Tenders

The below listed notices are the potential requirements that are currently open for Expressions of Interest.

If you would like to find out more about any of these including expressing an interest in tendering for any of them, please contact the relevant person or office noted in each notice document.

City University London actively seeks to promote Sustainability and Equality in all aspects of its purchasing activity so welcomes interest from potential vendors from all sectors of society and business.

Vendors should note that all expressions of interest should be made on a completed Vendor Questionnaire and accompanied by a statement detailing your organisation's capabilities in fulfilling the projected contract.

List of Open Tenders

Computer equipment and supplies/computer related equipment

The City University London have an enterprise wide network based on Nortel technology which is becoming increasingly critical to our day to day operations and requiring 24 x 7 monitoring and servicing.

We are now looking for a partner who can work with us both strategically and operationally to:

• Review and fully document our existing network infrastructure to professional standards
• Plan the strategic roadmap for the future development of our network infrastructure
• Provide an out of hours network monitoring service from 1700 to 0900 GMT and escalate incidents to on call City network engineers
• Provide a common set of network management tools for City onsite team and vendor offsite team. The tools must cover the configuration, administration, monitoring and troubleshooting of the enterprise network.
• Provide training for the City onsite team in the use of the network management tools
• Carry out periodic health checks, security audits and penetration tests on our network infrastructure
• Provide real-time management information for our CTO regarding status of network health, usage trends, incidents and resolutions, service downtime and impact.

It is planned that a contract will be awarded for a period of 3 years with the option to extend for a further 12 months if appropriate, depending on performance.

Potential suppliers who wish to express an interest in this contract should complete and submit the University's standard Vendor Questionnaire (http://www.city.ac.uk/purchasing_services/) and the following information:

Two years' most recent audited accounts; a client list and two references together with:

• Demonstrable track record with a number of similar sized organisations of planning and managing the transition of network management services from an in house team to an outsourced vendor
• Demonstrable track record of at least 10 years for providing outsourced services to agreed and predefined service levels
• Experience of defining a strategic road map for the enterprise network with client organisations
• Experience of carrying out health checks, security and penetration tests. Then presenting meaningful management information and recommendations to Directors of IT Services.

The deadline for submissions Monday 21 May 2012 at 12.00 (Midday). For Further information please contact andrew.clark.2@city.ac.uk.