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  2. Counselling
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Current students

Student Counselling Service

A confidential service free to all City students

Over the years, many City students have found that the Counselling Service is a safe place to talk and think about matters that are troubling or distressing them.  The members of our team have considerable experience of working with City students.  We understand that undertaking a degree or training can be a momentous and challenging process, no matter what stage in ones life. In addition, many students have travelled great distances from their home to attend City, sometimes leaving behind complex or painful family issues.  Relationships with other people, personal as well as academic, can add to the challenges of studying.

We make it as easy as possible for students to have an Initial Consultation with a team member.  This is a brief session of up to 20 minutes, to establish what has brought you to see us and to think about how we may help.

Initial consultations run on a first come, first served basis, Monday to Friday, 1-2pm in the Student Counselling & Mental Health Service.  You will be asked to complete a short online registration form before meeting with a member of our team (please see below).  This can be completed at home or in the service.  We encourage you to complete this in advance where possible.  

If you are unable to attend the initial consultation between 1-2pm, it may be possible to book an initial consultation at a time that is more convenient for you however, there may be a delay before the next available appointment.  For further information please contact our service front desk.


Students using our service are asked to complete a Registration form. You can do this online by following the link, below. You will need to log in, using your e:vision username and password and then click on the Student Counselling Service link, on the left hand side of your Home Page. Registration Form

Our Services:

  • Groups
  • Individual Counselling
  • General Counselling Information
  • Help with accessing appropriate support
  • Staff Information and Support

Immediate contact

If you feel the need to speak to someone immediately you can contact:

  • Nightline on 020 7631 0101 from 18:00 to 8:00 every night of term (Closed outside of term time)

The Service is a member of the BACP and observes the BACP Code of Ethics.

Find us

City, University of London

Northampton Square

London EC1V 0HB

United Kingdom

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City, University of London is an independent member institution of the University of London. Established by Royal Charter in 1836, the University of London consists of 18 independent member institutions with outstanding global reputations and several prestigious central academic bodies and activities.