Building Communication Skills  Short Courses

Getting your ideas across successfully requires a good understanding of communication styles and behavioural flexibility. The Building Communication Skills short course will enable you to extend your communication skills by noticing and responding to the non-verbal, unconscious communication of others. On the Building Communication Skills course you will explore a range of tools and techniques to enhance your communication abilities in a range of situations. You will learn how to build rapport and engage with others in a variety of situations.


Course Information

Start DateStart TimeDurationCostCourse CodeApply
Monday 3 October 2011 18:30 - 20:30 10 weekly classes £330.00 CE1787 Apply Now
Monday 16 January 2012 18:30 - 20:30 10 weekly classes £330.00 CE1787 Apply Now
Monday 23 April 2012 18:30 - 20:30 10 weekly classes £330.00 CE1787 Apply Now

Tutor Info

Sandra Bynoe joined City University London as a Visiting Lecturer in January 2008 and she currently teaches on a variety of business and self development programmes such as New Product Development, Building Communication Skills and Personal Effectiveness.
 
Before joining City University, Sandra was as a former Banker, and is now a Trainer and accredited SFEDI Business Consultant who specialises in supporting the SME market and Social Enterprise. She holds a BA Honours  degree in Business Studies, an MBA, a Post Graduate Diploma in Lifelong Learning, a Diploma in NLP and has many years of coaching junior staff.

English Requirements

Applicants of this Building Communication Skills must be proficient in written and spoken English.

What will I learn?

  • To understand  the concepts of NLP to your own internal processes.
  • To identify new insights into the meaning of your own and others' behaviour.
  • To demonstrate that you have begun to fine-tune your perceptions of others' unconscious  communications and to extend the range of your responses.
  • To demonstrate your ability to build and maintain rapport with others through matching them in various ways, including behaviour and specific language patterns.
  • To observe eye accessing cues and understand their meaning.

Teaching and Assessment

Informal assessment will take place through group discussion, class room activities, group discussion, and questions and answers sessions as guided by your tutor.

Recommended Reading

O'Connor, J. and McDermott, I. (1996) Principles of NLP, Thorsons

Charvet, S.R. Words that Change Minds, Hunt Publishing

O'Connor, J. (2001) The NLP Workbook, Thorsons

O'Connor, J. and Seymour, J. (1993) Introducing NLP, HarperCollins

Application Deadline: