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Best Practice for Older People in Acute Care Settings
 
CD
 
Booklet
 
Systematic Review
Best Practice for Older People in Acute Care Settings

These evidence-based best practice statements are a resource for nurses who work with older people all or some of the time in general, acute services: to support and guide their own practice, and to help them explain to others what best care for older people involves. They have been put together by a team from City University London, led by Dr Jackie Bridges.

These best practice statements are based on the findings from a systematic review aimed at finding out about the acute care experiences of older people and relatives1, and on reviews of effective nursing interventions. They update the 2001 Standing Nursing and Midwifery Advisory Committee (SNMAC) evidence-based principles, standards and indicators for nursing care of older people in the acute phase of illness2, published at the same time as the National Service Framework for Older People. The project to update the SNMAC guidance arose from a recognition that guidance was needed that was relevant to the needs of older people as this population and its expectations of care change.

The key finding from the systematic review of patients’ and relatives’ experiences is the value that they place on the relational rather than the technical aspects of care, and the important role that acute care staff, including nurses, have in:

Maintaining identity: “see who I am”

Patients want to staff to know what is important to them, and relatives want staff to value what they know about the patient.

Creating community: “connect with me”

A connected and two-way relationship with staff gives patients and relatives the reassurance that staff will care for them and meet their needs.

Sharing decision-making: “involve me”

Patients and relatives want to understand what is happening, and to be given ongoing involvement in decision-making.

These findings have underpinned the guidance developed.

The guidance comes in the form of a CD and a booklet. The best practice statements are set out in full on the CD, along with links to videos of patient stories and to other resources. The booklet includes ideas for individual nurses and nursing teams to work with the best practice statements to identify existing good practice and to articulate the support they need to maintain and build on this.

References

  1. Bridges J, Flatley M, Meyer J. Older people's and relatives' experiences in acute care settings: systematic review and synthesis of qualitative studies. International Journal of Nursing Studies 2009; [In press] DOI 10.1016/j.ijnurstu.2009.09.009. http://www.journals.elsevierhealth.com/periodicals/ns
  2. Standing Nursing and Midwifery Advisory Committee. Practice guidance: principles standards and indicators. 2001. London, Department of Health. http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/ PublicationsPolicyAndGuidance/
    DH_4007586
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