Health Services Research and Management
Health Services Research and Management (HSRM) incorporates the:
- Educational Development Unit
- Centre for Food Policy
- City e-Health Research Centre (CeRC)
- Health Services Research (HSR)
- Health Management
These teams work collaboratively together to deliver high quality research and teaching within their areas of specialism. All teams are research active and publish both peer reviewed journal articles as well as books and materials for people working in the professions. World class experts work closely with programme directors and contribute to teaching as well as research activities. Graduates from our programmes often progress to employment in high profile jobs or research activities. The division provides expert advice to the School of Health Sciences (SHS) as well as external stakeholders in the areas of innovation in education and research methods. An outline of the work and research areas of the teams within the division is provided below.
Education Development Unit (EDU)
EDU works across SHS and with external stakeholders to support and promote educational developments in line with SHS strategic priorities. EDU staff engage in educational development for 50% of their time, undertaking substantive teaching, learning support, research, management or business development roles for the remainder. The EDU delivers high quality programmes utilising innovative technologies and educational opportunities; promotes excellence in education within SHS; and also provides expert advice and support for the use of new educational technologies.
Research activities of the EDU focus on the student experience and innovation in education. The overlapping foci of EDU research are, work based learning (including mentorship, learning from simulated professional practice, education supporting patient safety, learner experience, learner centred design such as technology-enhanced learning, and digital literacies. One project recently completed by the EDU is the Accomplished Facilitation & Learning Transfer Project (April 2010-March2011). This study involved creating faculty development materials for simulation centres and guidance for clinical educators supporting junior doctors in practice based on an appreciation of accomplished facilitation. This project was funded by the London Deanery (£95,000).
Selected Publications
- Abbott S, Attenborough J, Cushing A, Hanrahan M, Korszun A (2009) Patient-centred care and compulsory admission to hospital: students consider communication skills in mental health care. Journal of Mental Health Training, Education and Practice, 4, 4, 26-34.
- Berridge EJ, Mackintosh N, Freeth DS (2010). Supporting Patient Safety: Examining Communication within Delivery Suite Teams through contrasting approaches to research observation. Midwifery 26: 512-519 DOI: 10.1016/j.midw.2010.04.009
- Cushing A, Abbott S, Lothian D, Hall A, Westwood O (2011) Peer feedback as an aid to learning - what do we want? Feedback. When do we want it? Now! Medical Teacher, 33, e105-e112. doi: 10.3109/0142159X.2011.542522
- Simpson, A., Reynolds, L., Light, I. and Attenborough, J (2008) Talking with the Experts: Evaluation of an online discussion forum with mental health service users and student nurses. Nurse Education Today 8 (5) 633-640 7 citations
Centre for Food Policy
The Centre for Food Policy provides teaching, research and consultancy on food policy as it relates to every stage of the food supply chain. The centre has a broad remit, which takes in everything from farm to fork. The team explores the impact of food policy on human and public health, the environment, social justice and public well-being. The food policy team also undertakes research which examines how public policy affects food - what people eat, how it is grown, processed, distributed and consumed. Recent grants include EU funding for two projects: £995,00 to investigate the quality and integrity in food and food chain communication; and £2.8million for the Purefood project, to investigate urban, peri-urban and regional food dynamics.
Selected Publications
- Barling, D. & Lang, T. (2010) "Food Policy in the UK: Reflections on Food 2030 before and after", Food Ethics, 5 (2): 4 -7.
- Barling, D., Sharpe, R. & Lang, T. (2009) Traceability and ethical concerns in the UK wheat-bread chain: from food safety to provenance to transparency, International Journal of Agricultural Sustainability, 7 (4): 261-278.
- Lang T, Rayner G (2010). 'Corporate responsibility in public health', British Medical Journal, 341, 110-111 doi: 10.1136/bmj.c3758 www.bmj.com/content/341/bmj.c3758
- Lang T (2010). 'From 'value-for-money' to 'values-for-money'? Ethical food and policy in Europe', Environment and Planning A, 42, 8, 1814-1832 doi:10.1068/a4258 www.envplan.com/abstract.cgi?id=a4258
City e-Health Research Centre
City e-Health Research Centre is a multidisciplinary eHealth research centre which collaborates with national and international partners on grants funded by prestigious bodies such as the European Commission, the European Union, the World Health Organisation, and the European Centre for Disease Prevention and. Control (ECDC). The team's research and development areas include computer science (web services, Semantic Web and ontologies), information science (user navigation, web logs, e-communities) and infectious diseases and public health. Current funded projects include: the development of FEM (Field Epidemiology Manual) wiki which serves as a reference, a core structure for training needs in intervention epidemiology, and a resource of training material www.femwiki.com; Medicines Support Unit for optometrists, the development of a website which brings together resources for optometrists with aim of promoting the safe and effective use of drugs; and edugames4all the development of computer games as educational tools, including the promotion of good hygiene activities such as hand washing by young people. Recent grants include £8000,000 from the National Resource for Infection control.
