Managing people

Managing people is about managing oneself, as well as managing others. Human resource management is a vital part of that. It plays a major role in the overall performance of organisations, be they large organisations, small or medium-size enterprises and micro-businesses.

This module is based on the premise that human resource management competencies and skills are not only relevant to human resource professionals, but to all individuals and managers, including those with supervisory responsibilities and more general management portfolios. You will focus on theoretical and practical aspects of the management of managerial, creative and operational personnel.

Indicative content

This module introduces participants to human resources, performance and management and the cultural labour market and specifically explores:

• the organisation of work and psycho-social aspects of work and working relations in cultural sector organisations - dealing with people and organisational culture
• strategic human resource management - organisational performance and competitive advantage
• human resource planning - recruitment and selection in cultural and creative organisations for managerial, creative and operational jobs
• marketing to the labour market
• measuring individual performance - appraising performance and incentives
• human resource development - the creation of learning organisations
• awareness of the regulatory framework of work and employment including health and safety and industrial relations.

Recommended reading

• Currie, D. (1997). Personnel In Practice. Oxford, Blackwell
  
• Florida, R. (2004). The rise of the creative class: and how it's transforming work, leisure, community and everyday life. New York, Basic Books
  
• Gurian, E. H. (1995). Institutional Trauma. Washington, AAM
  
• Kennedy, C. (1998). Guide to the management gurus. London, Random House
  
• Lilley, R. (2002). Dealing with Difficult People. London, Kogan Page
  
• Pedler, M., Burgoyne, J. and Boydell T. (1997). The Learning Company: A Strategy for Sustainable Development. Maidenhead, McGraw-Hill
  
• Thornton, C. and Taylor G. (1996). Creative Equality: Making Equal Opportunities Work in The Arts. Nottingham' Eastern Arts Board
  
• Torrington, D. and Hall, L. (2002). Human Resource Management. London, Financial Times Prentice Hall