Change Password
Change Password

Change Password

In order to change or reset your password, you must first set up your self-service account .

You only need to set up your self-service account once. After it has been set up, you can change or reset your password as often as you require.

How to set up your self-service account

  1. Go to https://pwdreg.city.ac.uk
  2. Enter your password
  3. Answer the security questions.

How to change or reset your password

  1. Go to https://pwdreset.city.ac.uk
  2. Enter your username
  3. Answer the two security questions
  4. Enter your new password.

OK, what if I have forgotten my password and not set up my security account?

In this case, please contact the IT Service Desk on 020 7040 8181 or online at www.city.ac.uk/itservicedesk.

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Northampton Square

London EC1V 0HB

United Kingdom

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City, University of London is an independent member institution of the University of London. Established by Royal Charter in 1836, the University of London consists of 18 independent member institutions with outstanding global reputations and several prestigious central academic bodies and activities.