Selected Publications
- G Jawaheer, E de Quincey, S Wiseman, P Kostkova National Resource for Infection Control (NRIC) - conveying guidance during the Swine Flu outbreak: an Evaluation Study Poster at the 13th World Congress on Medical and Health Informatics MedInfo, 12-15th September 2010, Cape Town, South Africa
- P Kostkova, M Szomszor, E de Quincey, G Jawaheer. The Potential of Twitter for Early Warning and Outbreak Detection Oral presentation and in the Proceedings of the Abstract in the Proceedings of the Joint IPCAN/IFIC conference, 29th August - 1st September 2010, Cape Town, South Africa
- Szomszor, M. and Kostkova, P. Electronic Healthcare: Proceedings from the 3rd International ICST Conference on Electronic Healthcare for the 21st Century (eHEALTH2010). Casablanca, Morocco, December (2010).
Health Services Research (HSR)
The Health Services Research (HSR) team is an active research and teaching group, based within the Health Services Research and Management (HSRM) division of the School of Health Sciences. The HSR group has special interests in the areas of:
- Health psychology and behavioural medicine
- Adaption and self-management in chronic illness
- Telehealth and telecare
- The impact of surgery and medical treatments on cognition and the brain
- Informal care givers
The HSR group was recently awarded a £5 million grant from the Department of Health for the Whole Systems Demonstrator study, investigating the use of home-based and mobile assistive technologies (telehealth and telecare) to support people with long terms conditions (diabetes, chronic heart failure and COPD) and social care needs.
There are also strong streams of research on behaviour modification and the psychosocial and cognitive impact of medical conditions and their interventions. Teams within the group are working on the development, delivery and evaluation of self-management and self-monitoring interventions. These interventions include online rehabilitation packages for long term conditions such as diabetes, coronary disease, rheumatology, juvenile arthritis and chronic kidney failure. The HSR team are working on an evaluation of surgery for strabismus, the long-term outcomes of congenital heart disease, adjustment to disfiguring conditions, patient expectations in osteoarthritis, self-management in chronic kidney failure, informal carer outcomes and patient beliefs and expectations regarding their illness and treatment. This list in not exhaustive and health services research is also undertaken in other divisions within the School of Health Sciences; for example research undertaken in the adult division into the area of the quality of life of older adults resident within care homes. A brief overview of current research taking place in the Health Service Research (HSR) team is provided below.
Members of Staff
Professor Stanton Newman - Dean, School of Health Sciences
Dr Yannis Pappas - Programme Director, MSc/MRes in Health Services Research
Dr Alice Simon - Lecturer in Health Psychology
Dr Shashivadan P Hirani - Senior Lecturer in Health Psychology
Dr Catherine Hurt - Lecturer
Dr Lorna Rixon - Research Associate
Dr Martin Cartwright - Research Associate
Hayley McBain - Research Associate & part-time PhD research student
Theodora Fteropoulli - Postgraduate Researcher / PhD research student
Justine Baron - PhD research student
Sadie Wickwar - PhD research student
The think positive (t+) study
The t+ study investigates the clinical effectiveness of a mobile-phone software (t+) designed to support insulin-requiring patients in the management of their diabetes. This randomized controlled trial takes place in the multi-ethnic London Borough of Newham. Quantitative methods are used to investigate the impact of this health technology on quality of life, health status, diabetes self-care, self-efficacy, and anxiety and depression. In addition patients' experiences using the t+ mobile-phone software are explored using a qualitative approach.
Whole Systems Demonstrator (WSD) Evaluation of Telecare and Telehealth
The WSD Evaluation is the largest and most comprehensive trial ever funded by the UK Department of Health, with a total budget of over £33 million and an evaluation budget of over £5 million. The Principle Investigator, Professor Stanton Newman, heads an evaluation team that spans six internationally renowned research institutions (City University, The Nuffield Trust, London School of Economics, Oxford University, Manchester University & Imperial College London). This innovative pragmatic cluster-randomised trial of telecare and telehealth recruited over 5,800 participants and employed multiple study designs and mixed-methods to assess a range of health gains including hospital utilisation, mortality, quality of life, psychological and behavioral outcomes, QALY-base cost-effectiveness, patient and professional experience of trial participation, and organisational barriers and facilitators in the provision of telecare and telehealth services. As the largest randomised trial of telecare and telehalth to date, and with the primary analyses now being published in high impact journals, the WSD Evaluations seeks to provide robust evidence that will help shape UK health services at the beginning of the 21st century.
Thyroid Eye Disease (TED)
The aim of this project is to assess the psychosocial and clinical outcomes of surgery for patients with Thyroid Eye Disease (TED). The outcomes for patients undergoing surgery with functional problems, are being compared to those undergoing surgery for aesthetic reconstruction in the absence of functional problems. Patients' expectations concerning surgical treatment for TED are also explored using qualitative methods.
Grown Up Congenital Heart Disease (GUCH) Study
The study aims to establish the extent of neuropsychological functioning in GUCH patients and the impact of the disease on the psychosocial functioning and Quality of Life (QoL) of these patients. The impact of relative's perceptions on the QoL of the patients participating in the study is also being evaluated.
Juvenile Idiopathic Arthritis (JIA) Website Study
This study is a randomised controlled trial measuring satisfaction with information provision in parents of children newly diagnosed with Juvenile Idiopathic Arthritis (JIA). The study compares outcomes in parents who receive access to a JIA information website for 12 months, in addition to standard care, versus those receiving standard care alone.
Self-Management and Genetic Risk Information Study
This BUPA Foundation funded RCT study compares the effectiveness of two innovative approaches - behavioural self-management interventions and receipt of personalised genetic risk profiling - to enable type-2 diabetes patients at risk of developing CHD to manage their risk through changes in health-related behaviour.
XtremeEverest Study
Caudwell Xtreme Everest is a research project studying human systems stretched to breaking point in extreme environments to increase our understanding of critically ill patients. Members of the HSR team are investigating the effects of altitude related hypoxia in the brain on cognitive and neuropsychological funtioning. An additional trip to the summit of Everest in 2013 will collect further data.
PQRS Study
This international collaborative study is developing a Post-operative Quality Recovery Scale that tracks multiple domains of recovery from immediate to long-term time periods in patients of varying ages, languages, and cultures. The scale is designed to aid the development of interventions and procedures to improve patients' experience of having surgery inder anaesthesia.
Selected Publications
- James H, Jenkinson E, Harrad R, Ezra DG, Newman SP and members of the Appearance Research Collaboration. Appearance concerns in ophthalmic patients. Eye. 2011; 25: 1039-1044.
- Bower P, Cartwright M, Hirani SP, Barlow J, Hendy J, Knapp M, Henderson C, Rogers A, Sanders C, Bardsley M, Steventon A, Fitzpatrick R,Doll,H, Newman SP . A comprehensive evaluation of the impact of telemonitoring in patients with long-term conditions and social care needs: protocol for the Whole Systems Demonstrator cluster randomised trial. BMC Health Services Research. 2011; 11: 184.
- Raine R, Cartwright M, Richens Y, Muhamad Z & Smith D. A Qualitative Study of Women's Experiences of Communication in Antenatal Care: Identifying Areas for Action. Maternal and Child Health Journal. 2009; 14(4): 590-599.
- Timon CI, Hirani SP, Epstein R, Rafferty MA. (2010) Investigation of the impact of thyroid Surgery on Vocal Tract Steadiness. Journal of Voice; 24(5): 610-613.
- Wilson M, Newman SP and Imray CH. The cerebral effects of ascent to high altitudes. The Lancet Neurology. 2009; 8(2): 175-191.
Health Management
The Health Management team provides postgraduate management qualifications for clinicians, service managers and allied health professionals which are among the most recognised of their kind in the UK and internationally. With an outstanding track record these degree courses provide a thorough grounding in all the major business skills that health managers need to prepare them for progression to senior management.
The health management team has recently undertaken several externally funded research projects; recent grants include £250,000 from the National institute for Health Research, Service Delivery and Organisation (NIHR SDO) to explore the experiences of the allied health professions (AHPs) in management roles. Other funded projects include the contribution of AHPs to health promotion, the organisation of the European AHP workforce and scope of therapeutic practice of UK optometrists.
The research report for the organisation of the European workforce can be found at www.sdo.nihr.ac.uk/projdetails.php?ref=08-1808-237; and the report regarding the experiences of AHPs in management roles can be found at www.sdo.nihr.ac.uk/projdetails.php?ref=08-1808-237.