elementary numeracy
Basic analysis, monitoring, and reporting methods
Information Technology
E-mail
Web sites
Multimedia formats
Database management
Interpersonal relationships
Collaboration and networking
Disability awareness strategies for museums
Political considerations
Museums and society
Accountability
Ethnic, racial, cultural and intellectual diversity
Knowledge of local, national, regional, international issues, resources and conditions
Promotion of peace and understanding amongst people
Public trust
Nature of work
Administrative and management policies and practices
Affiliations with other organizations / consultancy / outsourcing
Multi-disciplinary environment
Quality maintenance of services and products
Professionalism
Contributions to field
Continued education
Ethics and values
Identity
Intellectual curiosity
Initiative, self motivation, self-evaluation, flexibility
Leadership
Organization of museum associations - local, regional, national, international
Self-management of career
Standard-setting
Recognition and integration of diversity into all processes
Recognition of excellence
Vision of and purpose for museums and personal role at individual institution
Project Management
Delegation and review
Multi-disciplinary environment
Planning and organizing
Priority-setting
Problem-solving
Resource management, implementation and evaluation
Team processes
Research
Ability to seek out and acquire new information, apply learning to tasks
Critical thinking
Methodology
Resources in the field
Literature and information sources including bibliographies, directories and
indexes
Professional associations: international, national, regional and local
Community museology
Assessing / understanding community needs
Exhibition techniques as tools for mobilizing community members for the use of their
common resources
Interactions between communities, their heritage and economic development
Processes which originate from community efforts
Development of the museum profession
Criticisms of museums
Definitions of / distinctions between / numbers of museums of different disciplines /
types
History, philosophies and current status of museums, the profession and collections
generally and in local, regional, national and international contexts
Rationale for museums
Roles and functions of museums
Traditional core practices
Leisure and tourism
Identity and nationalism
Vision
Governance
Board (or other governing body) composition
Monitoring responsibilities
Types
Policy making
Roles and relationships
Issues in museum practices
Business orientation vs. larger public "good"
"Collections" vs. "Ideas"
Dominant voice / power in museum interpretation
Cultural democracy
Intellectual access
Physical access
Professional vs. vocational occupation
Repatriation of cultural patrimony, human remains, funerary goods
Legal context for practice
Cultural heritage - local, regional, national and international approaches including
conventions
Copyright and artists's rights - national laws and International Conventions
Artistic freedom of expression - local, national and comparative approaches
Political, economic, social and cultural contexts of museums in local, national and
international arenas including globalization, environmentalism, sustainable development,
and cultural diversity
Research activities, both discipline-based and museological
b>Accreditation
Advisory bodies
Public, professional, discipline-based
Architecture
Accessibility standards
Adaptive use
Environmental controls
Furnishings
Museum architects
Relationship of form and function
Theory and practice of museum architecture:
Discipline, cultural milieu, and climate considerations Visitor amenities - lounge,
restrooms
Business and operational management
Contract management
Policy development
Program development
Goal setting
Priority setting
Clarification of objectives
Strategic planning
Resource management
Implementation
Evaluation
Community relations
Advocacy
Coalition-building Public programming activities
Financial planning and management
Audit Budget Financial control Documentation Reporting Risk management
Formal structure
Authority under which museum is established Governing law under which museums are
constituted
Articles of incorporation Constitution and by-laws Statement of purpose / intent / mission
Fund raising and grant development (income-generation)
Development (income-generation) plan
Record keeping and acknowledgments
Resource identification
Capital campaign
Gifts / bequests
Techniques / Strategies
Human resource planning and management
Allocation of resources
Analysis of tasks
Authority
Compensation structuring (pay/salary scales)
Consultancy and contract workers
Cross-cultural training
Diversity
Hiring (recruiting) / discharge (dismissal) of employees
Labor relations
Management of multi-discipline, multi-cultural teams and organizations
Staff morale and motivation
Performance measures and evaluation
Supervision
Training needs analysis of organization and staff and provision
Volunteers
Income producing activities
Concessions (franchises) Fees Retail operations
Information management
Insurance / indemnity
Law
Legal system - national and international comparisons
Legal status of museum
Legal responsibilities of personnel and board
Law and the collection - accessioning, de-accessioning and bequests
Contract law, including loans and exhibition exchanges
Tax law
Marketing
Audience (visitor) research
Promotional materials
Public image
Tourism / business links
Tools for communicating
Membership / "friends" organizations
Services Hospitality management
Physical plant and site management
Emergency preparedness
Fire, safety, and security
Plant maintenance
Public affairs
Media relations
Organizational Theory
Best practices
Cross-cultural skills Processes of change
Techniques for fostering creative thinking and action in work Understanding of how innovations emerge within complex organizations
Communications
Communication theory
Knowledge of the dynamics of symbolic experience
Developing communication linkages and creating relevant focal points and forums for
exchange of ideas
Orientation - physical and intellectual
Semiotics - what things signify
Signage (labelling etc.)
Exhibitions
Exhibition theory
Graphics History and philosophy
Lighting
Planning, design, fabrication, installation and evaluation
Principles of visual presentations
Types / styles of exhibitions
Use of audiovisuals, computers
Virtual exhibitions
Web site creation and management
Education and interpretation
Educational theory, psychology, and sociology
History and philosophy
Learning theory
Planning, design, production and evaluation of programs
Models of practice
Use of text, objects, graphics, manipulative materials and media
Policies
Publications and products
Visitor service and public relationships
Circulation
Local, national, international and regional situations, issues
Management of visitation
Non-visitors characteristics
Numbers and types
Preservation requirements of collection and structure
Visitor characteristic
Archives
Records management
Collections
Access: cultural, physical and intellectual
Visitation, tourism
Agents of deterioration
Physical, chemical and biological factors
Automation
Computer software and hardware selection
Cataloguing
Collection issues
Collection management
Copies / reproductions / digitization
Development
Documentation / Data management and Generation, organization and care
Electronic / world wide web aspects
Environmental monitoring and control
Temperature, relative humidity, light and atmospheric pollutants
Handling
History and philosophy
Kinds of collections
Packing and transporting
Pest management
Policies
Principles of conservation / restoration
Properties of materials, implications for preservation
Registration
Resources
Standards
Storage
Theft
Use of (in):
Library and information services
Scientific activities
Contributors: Emmanuel N. Arinze, Barbara Butler, Kathleen Dardes, Peter Davis, Hugues de Varine, Nancy J. Fuller, Lois Irvine, Jerold Kappel, Andrew T. Kenyon, Nicky Ladkin, David Liston, Ivo Maroevic, David J. Maurer, Martin Seggar, Teresa Scheiner, Carolyn Rose, Jay Rounds, Stephen L. Williams, Douglas Worts